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Reviews of Hyatt Place Savannah Airport

3 out of 5
Hyatt Place Savannah Airport
4 Stephen S Green Drive, Savannah, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, The check in process was quick and easy, Great Customer Service, Diamond and James was AWESOME, THE BOTH OF THEM WERE EXCELLENT HOSPITALITY, EXEMPLIFIED GREAT ATTITUDES, AND NEVER ONCE SHOWED NEGATIVE VIBES. OUTSTANDING EMPLOYEES!!!!THE breakfast bar was outstanding , don’t change a thing, but I will say add cheese grits to menu as an everyday item. Reasoning, I was there 4 days and only had them for one day, and they was ‘SO GOOD’. WILL ALWAYS STAY HYATT PLACE
Stayed 3 nights in Apr 2024
Response from Heather Claffey- General Manager on Apr 11, 2024
Thank you for taking the time to complete our guest service survey. We are delighted to hear that you had an exceptional experience during your stay with us! Your positive feedback is truly appreciated and will be shared with our team.It is always our goal to provide outstanding service to our guests, and we're thrilled to know we were able to make your stay enjoyable. If there is anything we can do to enhance your experience even further during future visits, please don't hesitate to let us know.Once again, thank you for your kind words. We look forward to welcoming you back to Hyatt Place Savannah Airport soon!Warm regards,

10/10 Excellent

Joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in Mar 2024
Response from Heather Claffey- General Manager on Apr 4, 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at Hyatt Place Savannah Airport.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect property to see Savannah, all staff are very friendly and welcoming! We definitely will return again!
Stayed 3 nights in Mar 2024
Response from Heather Claffey- General Manager on Apr 4, 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at Hyatt Place Savannah Airport.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and very accessible to the shopping near by.
Stayed 1 night in Mar 2024
Response from Heather Claffey- General Manager on Mar 26, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Capria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Heather Claffey- General Manager on Mar 26, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

8/10 Good

Randy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was a little run down. No early shuttle to airport
Stayed 5 nights in Feb 2024
Response from Heather Claffey- General Manager on Mar 6, 2024
Thank you for your feedback!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Heather Claffey- General Manager on Mar 26, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A
Stayed 1 night in Feb 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle to the airport was important to us.
Stayed 1 night in Feb 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Temika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location. We thouroughly enjoyed our stay. I would definitely recommend.
Stayed 2 nights in Feb 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Gary

Traveled with family
Easy and efficient
Stayed 1 night in Jan 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

GEORGETTE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff person was outstanding. She was friendly and made a special effort to make sure we had a great experience with breakfast.
Stayed 3 nights in Jan 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Daniel

Traveled with partner
Great place
Stayed 1 night in Jan 2024
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

dana, Jupiter

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

4/10 Poor

Rick, Elizabethton

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was the most UN-Like - Hyatt I have ever stayed at - and I am a person who actually worked for Hyatt for many years - so I know the product. This hotel should NOT be called a Hyatt. The staff walked around like the 'night of the living dead'.....the shower was barely lukewarm - and the towels were old and scratchy.....the hotel did NOT have the wonderful Hyatt-Like comforters either and my daughter is allergic to feather pillows and that is ALL they had - the front desk said they would "check for us" and never followed back up. The breakfast was a joke. The only thing that is similiar to being a Hyatt here is the RATE I paid - I definitely paid a "Hyatt Rate" but it felt like I was staying at a Motel 6....Change your flag people!
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Feb 27, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest staff!
We stopped in on our way home on Christmas Eve from our family vacation. The staff was so friendly. Everyone from when we checked in at the front desk to the breakfast attendant on Christmas morning. She was cheerful and insisted on taking our family picture in front of the tree. She went above and beyond what we’ve ever experienced at any other hotel chain. We had a very nice stay. Thank you!
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

2/10 Terrible

LUIS

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Without exaggeration, it is the worst room I have ever slept in, the AC sounded as if it were going to come apart, the bathtub drain was clogged and the water did not drain, the tiles were loose, terrible experience.
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Feb 27, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Patricia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Convenient - off the highway with lots of restaurants and shops. Clean, comfortable room. Pleasant staff. Breakfast had good choices. All as expected for a one-night stop
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

6/10 Okay

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff is friendly, parking is good and the location is great. The rooms are as pictured but the hotel and rooms felt dark and I prefer more light/open airy. For this reason I would not choose this particular hotel again.
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
What Happened to Breakfast
Shower Gel was empty. Breakfast was awful. No eggs. Fruit was chopped up mandarins skin still on. A weird potato and chopped up sausage mixture. Greasy sausage. Waffles stacked up where the eggs would normally be.
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Gary, Wheeling

Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Arista

Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick check-in. Very friendly staff. Great room layouts with lots of space.
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Raquel, Lakeland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff was wonderful and continental breakfast was very delicious
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Michael, Wrens

Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Eileen

Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Heather Claffey- General Manager on Jan 5, 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly staff and comfortable bed
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

8/10 Good

Shaleader, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms need a microwave.
Stayed 2 nights in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Jeongmin

Response from Heather Claffey- General Manager on Feb 27, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

6/10 Okay

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 28, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

8/10 Good

Eydie

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

JULIA, Indian Harbour Beach

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

douglas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
This is a terrific property for travelers
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 27, 2023
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Sarena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Judith

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 22, 2023
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

6/10 Okay

Cedric

Stayed 2 nights in Nov 2023
Response from Heather Claffey- General Manager on Nov 22, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice!
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 22, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Andria

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

8/10 Good

Katherirne

Business traveler
Liked: Amenities
Easy access, clean, friendly staff. Only thing is the Ac/heat unit very loud,
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 16, 2023
Thank you for your 4 star rating! We appreciate your feedback and will look into the a/c noise that you mentioned. We hope to host you again in the near future!

10/10 Excellent

Randi

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Jan 5, 2024
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Mary Ellen

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 10, 2023
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Sylvia, Sea Isle City

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access off I95. Staff were friendly. Clean rooms. Great steakhouse right next door.
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 7, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

Sharon

Very convenient
Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 6, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!

10/10 Excellent

SHARON, Ellisville

Stayed 1 night in Nov 2023
Response from Heather Claffey- General Manager on Nov 27, 2023
Thank you for taking the time to post a review of your stay Hyatt Place Savannah Airport. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Savannah.

10/10 Excellent

Jamal

Stayed 2 nights in Oct 2023
Response from Heather Claffey- General Manager on Nov 6, 2023
Thank you for taking the time to review your recent stay Hyatt Place Savannah Airport. We hope to see you back real soon!