Ratings based on 763 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Northern Virginia

Warm & Welcoming

Posted May 20, 2017
Pros: Friendliness of staff; helpfulness of staff. Love the feel of being in "old" Savannah
Location: Was close to lovely homes, on the most beautiful street, not many restaurants close by but not looking for being in the middle of the commercial part.
Would stay again at Eliza Thompson House. The staff went out of their way to be helpful The food was very good. The room was quiet, comfortable and clean.
Comment from Hotel Management
May 21, 2017 by Wanell (Nell) Guyette, Guest Service Representativ, Hotel Management
Thank you for taking the time to answer the survey. In today's busy world, people tend to put off little things like a survey. We appreciate your feed back and mentioning our staff, we hope to see you again the next time you visit our City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Cozy Historic B&B

Posted Apr 21, 2017
Pros: Excellent Breakfast
Location: Perfect location for and evening or early morning stroll to enjoy true Historic Savannah.
The Eliza Thompson is situated on the most lovely street in Savannah! I highly recommend the courtyard garden for a morning coffee and newspaper with the gentle noise of the numerous fountains calmly waking you for your day.
Comment from Hotel Management
May 6, 2017 by Wanell, Guest Services, Hotel Management
Thank you for your kind remarks about our location and breakfast, I'll make sure that Shane and Angela know you appreciated their efforts. It is always a joy to read compliments concerning individuals on staff. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Apr 14, 2017
Kevin and Kelly were so welcoming! My boyfriend and I loved the southern charm of the house and views from our room of the courtyard. Make sure you have breakfast out in the courtyard! Wine and cheese at 5:30 was amazing and the desserts aroud 8! We loved this house and will definitely be back !
Comment from Hotel Management
May 6, 2017 by Wanell, Guest Services, Hotel Management
We appreciate your taking the time to fill out the survey. And yes, Kevin and Kelly make a great evening team, they both want you to have the most enjoyable stay. They are a pleasure to work with on a daily basis. We also appreciate the comments about the wine & cheese and desserts. See you the next time your in Savannah.
5 out of 5
Recommended
for Everyone
by A verified traveler

Extras

Posted Apr 7, 2017
Above expectations- very welcoming, friendly and helpful staff. Overflow of extras- tasty appetizers and wine early in the evening and house made desserts ( and more wine) late in the evening. Nice interior garden. Very social set up. Super location.
Comment from Hotel Management
May 6, 2017 by Wanell, Guest Services, Hotel Management
Thank you for taking the time to write the review. We are happy you got to enjoy the appetizers and desserts. Looking forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from RI

Warm, friendly, well maintained historic house

Posted Apr 7, 2017
Jones Street location in the historic district is especially beautiful. The staff were all attentive and friendly, and concierge Kelly was especially helpful. We stayed for a full week and were always happy to be going "home" to Eliza Thompson House at night.
Comment from Hotel Management
May 6, 2017 by Wanell, Guest Services, Hotel Management
Dear Guests, thank you for taking the time to write your review and kind words, Kelly is a gem and we are fortunate to have her on staff. Glad we felt like "home"; we strive to make every guest feel the same way, every time they stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Historic Inn, great location

Posted Mar 28, 2017
I reserved a suite at this hotel for my son and daughter-in-law on their wedding night. It was a complete surprise to them and they absolutely Loved it!!
Comment from Hotel Management
Mar 31, 2017 by Wanell (Nell) Guyette, Hotel Management
We were so happy to be a part of the surprise and very happy that they started their journey together with us being a small part. Congratulations to the lovely couple, and thank you for thinking of us for the surprise stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great B &B

Posted Mar 1, 2017
Warm & welcoming from the minute we drove up. We were even greeted outside & helped to unload & park our car before registering! Loved, loved, loved everyone connected with B & B. Breakfasts were delicious every single day, daily Sangria & fresh flavored water in lobby changed daily. Appys before dinner & dessert after dinner with sherry at bedtime. Could have had a bigger room but beautifully decorated & immaculate. Will stay again & again!
Comment from Hotel Management
Mar 4, 2017 by Wanell (Nell) Guyette, Hotel Management
Thank you for your wonderful review, the staff tries very hard to make everyone's stay memorable an we look forward to your return. Again Thank You.
4 out of 5
by A verified traveler

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 4, 2017 by General Manager, Hotel Management
Thank you for your time in reviewing our property, we appreciate the feedback.
4 out of 5
by Julie

Posted Feb 26, 2017 on Hotels
Comment from Hotel Management
Mar 4, 2017 by General Manager, Hotel Management
Thank you for taking the time to send a review, we appreciate your time and your comments.
5 out of 5
by Darrell

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Mar 4, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review of our property. We appreciate your feedback and look forward to your return.