I don't recommend staying at this hotel.
Posted Aug 19, 2016 on Hotels
Outside of hotel looks nice, staff pleasant, room clean, but interior of hotel needs updating.
Hotel charged us a $250 fee for smoking in room when my wife and I have never smoked. Hotel must have made a mistake on which room, but it required numerous phone calls to finally get the charge off my credit card bill.
I don't recommend this hotel - there are plenty of other hotels in the area.
Comment from Hotel Management
Aug 22, 2016 by General Manager, Hotel Management
Thank you for staying with us at the Ramada Pooler. I do apologize about your billing mistake. Every now and then we have a guest that smokes in the room, even with our signage and notification at check in. Usually we are very thorough with discovering what room is the offender. You would be amazed at how many calls we receive when a neighbor is smoking. Again I apologize for not getting this information correct and I am glad the team here got it take care of for you.