Realizing it is a moneymaker , but we had a loud difficult night because of a young men's athletic team. So check if you are on the floor with teams. Shout out to Mr. Robert who was most helpful in quieting down the troops. They were also very rude to a front desk woman.
Comment from Hotel Management
Jan 26, 2017 by GM, Hotel Management
I offer my heartfelt apologies that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette upon registration in an effort to provide everyone with a comfortable stay. I'm glad that our team was responsive. This is not indicative of our norm, so I hope we will get the opportunity to host you again.