Run down, go elsewhere.
Posted Jul 17, 2016 on Orbitz
At check-in, Kathy, working the front desk waited until she had finished filing her paperwork and tidied up the desk before assisting me, 4 minutes without so much as a "be right with you." Shower curtain needs attention as the bathroom floor floods every time you shower. Room otherwise ok, went with low expectations as it is pet friendly without any fees. Seems to be a rough side of town, did not feel safe walking my dog around after sundown. Checkout was slow, went to desk at 8:30 and waited longer than 5 minutes without seeing staff but could hear them in back office. Returned at 9 and took 15 minutes after waiting for same staff member to wander back to the desk. Like I said, went in with low expectations and got about what was expected. Would not stay again, will pay dearly to stay at a nice facility next time.
Comment from Hotel Management
Aug 19, 2016 by LQ Customer Care, Hotel Management
Thank you for your recent stay and your brand loyalty. I have shared your feedback with our management team to insure we improve moving forward. We truly regret that the accommodation and services provided were not what you have expected. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.
LQ Customer Care