Ratings based on 381 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Arun

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great option with kids

Posted Dec 2, 2016
The hotel staff was incredibly friendly and helpful. The valet price was inexpensive compared to others in the area. Having breakfast each morning was very convenient. The pipes in our room were fairly noisy at times, but the rest of the room met or exceeded all of our expectations. We were told the pool was heated, but the water was too cold for a swim while we're there. The location is close enough to everything in the city without being right on all of the busiest streets.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for sharing your experience at the Residence Inn Savannah Downtown/Historic District. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Savannah Downtown/Historic District and we hope you choose to stay with us again whenever your travel needs bring you back to Savannah. Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to the historic area

Posted Nov 29, 2016 on CheapTickets
The hotel is very clean, the staff knowledgeable and corteous. Overall the whole stay made possible to enjoy my vacation.
5 out of 5
Recommended
for Students
by A verified traveler from US

Nice hotel near Savanah College of Art and Design

Posted Nov 15, 2016
Pros: Clean hotel with new appearance. The staff was friendly and helpful at all times. The valet transported our bags from the car to our room and back.
Cons: I felt valet parking should have been free, but the $10 daily fee was worth the lack of hassle. Breakfast was just average.
Location: The location was kind of seedy and we didn't pursue things to do.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was delighted to hear that you found our location to be convenient and our staff to be friendly and helpful. I regret hearing that you had some reservations about our location. We are located next to the Savannah Visitors Center and the Georgia Railroad Museum and there are many other things to do in the area, as well. We hope you will choose our hotel again when your travels bring you back to SCAD. Willie H. Alls Assistant General Manager
5 out of 5
by A verified traveler

Excellent staff and great location

Posted Nov 12, 2016 on Hotels
Really enjoyed this place, a very pleasant surprise. Upon arriving we were a bit uptight, but the staff were very pleasant greeting us, they were very helpful and responsive to each and every question, gave great recommendations. Many things were within walking distance and we did not need to use our car during our visit. We enjoyed our trip to Savannah immensely, primarily because we this establishment treated us so well and because it was so ideally located for our interests.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. Our goal is to provide a unique and memorable guest experience. We take great pride in serving our guest and are delighted to hear that we met your expectations. We look forward to having you as a loyal guest and will see you on your next trip. Willie H. Alls Assistant General Manager
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Dec 25, 2016 by General Manager, Hotel Management
We are glad you enjoyed your visit and we hope you will choose our hotel again when in Savannah! Willie H. Alls Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Was a pleasant surprise!

Posted Nov 2, 2016
Pros: The location was very convenient to the historic district and the room was very nice and spacious.
Cons: The breakfast left much to be desired and the fire pit was broken. The self-parking is only what you can find on the street.
Location: Very close to the historic district but not quite walking distance unless you like taking long walks!
My husband and I really enjoyed this hotel, the room was very comfortable and spacious. We actually loved it. The hotel was not quite walking distance to the historic district but far enough away that we didn't have to worry about outside noise all night. The breakfast was not very plentiful and we did notice that no one in the back was wearing hair nets. The staff were all extremely courteous and helpful. We went in the off season so parking wasn't bad but there is very limited self parking, its whatever you can find on the street.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for sharing your experience at the Residence Inn Savannah Downtown/Historic District. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Willie H. Alls Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great staff

Posted Nov 1, 2016
Pros: Exceptionally helpful staff...everyone we encountered
Cons: ? Location...not as close to downtown as expected
Location: Shopping , restaurants, tours ,bars , riverboat. Pedi cabs will pick up across the street from hotel if you don't wish to walk
Nice having a kitchen and 2 tvs , lovely courtyard, seems secure , room card required for entry at all points. Free full breakfast ! Superb staff. Fair location and price
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. I am happy you found our staff to be exceptionally helpful that you enjoyed our Complimentary Breakfast Buffet. Our goal is to provide a unique and memorable guest experience and I am delighted to hear that we met your expectations. Willie H. Alls Assistant General Manager
4 out of 5
by A verified traveler

Comfortable, quiet room

Posted Oct 27, 2016 on Hotels
Very comfortable, quiet room. The breakfast buffet was a step above the usual hotel breakfast buffets, offering more choice than typical and was set out more nicely. My only qualm: This location was convenient for me and perfectly safe in the daytime, but I wouldn't advise a single woman to walk around the neighborhood by herself after dark.
Comment from Hotel Management
Dec 25, 2016 by General Manager, Hotel Management
Thank you for sharing feedback on your recent stay. We are glad you found our rooms comfortable and quiet, and that you enjoyed our Complimentary Hot Breakfast Buffet, as well. We are located next to the Savannah Visitor's Center and the Georgia Railroad Museum, and many find our location to be a pleasant relief from the hustle and bustle of the Riverfront area. We hope you will choose our hotel again when in Savannah! Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from sc

Great place to stay!!!

Posted Oct 18, 2016
Hotel staff was fabulous. Friendly, and very willing to go the extra mile to help in any way.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for taking the time to tell us about your stay at our hotel. I'm glad that you found our staff to be friendly and helpful. We hope you will choose our hotel again when in the area! Willie H. Alls Assistant General Manager