Lobby
Check availability

Reviews of Motel 6 Savannah, GA - Midtown

2 out of 5
Motel 6 Savannah, GA - Midtown
201 Stephenson Ave, Savannah, GA

Reviews

5.6
Rating 10 - Excellent. 141 out of 1000 reviews" "
Rating 8 - Good. 201 out of 1000 reviews" "
Rating 6 - Okay. 183 out of 1000 reviews" "
Rating 4 - Poor. 177 out of 1000 reviews" "
Rating 2 - Terrible. 298 out of 1000 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t believe the pictures! They need to tear that building down. Beds had stains, walls covered in I don’t even know! Stains. Just grimy and dirty. Had half of a toilet paper roll. Key card stopped working, door barely shut, lock was broke. Left over food in the fridge.
Stayed 2 nights in Apr 2024
Response from Management on Apr 9, 2024
Good afternoon we appreciate your feedback. Will continue to improve on the area of concerns

6/10 Okay

Tami

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you will improve on the area of concerns.

2/10 Terrible

Halee

Business traveler
I paid online then had to pay at the front desk. Charged me so much when I had already paid online.
Stayed 1 night in Mar 2024
Response from Management on Apr 1, 2024
We apologize for the inconvenience. However your feedback is much appreciated. Management will look into your concerns.

10/10 Excellent

Ladericka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite
Stayed 1 night in Mar 2024
Response from Management on Mar 29, 2024
Thank you for your kind remarks we look forward to seeing you again.

10/10 Excellent

sam

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best motel I stayed at and I was really excited to know that there wasn’t any pet fees
Stayed 1 night in Mar 2024
Response from Ms.White on Mar 14, 2024
Thank you please come again.

2/10 Terrible

Sara

Traveled with family and small children, Traveled with family
First off, I do not like to make complaints and give the benefit of the doubt on majority of situations. This though, is ridiculous. We were 30 mins to an hour out of Savannah at 9:30/10 @ night, we were getting tired and looked for a place to stop. This came up as an option, we only needed a place to sleep before hitting the road again didn't need anything fancy. Once we got to the location though my husband did not feel safe for our family to stay here, for multiple factors. I went in to ask about a refund and was told sure but you booked on Expedia so you have to go through them to get your money back. I tried on the phone to get a hold of someone @ Expedia that late at night with no luck, so we proceeded to another hotel for the night. Once up and on the road the next day I tried again, Expedia stated they would help and request the refund from the location. Unfortunately I just got the e-mail that this location will not refund my money. This is a joke, I made the reservation with in an hour of getting onsite not thinking it would be an issue, got there stated my concern, didn't even use their facility, I guess they don't care about people and their right to feel safe just want their money. ZERO STARS!!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Sara,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

6/10 Okay

michael

Stayed 3 nights in Feb 2024
Response from Management on Mar 25, 2024
Thank you for your response.

4/10 Poor

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy ,customer service suck
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Yolanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Brandi

Disliked: Cleanliness, property conditions & facilities
The room was infested with roaches. There wasn't even a show curtain
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Brandi,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Vicky

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Live roach bug on mirror;stained sheets;NO heat
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not in the best condition. The covers were not all the way clean. The towels and rags were dingy and rough
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Camila

Stayed 1 night in Dec 2023

4/10 Poor

Antonio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ate the charges and went somewhere else
Stayed 1 night in Dec 2023

2/10 Terrible

Latasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Nyreannah

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

lynn

Traveled with group
Disliked: Property conditions & facilities
Location was good stairs, no elevator, made it extremely difficult to get belongings into the room
Response from Management on Mar 25, 2024
Thank you for your response. I do apologize for the inconvenience. Thank you hope to see you again. I would advise to put notes in reservations for first floor. I would definitely honor your request on your next visit or future visits. Thank you

2/10 Terrible

Flex

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a no smoking room but when I checked in it was ashes in the corner , floors was dirty , no trash bags, ice bag smh
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Flex,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was bad with homeless everywhere
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi David,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Mallory

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
For the price - it’s definitely not worth it. The first night we stayed there we woke up to the US Marshall’s kicking down the door above us. But we had paid on Expedia for a couple nights so we stayed unfortunately. The night staff never checked me in - handed me a key and let Me go to my room at 1am after me and my boyfriend had worked a 16 hour shift. The next morning I was told to go to the office (because our ceiling was leaking ) so I thought we were being put in another room. No I was locked out of the room with nothing, because of their employees mistake I was outside in my car for 5 hours waiting for my boyfriend to get home … the worst place I have ever stayed
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
It was absolutely disgusting and a waste of money. I couldn't even shower in my room and the toilet was cracked and didn't flush right
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 28, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Denise

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Room wasn’t clean Roaches everywhere Room door was difficult to open and close .
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Nov 28, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Malaysiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional
The stay overall was straight until housekeeping and some lady come knocking on my room door at 10:20 talking bout it time to checkout secondly the room had died roaches and lil ants in the room all on the dresser and all very nasty , y’all worry bout people checking out worry bout them nasty ass rooms y’all half clean every damn day .
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Malaysiah,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Kayo

Disliked: Staff & service
Was told no rooms available after reservation had been put in a month ahead of time. Wasn’t notified until I was getting out of the Uber ride to find out no place to lay my head after a 4 hr train ride.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Kayo,Thank you for sharing your review. We would like to apologize for the inconvenience that may have occurred with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Selena

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold infestation. Poor management. I left a very thorough review on yelp, trust. We requested a first floor room and was give 2nd floor… I requested a first floor and the room they sent us to at first had the knob and lock falling off wouldn’t read my card. The room we stayed in for the past week was infested with mold, looked nothing like the pictures, the remote for the tv didn’t have batteries, there was dirt all over the hard wood floor, the tv kept glitching and changing languages, having voice over for visual impaired. When I tell you I’ve traveled across this country twice and I’ve seen it all. This is the absolute worst place I’ve stayed at. When I contacted Expedia customer service about these issues the motel only offered a room switch. We have a 1 year old that is so difficult to do especially with my two ESA pups. The manger walked up to my husband and confronted him about our complaint and said that we never mentioned any issues to them, which I in fact did, to the receptionist. The only employees that were awesome were the receptionists. At check out, the manger came a pounded at the door and even looked through the window, I was breastfeeding, I felt so violated. NOT TO MENTION THERE WAS A WHOLE SWAT TEAM THAT ARRESTED 4 GUYS THAT WERE A FEW ROOMS AWAY FROM US. When I tell you this is the worst place to stay at and was not worth any of my money, I sincerely mean it. Do not spend your money here. At all. The cherry on top was the room service MIA?!
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi SelenaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Good

Biswanath

Stayed 5 nights in Nov 2023

2/10 Terrible

Corrine, Saint Petersburg

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Typical bait and switch with photos! Do NOT bring CHILDREN here! The rooms have been heavier used and dirty hand towels left behind everywhere. We slept in our clothes, and avoided the bathroom shower. Ive been to 38 countries and budget traveled, you couldnt pay me to stay there again.
Response from Brand Experience Team on Nov 16, 2023
Hi Corrine,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Okay

Corris

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Room Had a smell floor was dirty didn't have the room i booked so had to take double bed which was ok but gonna be here awhile so i get what i got
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 16, 2023
Hi Corris,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Richard

Disliked: Staff & service
Close to restaurants
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Richard,Thanks for your review, we really appreciate the support. Maz K.#Team6

2/10 Terrible

Elijah C

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper or towels when I checked in. Room was filthy. Staff was rude and uncooperative. 0/10, worst hotel experience I've ever had
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

George

Traveled with family
Liked: Cleanliness, staff & service
TV did NOT have a Remote. No NBC channel when the station is 10 blocks away.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Purcell

Stayed 1 night in Oct 2023

4/10 Poor

Koren

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to many little roaches
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Koren,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
I like the restaurants around it,but rooms and conditions were smell bad and noisy around the rooms and dogs living in the rooms with people,towels weren't wash and clean good,so was a terrible 1night stay so I went across the street to laquita motel and they were great
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Donna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
Two dirt rings around the inside ofvthe bath tub, mold on the caulking on tub. Floors durty, electrical outlet hanging iut of wall with wiring exposed. Door knob on main room door coming loose from inside (the mounting plate). I unfolded a towel from the bathroom and it had someone's hair in it. I could go on. I also have pictures to prove it. One inch gap at bottom of entrance door.
Gap under door to room.
Door know plate coming apart inside door.
Patches on ceiling coming apart.
Hole in wall.
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad idea
We pulled up to our room in the early evening and there were several people loitering in front of the rooms. Seemed super shady. The floor in our room was disgusting. The bottom of my feet were black. Two queen beds with only two pillows in total. Bathroom sink mirror hadn’t been cleaned in quite sometime. Found a dirty washcloth hanging over the shower rod. The white walls were very dirty. Couldn’t tell if it was grime or mildew. Asked for a couple of fresh towels and two more pillows. Never got them. The whole experience was very unpleasant.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were so dirty the bottoms of my feet were black. There was a used bandaid on the bed side table. The lock on the door didnt work.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 9, 2023
Hi Keith,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Tianay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Lloyd

Stayed 2 nights in Sep 2023

4/10 Poor

Jan

Traveled with family
Disliked: Amenities, property conditions & facilities
The brochure failed to mention the mold-stained bathroom and the complimentary roach crawling across your pillow in the morning. The police cars in the parking lot during check out were an added bonus. The area was nice, though, and there was good shopping and dining very conveniently nearby. It is a Motel 6, so I guess you get what you pay for.
Response from Brand Experience Team on Aug 21, 2023
Hi Jan,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Michelle

Liked: Staff & service
Motel 6 savannah
Overall experience was satisfactory. The place looks older, needs modernizing. Has some maintenance issues, like old rusty fixtures in bathrooms, noticeable patchwork on scratched paint or holes. Old furniture. Roaches. And a lot of migrant or homeless people.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Michelle,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Michelle

Liked: Staff & service
Disliked: Cleanliness
Motel 6 savannah
You can tell its an older building that they are trying to modernize. I arrived early, by about 10 minutes, the desk guy asked if i could wait because they were doing shift change. That took til almost 3:30 because the pm clerk was late. Checkin was easy and quick. Room was clean and spacious. Bed was stiff and pillows flat and uncomfortable. I also saw a german roach the next morning while getting dressed.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Michelle, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Quiana

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
total disappointment.
where to start, lets see room looked nothing like pic online .the smoke detecter was laying on the desk not in ceiling.fight broke out in room next to us making it hard to sleep and to find blood spots outside our door. as you walk out the smell of pot filled the air. no shampoo or items like that in room . bed had stained thin blanket that was covered with second sheet to try hiding the stains. no real channels to watch on tv maybe got 4 channels was there to have a surgery early next morning. was disappointed completely and told manager that. got no discounts for all the things wrong in room will not stay again and do not suggest this place.
Stayed 2 nights in May 2023
Response from Nancy Y. on Jul 5, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Latricia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I had roaches in my refrigerator on my foot they only gave me 20 back for it the second room the heating didn’t work for my older uncle
Stayed 2 nights in Jun 2023
Response from Nancy Y. on Jun 14, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Channin

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Staff was rude,room not clean mold in bathroom
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jun 14, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms have mold ,smells,ROACHES,THE GO UP ON THE ROOMS EHEN THEY WON'T ,BAD FRONT SERVICE OWNERS ARE EXTREMELY RUDE
Stayed 1 night in May 2023
Response from Nancy Y. on Jun 14, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Art

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
On arrival found smoke alarm had been taken down and left on a table. Moldy grout in bathroom. What appeared to be drugs on sink
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi Art,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6