All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was having issues with the fire alarm in the afternoon. At 1:30 in the morning the alarm went off and they didn’t get it turned off until around 3:00. The fire trucks never showed up as it was a faulty alarm and it took a long time before the technician showed up to dismantle it.
Carole
Stayed 1 night in Apr 2024
Response from Wendy stevens on Apr 12, 2024
We do appreciate your feedback on your stay and we do understand the frustration you had for enduring the issue in the middle of the night at the property and for that we are truly sorry that happened. We did refund your stay to you in full due to this issue of your stay. If there is anything else that we can help you with please contact the property.
Pool great. Staff ultra attentive and polite. Breakfast had so many options. Would stay again!
Cindy
Stayed 1 night in Mar 2024
Response from Wendy Stevens on Apr 8, 2024
Thank you for your feedback on your stay and we hope to see you again.
2/10 Terrible
Adriana
Mar 22, 2024
Disliked: Staff & service
Adriana
Stayed 2 nights in Mar 2024
Response from Wendy Stevens on Apr 8, 2024
Thank you on your feedback of your stay I do apologize for any inconvenience this may have caused. Please feel free to reach out to the property manager to give a better explanation of the issues you encountered during your stay.
The check in staff did not know how to check us in using a 3rd party guest. My wife fell in the shower due to the tub being slick with not having any anti slip flooring. Area is rough at best do not feel safe leaving our vehicle unattended
Stanley
Stayed 1 night in Feb 2024
Response from Wendy Stevens on Apr 8, 2024
Thank you for your feedback on your stay. We do apologize that we did not meet the brand standards that you are accustomed to. Please feel free to reach out to me at the property for any other assistance.
The staff was wonderful and the breakfast varied each day. All were good. The room was clean. The only disadvantage was that one of the elevators was not working making wait times a little longer. Overall, we would definitely stay here again.
Cindy
Stayed 3 nights in Feb 2024
Response from Wendy Stevens on Apr 8, 2024
Thank you for your feed back of your stay with us. We do apologize that one of the elevators were down during your stay. There are times when Maintenace is required to maintain the safety of our guests, and unfortunately that was one of the times that maintenance was a requirement.
Thank you for your feedback on your stay. I do apologize for the inconvenience I do hope that you notified the hotel, and we were able to get that issue corrected for you.
8/10 Good
David
Traveled with family and small children, Traveled with family
The staff at check in was great. We asked for a crib for and the lady went out of her way to make sure we were all set up. The first crib was broken she went and found another one set it up and put sheets and fully made it. She was super nice.
Standard Hampton Inn quality with the exception that we were put in room next to elevators and they were running rough so all night heard doors slamming.
What a nice hotel. The front desk was very inviting. The room was very clean and comfortable. Enjoyed the breakfast. Well organized and plenty to eat. I would surely recommend.
Arrived at 3 for checkin and room not ready. Pool was too cold to swim. Hot tub was great. Room was spacious, clean and very comfortable. Wonderful breakfast.
Clean rooms and very comfortable beds in a convenient location. Staff was friendly and efficient. The dining area was well stocked, organized and very clean. Always recommended this location.
Property and staff was really nice. They had a nice breakfast with cheese grits, eggs, sausage links, corn beef hash ( I don’t eat),etc. I would stay here again. The only thing is that the pull out sofa was not comfortable at all, but the beds were nice and soft.
The front door was locked and after ringing the intercom three times for 15 minutes, I had to find a way to call the location. Wendy then took a p minutes to open the door. My reservation wasn’t coming up for until I had to retrieve an email with their confirmation code.
Forrest
Stayed 1 night in Aug 2023
Response from Wendy Stevens on Aug 30, 2023
Hello, Thank you for taking the time to tell us about your stay. I’m sorry you were having difficulty in accessing the property. I will speak with staff directly about that. Hope you do stay with us again.Wendy StevensGeneral Manager