Ratings based on 189 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by John

Posted Jan 9, 2017 on Hotels
Breakfast was awful.
Comment from Hotel Management
Jan 21, 2017 by General Manager, Hotel Management
Hi John, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that you did not enjoy our newly enhanced breakfast. I hope this would not hendering you staying with us in the future. Angela Small General Manager
4 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. We always appreciate hearing from our guest. We look forward to your return visit. Angela Small General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Jan 1, 2017
Our stay was short and sweet. Residence inn is a comfortable place to stay. Nothing fancy. The room was clean and equipped with everything we needed. The hotel could use some renovations. It is very old but everything works. The staff was very friendly. It was about 20 min drive to historic downtown so not too bad.
Comment from Hotel Management
Jan 8, 2017 by Angela Small, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you enjoyed your stay with us. The hotel started renovation on January 2, 2017. When the renovation is complete the hotel will look like new. Come visit us again soon. Angela Small General Manager
1 out of 5
by Marius

Management not honest !!!

Posted Dec 31, 2016 on Hotels
The room we had was next to the main road and we heard the traffic all night long !!!! Couldn't sleep at all !!! Checked in early and management said we didn't request another room early so they couldn't do anything about it ! They should have offered us another room without me requesting another room checking on at 3 pm ... they were plenty of other rooms available.... I will never stay at this hotel again!
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Hi Marius, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that the road noise disturbed your stay. We are in the process of working on a solution to this problem. The hotel is currently under renovation which gives us a limited number of rooms available to use. I hope you will reconsider us taking care of your hotel needs in the future. Angela Small General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great dog friendly hotel

Posted Dec 31, 2016
We stayed in a king suite with our two dogs. The room was spacious and comfortable. I wish the pool was outdoor. The staff was kind and helpful. I was taking breakfast back up to the room, and one of the staff offered me to go boxes.
Comment from Hotel Management
Jan 8, 2017 by Angela Small, Hotel Management
Hi Ashley, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you enjoyed our spacious suite which is larger than most hotel rooms. In addition to being a pet friendly hotel we offer many amenities that give you the comforts of home. Come visit us again soon. Angela Small General Manager
3 out of 5
by Ovidiu

Noisy room

Posted Dec 29, 2016 on Hotels
I have stopped for a night and I had a very noisy room. I couldn't rest at all.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Hi Ovidiu, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that you did not have a peaceful stay due to noise. We hope you will allow us to take care of your hotel needs in the future. Angela Small General Manager
3 out of 5
by A verified traveler

NIce Hotel but do not book thruogh Hotel.com

Posted Nov 27, 2016 on Hotels
We booked a 1 bedroom suite for our Thanksgiving vacation to Savannah. The room that we were given upon check in, was NOT the one we booked. When I spoke to the staff upon checking in about this, they said that the studio room was the one that I booked. My confirmation says it is a 1 bedroom, room. The pictures on the website show a separate bedroom from the living area. I know what a studio room is and would not have booked one. Upon further review of my reservation with Hotels.com, I saw a small, tiny asterisk. Weird, What is this for??? It says that they cannot guarantee the room preference that you reserve. Really? Than why am I picking a room? This is very deceptive and wrong. This is the first time I have used hotels.com and the last. Be careful using them.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that the room you reserved for your reservation was not honored. I will forward your information about the third party booking for further review. Should you return to the area again feel free to call the hotel directly to book your future reservation. Angela Small General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Better than expected.

Posted Nov 21, 2016
Booked this hotel because it was relatively cheap. Was pleasantly surprised with how nice/clean the room was. Would definitely stay here again.
Comment from Hotel Management
Nov 23, 2016 by Angela Small, General Manager, Hotel Management
Hi Kyle, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you had a great stay and will be returning. We look forward to your return visit. Angela Small General Manager
2 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
The "couch bed" was beyond horrible. I was essentially laying on the metal frame. I would have called the front desk, but my 2-year-old was asleep and I did not want the disruption. I sleep on the floor. Not what I imagined I would get for $250. I will not stay at this place again. Staff was great, friendly.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that the sofa bed was uncomfortable and that you had to sleep on the floor. I wished you would have contacted the front desk they would have resolved this immediately. I was excited to hear that the staff exceeded your expectations. Angela Small General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from venice, fl

Nice hotel but parking was tight

Posted Oct 2, 2016
There is no room to park a moving truck or a car with a moving trailer. Hotel was nice
Comment from Hotel Management
Oct 19, 2016 by Angela Small, Hotel Management
Hi pMC, Thank you for taking the time to share comments on your recent stay at the Residence Inn Savannah Midtown. We always appreciate hearing from our guest. I would like to apologize that we did not have adequate parking to allow you to park your truck. Angela Small General Manager