Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Annapolis, MD

Horrible airport hotel

Posted Jun 22, 2015
Pros: The location is close to the airport.
Cons: It's a mystery to me what an airport hotel wouldn't have shuttle service for all scheduled flights. It also shouldn't take 35 minutes to pick up.
We were in Hilton Head on vacation and had an early flight out on Sunday morning (5:45AM). We booked at room at this hotel so that we could leave easily on Sunday morning. We checked in at the hotel and then returned the rental car. The hotel is less than three minutes from the airport (which is small and easily navigated). It took 35 minutes for the shuttle to pick us up. Checking in was inefficient. The desk clerk thinks that answering the phone and having extended discussions with whoever calls in is more important than dealing with the people standing in front of her. We were third in line and it took about 10 minutes--the person who was first in line returned because someone was in the room that she was assigned. Nice touch. Next, the hotel told us that the shuttle did not run until 6AM. Therefore, we needed to arrange for a taxicab, which charged $20 for the 3-minute trip. I don't fault the taxi company--there's not a lot of business at 4:30AM and they need to make a living. But an airport hotel should have shuttle service for all scheduled flights.
2 out of 5
by A verified traveler from Albany Ga

Rude hotel staff/dirty room

Posted Apr 6, 2015
Rm assigned 107 bathroom dirty at arrival...Hotel staff rude to a member of my family (child)...No action taken when addressed to hotel management. ..Will not utilize this Marriott location in the future
3 out of 5
Recommended
for Couples
by A verified traveler

Overall its okay

Posted Mar 24, 2015 on Hotels
The check in time was very inconvenient
5 out of 5
Recommended
for Getaway With Friends
by don

This traveler left a rating score only Posted Mar 20, 2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveler

On the road northbound

Posted Mar 19, 2015 on Hotels
We stopped on our way back to New York. The hotel was fine. The room was clean. The staff was helpful. I'd stay here again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Saint Patrick's Day weekend stay.

Posted Mar 17, 2015 on Hotels
Hotel and staff was really nice, only 15 minutes away from festivities. Also had great restaurants real close by.
3 out of 5
Recommended
for Couples
by John

This traveler left a rating score only Posted Mar 17, 2015 on Hotels
5 out of 5
Recommended
for Couples
by John from Toronto

Happy camper

Posted Mar 16, 2015 on Hotels
Chose hotel for its location on our way to Florida and its general reputation. Everything was as advertised. Especially liked opportunity to use clean and warm indoor pool and wide choice at breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Posted Mar 16, 2015
The staff was very nice . The room was clean and I had lots of space just for one person .
4 out of 5
Recommended
for Families
by A verified traveler

Clean and quiet

Posted Mar 16, 2015 on Hotels
Very quiet which was key when we travel with our 18 month old.