Nice hotel / terrible rooms
Posted Jul 19, 2016
We booked a one night stay at this hotel and got checked in late in the evening. The hotel is in a great location, the lobby is nice but the rooms are crappy. Our room # 820, smelled like mold. The AC was broken and no air circulated all night. With two little children beat up from an all day driving I didnt have the strength to call and change the room in the middle of the night. I was hoping that th AC would come to its senses and work, but it didn't. In the morning I took a shower and the tub was overflowing with water. The drainage was terrible. Would not recommend this hotel to anyone especially if you are paying over $200 per night! When I checked out the next day I told the front desk and they told me that there was nothing they could do since I booked through Expedia and I should take my complaint with them. So much for customer service!!!