Great location but that's about it- disappointing.
Posted Mar 14, 2017
Loved the location, comfy beds. No toilet paper even after housekeeping came through, floors very dirty.Friday night seafood buffet terrible, overpriced and poor service. (They did take 1/2 off dinner bill due to our wait time) Understaffed. Room service food - gross. Pool not in working order as it was being renovated. Very disappointing for a Hilton property. Loved Savannah, but wouldn't ever stay at the Desoto again.
Comment from Hotel Management
Mar 16, 2017 by General Manager, Hotel Management
Thank you for staying with us. Please accept our apologies for not meeting your expectations, or ours. We are committed to delivering outstanding service, so we are sorry this was not your experience. Your feedback has been shared with our team, and we hope to have another chance to earn your confidence when you return to the area.