Ratings based on 2,460 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Georgia

Nice hotel

Posted Jul 22, 2016
We enjoyed our view of the river from our room. It is very convenient to River Street. Our room was very stuffy and extremely humid. Overall I would stay at this hotel again.
Comment from Hotel Management
Jul 22, 2016 by ganderson@riverstreetinn.com, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We will address the room A/C issue. Thank you.
5 out of 5
by A verified traveler from West Virginia

My stay.

Posted Jul 16, 2016
The hotel is beautiful but be careful when booking! I booked a king size bed and after arriving, I was placed with a queen. I tried to get the difference back on my card, but no success. Kindve felt jerked around alittle bit.
Comment from Hotel Management
Jul 21, 2016 by ganderson@riverstreetinn.com, Hotel Management
Dear Molly, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We will work with our Housekeepers for more " Attention to Detail" Thanks again for staying with us. Glenn Anderson, General Manager
4 out of 5
by A verified traveler

great location with authentic Savannah feel!

Posted Jul 14, 2016
Staff was very friendly, location is perfect for walking along the river and experiencing Savannah, hotel does have a very historical feel which we loved
Comment from Hotel Management
Jul 18, 2016 by g, Hotel Management
Thank you for your review. . Thank you.
4 out of 5
by A verified traveler from Toronto, Canada

Great conveniently located, historic hotel.

Posted Jun 28, 2016
Pros: I liked the historic look of it.
Location: The location was perfect. It was quick and easy to walk to anything I needed.
A great older hotel that's close to everything. It really encompasses the feel of Savannah.
Comment from Hotel Management
by ganderson@riverstreetinn.com, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Picturesque location on the river

Posted Jun 28, 2016
Beautiful boutique hotel on Savannah's River Walk. We were in easy walking or driving distance of great restaurants and Savannah's historic downtown. The staff was friendly and helpful. We had a very nice view of the river. The bed was very comfortable. Our stat was nearly perfect.The only negative was a noise that woke my wife. A sounded like an in wall pipe moving. We only heard it on two occasions.
Comment from Hotel Management
Jun 28, 2016 by g, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We are extremely sorry about the noise you experienced, our maintenance dept. will investigate.
4 out of 5
by A verified traveler

This was exactly what we wanted.

Posted Jun 27, 2016
The hotel offered everything we were looking for from a historic structure in the cotton exchange area. Direct access to restaurants and the dock. If you like charming, this is the place. This historic facility delivered everything we wanted for a romantic tour of Savannah. It is nothing elaborate, but well worth the stay.
Comment from Hotel Management
Jun 30, 2016 by ganderson@riverstreetinn.com, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted May 27, 2016 on Hotels
The location was second to none! Gorgeous hotel and surrounding areas. Tubby's onsite restaurant was the icing on the cake. If making a trip to Savannah to see local history, this is hotel for you. Note there is no valet parking. Self parking is across the street in a parking garage, but that was fine for us.
Comment from Hotel Management
Thanks for your kind comments! Glenn Anderson General Manager
3 out of 5
by Heather

Posted May 27, 2016 on Hotels
Comment from Hotel Management
by Glenn Anderson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by cheri from Atlanta Ga

River St Inn area

Posted May 26, 2016 on Hotels
we spent most of the time out and about walking where we wanted to go -weather was beautiful for end of May, the food was great -restaurants were plenty. Hotel was old naturally and it was pretty in some ways in other ways it could've been improved -carpet was worn in spots and just certain things need to be taken
Comment from Hotel Management
Dear Guest, I appreciate you us contacting us concerning your recent stay. I am sincerely sorry to hear that we failed in providing you an exceptional experience. While we earnestly strive to meet every expectation, we have, unfortunately, we fallen short of our goal during your visit. As General Manager , I assure you that I take all guest feedback very seriously. my sincere hope that you will give us an occasion to serve you again in the future, so that we may have an opportunity to correct our mistakes and provide you with an unmatched Savannah.
5 out of 5
by William

Posted May 26, 2016 on Hotels
Comment from Hotel Management
by Glenn Anderson, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!