Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

unhelpful and obtuse night staff

Posted Jun 24, 2015
Got a 2 beds room as reserved. Woke up at 2:30am with the adjacent room TV blaring thru the wall. Called front desk for help, after 15 minutes I was told that nobody responded to phone calls or door knocks. I had to request another room and was told there was no 2 beds rooms available and would have to work with a single bed and pullout couch. Far from ideal but I was in no mood to continue arguing. Once in the room, the pullout had no sheets or pillows. Back to reception where another room was offered with the same issues. It took another 30 minutes of arguing with a very obtuse young lady to finally be awarded a second room so that we could both have a real real WITH SHEETS. By that time, we only had 2.5 hours of sleep left. The receptionist could just not understand that I was coming to Holiday Inn Express to get a good night sleep, and NOT to test her arguing skills and NOT to turn myself into a maid.
Comment from Hotel Management
Jun 30, 2015 by steve, Hotel Management
Dear Valuable Guest, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the adjacent room issue, and spoken with the employee in question. We want you to know that we truly do appreciate all feedback. I would love to have the opportunity to earn those additional four stars. We hope to see you again in the future and wish you the very best.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Savannah and I95.

Posted Jun 12, 2015
Pros: Freindly staff.
Location: We ate at Love's Seafood Restaurant on the river which was only a few miles away.
We just needed a place to spend the night in between visiting folks in Florida and NC and this was a great place to stop. It met our expectations with breakfast too. I like more fresh fruit but the breakfast was very adequate. The hotel staff was very friendly and helpful.
Comment from Hotel Management
Jun 15, 2015 by stan, Hotel Management
Dear Valuable Guest, Thank you very much for providing us with your feedback. I am very pleased that you enjoyed our hot and complimentary breakfast. It is such a great value and with so much variety to chose from your day will start off just right. We hope to see you in the future and wish you all the best.....
5 out of 5
Recommended
for Families
by Michael from Mooresville

10/10 Will stay again

Posted May 29, 2015 on Hotels
Great hotel, very clean, well kept and new feeling. Awesome tv options with 6 HBO's and a full compliment of channels. Comfy bed.
Comment from Hotel Management
Aug 8, 2015 by Stan, Hotel Management
Dear Michael, Thank you so much for taking the time to write such great things about our hotel and service here. We are truly happy to hear that you enjoyed our amenities and had a comfortable stay with us. There is nothing that makes us happier than hearing that you will return on your next visit! Looking forward to seeing you in the future......
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but expensive

Posted May 27, 2015
Nice hotel just a bit over priced for our booking.
5 out of 5
Recommended
for Couples
by Jan from Virginia Bch

CLEAN, COMFORTABLE, NO “AGED" FEEL

Posted May 11, 2015 on Hotels
Off I 95. Older surrounding off the exit. FD recommended STEAMERS, nearby, for prime rib it was good.
Comment from Hotel Management
Jul 18, 2015 by Stan, Hotel Management
Dear Jan, Awesome five star review! We appreciate you taking the time to comment about your stay. I am very happy that you were able to enjoy some of the local dining options while with us. I can't wait to share your review with the front desk staff. Until the next time we wish you all the best.........
Comment from Hotel Management
Jul 18, 2015 by Stan, Hotel Management
Dear Jan, Thank you so much for taking the time to post your comments in regards to your recent stay with us. We love it when our guests' enjoy their stays with us. Your comments will surely be shared with all of our staff! Wish you safe travels and look forward to seeing you in the future.......
5 out of 5
Recommended
for Couples
by Roderick

This traveler left a rating score only Posted May 8, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from greenville, sc

Very clean and nice

Posted May 4, 2015
Pros: Clean, spacious rooms.
Cons: The breakfast was just so-so.
Location: There were plenty of chain restaurants, pharamcies, groceries within a short drive.
We stayed for 2 nights while visiting Savannah. The hotel is very clean. It is about 15 miles from downtown Savannah, though. But the reduced price reflects that - it isn't a bad drive.
Comment from Hotel Management
May 15, 2015 by stan, Hotel Management
Dear Valuable Guest, Thank you so much for taking the time to post your comments in regards to your recent stay with us. Your comments will surely be shared with all of our staff! Thank you again and we look forward to seeing you in the near future.......
5 out of 5
Recommended
for Families
by Peter from Williston Park NY

A pleasant stay

Posted Apr 29, 2015 on Hotels
We came down to visit the grandkids and was closed out our usual spot at Best Western across the street. I have consistently found excellent service at Holiday Inn Express on business and this was no exception. The only inconvenience was missing water cups.
Comment from Hotel Management
Jul 18, 2015 by Stan, Hotel Management
Dear Peter, Thank you very much taking the time to comment about your stay with us. Quality time with the grandkids is very important and I am very happy that we were able to accommodate you during that time. We look forward to seeing you in the future and wish you safe travels.......
5 out of 5
Recommended
for Couples
by Desiree from San Antonio

definitely recommend

Posted Apr 7, 2015 on Hotels
The staff was very nice and informative about the surroundings of the hotel. Our room was very spacious and clean. Would definitely stay again :)
Comment from Hotel Management
Jun 20, 2015 by Stan, Hotel Management
Dear Desiree, Thank you very much for the five stars! I am very pleased that you enjoyed our nice and informative staff as well as your clean and spacious accommodations. We look forward to seeing you in the future and wish you all the best......
5 out of 5
Recommended
for Business Travelers
by David from Alexandria Bay, NY

Very nice!

Posted Mar 12, 2015 on Hotels
No complaints whatsoever. Very nice hotel. Friendly staff. Fitness equipment in good shape. Great breakfast as usual in Holiday Inn Express hotels.
Comment from Hotel Management
May 23, 2015 by Stan, Hotel Management
Dear David, Wow! Thank you for your great review!. I am very pleased that you enjoy our staff, hot breakfast and fitness center. Thank you for taking the time to comment about your stay and we hope to see you in the future......