Ratings based on 1,028 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not a Hotel .

Posted Jul 24, 2017
Pros: It's not a Hotel, It's a Motel.There is a difference! Please learn.
Cons: Honesty
Location: N/A
I booked 4 nights online thru Expedia. They should have advertised a Motel instead of a Hotel. I checked out the following afternoon but was charged for 2 nights..ok, they got Me.
Comment from Hotel Management
Jul 29, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to express your concerns regarding your recent stay at our location. We are very sorry that you had such a negative experience while staying with us. We will be forwarding your feedback to the hotel management team to be reviewed. Please do not hesitate to contact the hotel directly should you wish to discuss the issues further. Respectfully, Diana
1 out of 5
by A verified traveler from Philadelphia, PA

We left and got a refund.

Posted Jul 22, 2017
Staff member Theresa was great. But when we got to our room it was dirty, the bed spread had what my wife thought was blood on it, and when I opened the door to leave the room the door handle fell off. I can not make this up. We walked to our car and daughter stepped in dog mess. Theresa was ince again great and got us another room. It was still dirty when we got there so we left. Front office staff truly were accommodating but the property is C- rated at best.
1 out of 5
by A verified traveler from FL

The place is a dump

Posted Jul 20, 2017
It's run down, dated, and flat out dumpy. Not sure how anybody rated this better than 1 star overall. Would not recommend under any circumstances.
Comment from Hotel Management
Jul 24, 2017 by LQ Customer Care, Hotel Management
Dear Chris, Thank you so much for taking the time to give us your feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
1 out of 5
by A verified traveler from tampa

Horrible exoerience

Posted Jul 16, 2017
Pros: not much.. health dept. should inspect
Cons: overall hotel
Location: location good.
Room was infested with bugs and unclean..would never stay at another la quinta.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota Florida

Clean, convenient, good breakfast.

Posted Jul 9, 2017
Staryed one night. Staff was efficient and courteous. T.V. remote did not work at first but was replaced immediately by maintenance staff. Fixtures in bathroom were well worn but room was clean and comfortable.
Comment from Hotel Management
Jul 11, 2017 by JoAnna H., Hotel Management
Arthur, Thank you for taking the time to review your stay! We are always looking for ways to improve our guest satisfaction, and we value your feedback. We hope you continue to choose to stay with La Quinta, and we look forward to seeing you in the future! Have a great day!
1 out of 5
by A verified traveler

Only hotel available

Posted Jul 4, 2017
No ac working we couldn't get another room very noisy pet crap on sidewalk breakfast bar old not fresh the front office never would offer any compensation or Expedia wouldn't either just have to use another site there was also a roach found in bath tub also no smoking rooms but people were smoking two doors down u could smell with window open due to no a/c
Comment from Hotel Management
Jul 11, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that this information has been passed on to our management staff. Rest assured we are doing everything we can to improve our hotel. We very much appreciate your business and thank you for staying with us. Sincerely, Diana
2 out of 5
by A verified traveler from SC

Outdated, needs a makeover

Posted Jul 3, 2017
Our room was very out dated i.e. Carpet, bathroom and the AC ran all night and seemed to not take all the humidity out.
Comment from Hotel Management
Jul 4, 2017 by Micki M., Hotel Management
Dear TP, I’ve received your review of La Quinta Savannah I-95. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Micki M. General Manager La Quinta Inn I95 Savannah GA
2 out of 5
by A verified traveler from New York State

disappointed

Posted Jun 30, 2017
Pros: Location to Route 95 as I was traveling from Jupiter, FL to Albany, NY...that's it.
Cons: Everything!
Location: Have no idea other than fastfood chains which helps when traveling. And, the staffing at both Hardee's and McDonalds...horrible.
Only two people working in entire hotel at 6pm. Line 7 deep waiting to be checked in...took 50 minutes and I had a reservation. One front desk computer down and 3-9 staff women was trying to check all of us in and work with computer help person on phone at same time. She was lovely but had no sense of urgency to take care of customers and chatted too much considering situation. Hotel is old and in need of updating. Will not stay there again.
Comment from Hotel Management
Jul 5, 2017 by Micki M., Hotel Management
Thanks for taking the time to write about your experiences at our Savannah I-95 La Quinta. We did have a company wide system outage. I am sorry for the inconvenience, I know that last thing you want after a long day of travel is to have to wait to check in! I will use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations. Sincerely, Micki M. General Manager La Quinta Inn I95 Savannah GA
1 out of 5
by A verified traveler

Posted May 20, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
Dear Guest: I’ve received your review of La Quinta Savannah I-95. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Micki M. General Manager La Quinta Inn I95 Savannah GA
3 out of 5
by Michael

Posted May 15, 2017 on Hotels
Breakfast was awful
Comment from Hotel Management
Jun 30, 2017
Dear Michael, I’ve received your review of La Quinta Savannah I-95. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, Micki M. General Manager La Quinta Inn I95 Savannah GA