Property entrance

Reviews of Planters Inn on Reynolds Square

3.5 out of 5
Planters Inn on Reynolds Square
29 Abercorn St, Savannah, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 902 out of 1599 reviews" "
Rating 8 - Good. 381 out of 1599 reviews" "
Rating 6 - Okay. 200 out of 1599 reviews" "
Rating 4 - Poor. 84 out of 1599 reviews" "
Rating 2 - Terrible. 32 out of 1599 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kymme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 28, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Billie

Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 27, 2024
Thank you for staying with us. I do apologize for any issues you may have encountered during your stay.

10/10 Excellent

SCARLET K, Kennesaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect location and a 5 minute walk to River Street and City Market. The rooms are very pretty, beds are very comfortable. The staff are all bery friendly and responwhen we asked for anything. The valet Carl is very friendly. There are restaurants all withing 5 minute wak. We will definitely stay here again and recommend it to anyone going to Savannah.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 26, 2024
Thank you for choosing to stay with us. We appreciate your feedback! See y'all next time!!

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in the historical district was very convenient. The parking was expensive. The room conditions were substandard - broken bed post finial and torn draperies. The bed was squeaky. The mattress was adjusted after we requested a change, but it was not great. (The mattress was soft, causing a body shift to the middle.) The bath drain was clogged when we arrived. It was nice having coffee and cookies, but it would've been nice to have dining or continental breakfast. The staff was helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for your feedback.

8/10 Good

Susan, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location overlooking Reynolds Square and an easy walk to the river. Unfortunately, the view from my room was of a 4-story parking garage.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean. Easy access to everything in the historic district.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Teri

Liked: Staff & service, property conditions & facilities
Location was great! Next to dining, shopping and transportation. There was always someone at front desk at all times and all were very helpful and friendly. The hotel itself is kind of dated but clean and homey.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paul, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for walking, the beds were very comfortable. The rooms were and plenty big enough.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Very professional and helpful staff.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and my bed was incredibly comfortable!! Will definitely return!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

William, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room overlooking the square. The staff easily took care of parking in the adjacent garage & alerted us to the brreakfast place around the corner. The attractive lobby was too cold, however, to want to stay long. Easy walking to restaurants nearby. Didn't need the car due to the free trolley.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 22, 2024
Thank you for staying with us. We are delighted to know you enjoyed your trip to Savannah. We appreciate your feedback!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Planters Inn. The staff were all very friendly and helpful. They had fresh baked cookies in the evening hour. We would stay there again.
Stayed 5 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 21, 2024
Thank you for staying with us. We appreciate your feedback! See y'all next time!

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cheri

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Great location
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marjorie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay . Staff is very helpful.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
First of all, we cannot say enough good things about the staff!! So attentive and nice. Really made our stay. The hotel is so convenient to everything. It is just feeling a bit tired. Worn curtains, no tv remote. Noisy plumbing and lamps that don’t work. I think the facility needs a refresh. Add that to the great staff and you would have a 5 star hotel.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for your feedback!

6/10 Okay

Henri

Traveled with partner
Liked: Cleanliness, staff & service
Mattress and bed below average, worn out and noisy bed. Room is minimalistic but clean.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for your feedback!

10/10 Excellent

Machelle

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely old hotel. Great and friendly staff. Only thing was a bit of black mold on tile in tub which was distracting from the charm of old building. Other than that would definitely recommend to anyone looking to stay in a great location to restaurants,shopping,historic Savannah
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Beauty of hotel compliments the Beauty of the city.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Samuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We have stayed at this hotel for over thirty years. We really have loved the hotel and hate to have to give any negative comments. The staff is always amazing. It is in a fantastic location.However the property has not received any major updates and is showing its age and neglect and is needing major renovations. There are newer hotels around the area that are much better condition, offer more amenities at comparable rates.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 18, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Location was excellent.
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Peter N, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Xx
Stayed 5 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 14, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Janet

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
All very polite. Robe was a nice perk.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Frieda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was best so helpful and caring anything we needed or wanted to do!
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Outsanding location. Friendly service. Nice size room with wonderful views including a gorgeous sunrise. Modest charge for parking with in and out privileges and easy access. Overall an excellent value for Savannah.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 13, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Karen, Horseheads

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Quaint inn with historic decor. Every person working there was extremely helpful and welcoming. My only suggestion would be to add tea bags to the room coffee area. I would stay here again.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there overnight and did not spend too much time on the property. The staff was friendly and helpful. Located within walking distance of downtown. River Street and great restaurants.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Yuyu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old house atmosphere. Staff helpful and friendly. Cookies at night were a treat. Bed very comfortable.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Robin, Sherman Oaks

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds uncomfortable. Mattresses slid around.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 8, 2024
Thank you for your feedback!

8/10 Good

Mike

Liked: Cleanliness, staff & service
very nice facility for its age. great location. most everything within walking distance.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 7, 2024
thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 26, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I wished they would have cream for coffee not Coffee mate and some muffins etc as a continental breakfast as it is an inn, staff was wonderful though
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 6, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here four years ago. Enjoyed the area, the inn and the closeness to the riverfront and many great places to eat. Clean and quiet. Great for a long weekend or week if you have the time.
Response from Julie Therrell /Administrative Assistance on Mar 6, 2024
Thank you for coming back and staying with us again! We appreciate your feedback! See you next visit!

10/10 Excellent

Hrudya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 7, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Merl J

Traveled with partner
Beautiful lobby, and building, price we paid was very fair. Room could have a used a once over before we checked in, also heavy odor (probably from age) in hallway and room, we had to go to target and buy air freshener.
Stayed 5 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service
We had a very nice stay at this hotel. The staff was exemplary. Having said that, there were some issues. The rooms are very small and tightly packed. Also, next door is a parking deck so the noise level from cars with loud mufflers was ongoing till 2am.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Shelli, MINNEOLA

Traveled with group
Liked: Cleanliness, staff & service
The staff were all extremely nice and helpful. Room was clean. A mini fridge would have made my stay much more convenient. Though the staff brought ice to the room for free, it was a hassle to keep things cold. Lights in the bathroom were very dim which it made it difficult to get ready.
Stayed 2 nights in Jan 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, located in historic district.
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for your feedback!

10/10 Excellent

K. Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a long weekend to celebrate my fiancé’s birthday. We love Savannah and the historic atmosphere of Planters Inn. The staff communicated in advance of our arrival and we were fortunate to arrive to have our room ready early. We enjoyed the pianist’s talent when we came back from exploring all day. Each day we spoke to the Valet and other staff who were kind and polite. We’re very grateful for a great stay!
Stayed 3 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

8/10 Good

gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
We appreciate your feedback!

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My rating reflects my expectations as there are limited amenities but that was clear on the front-end. The property is in the heart of Historic Savannah and the charm oozes. It's very well maintained aside from a few blemishes here and there you would expect from an early 1900's property. THE STAFF IS OUTSTANDING - VERY ATTENTIVE!
Stayed 1 night in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 4, 2024
Thank you for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Glenna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and pleasant staff. Charming historical boutique hotel.
Stayed 1 night in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 1, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Eileen

Liked: Cleanliness, staff & service
The property needs updating
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 1, 2024
Thank you for your feedback!

10/10 Excellent

Kirby

Traveled with family
Liked: Property conditions & facilities
Loved ir
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Feb 27, 2024
Thank you for choosing to stay with us! We appreciate your feedback!

2/10 Terrible

Daniel, Boston

Stayed 1 night in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 21, 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Michelle

Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on Mar 21, 2024
Thank you for your feedback!