Ratings based on 385 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jessica

Convenient and clean hotel. Close to everything

Posted Jan 9, 2017 on Hotels
Hotel was in a convienent location. We were able to walk everywhere. Hotel looks old on the outside but our rooms were updated and clean. All staff was super friendly
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown Historic District. I was delighted to hear that you found our location to be convenient and our staff to be friendly and helpful. We will look forward to greeting you again when your travels bring you back to Savannah. Willie H. Alls Assistant General Manager
5 out of 5
by Kelly

Great Find in Savanah!

Posted Jan 6, 2017 on Hotels
Great Hotel - Cost of Parking only challenge. Staff Super Accommodating (especially Valet/Bellman)
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for sharing your impressions of our hotel and staff. I have shared your comments with our Valets and the rest of the team. We are glad you enjoyed your visit and we thank you for your loyalty to Marriott! Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel enriched our experience

Posted Dec 30, 2016
Wonderful experience overall and great proximity to tours, nightlife and historic sites
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
3 out of 5
by Arun

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great option with kids

Posted Dec 2, 2016
The hotel staff was incredibly friendly and helpful. The valet price was inexpensive compared to others in the area. Having breakfast each morning was very convenient. The pipes in our room were fairly noisy at times, but the rest of the room met or exceeded all of our expectations. We were told the pool was heated, but the water was too cold for a swim while we're there. The location is close enough to everything in the city without being right on all of the busiest streets.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for sharing your experience at the Residence Inn Savannah Downtown/Historic District. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Savannah Downtown/Historic District and we hope you choose to stay with us again whenever your travel needs bring you back to Savannah. Willie H. Alls Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to the historic area

Posted Nov 29, 2016 on CheapTickets
The hotel is very clean, the staff knowledgeable and corteous. Overall the whole stay made possible to enjoy my vacation.
5 out of 5
Recommended
for Students
by A verified traveler from US

Nice hotel near Savanah College of Art and Design

Posted Nov 15, 2016
Pros: Clean hotel with new appearance. The staff was friendly and helpful at all times. The valet transported our bags from the car to our room and back.
Cons: I felt valet parking should have been free, but the $10 daily fee was worth the lack of hassle. Breakfast was just average.
Location: The location was kind of seedy and we didn't pursue things to do.
Comment from Hotel Management
Dec 25, 2016 by RISAVDAGM, Hotel Management
Thank you for taking the time to share your experience at the Residence Inn Savannah Downtown/Historic District. I was delighted to hear that you found our location to be convenient and our staff to be friendly and helpful. I regret hearing that you had some reservations about our location. We are located next to the Savannah Visitors Center and the Georgia Railroad Museum and there are many other things to do in the area, as well. We hope you will choose our hotel again when your travels bring you back to SCAD. Willie H. Alls Assistant General Manager
5 out of 5
by A verified traveler

Excellent staff and great location

Posted Nov 12, 2016 on Hotels
Really enjoyed this place, a very pleasant surprise. Upon arriving we were a bit uptight, but the staff were very pleasant greeting us, they were very helpful and responsive to each and every question, gave great recommendations. Many things were within walking distance and we did not need to use our car during our visit. We enjoyed our trip to Savannah immensely, primarily because we this establishment treated us so well and because it was so ideally located for our interests.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Downtown/Historic District. Our goal is to provide a unique and memorable guest experience. We take great pride in serving our guest and are delighted to hear that we met your expectations. We look forward to having you as a loyal guest and will see you on your next trip. Willie H. Alls Assistant General Manager
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Comment from Hotel Management
Dec 25, 2016 by General Manager, Hotel Management
We are glad you enjoyed your visit and we hope you will choose our hotel again when in Savannah! Willie H. Alls Assistant General Manager