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Reviews of SpringHill Suites by Marriott Savannah Airport

3 out of 5
SpringHill Suites by Marriott Savannah Airport
1 Jay R Turner Drive Exit 104, Savannah, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 901 reviews" "
Rating 8 - Good. 245 out of 901 reviews" "
Rating 6 - Okay. 96 out of 901 reviews" "
Rating 4 - Poor. 66 out of 901 reviews" "
Rating 2 - Terrible. 37 out of 901 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

kendria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024

6/10 Okay

Chrystal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was nice and clean. However, my check in experience was awful. I arrived very tired to the hotel at 10:30 pm only to be informed that there was a problem with the room they had reserved for me. I was told that they were waiting for someone to come from home to come and fix the issue. I asked if I could be given another room and was told that room was the only one available. It took a long time for the person to get to the hotel and even longer for them to fix it. The guy behind the front desk (was too tired to remember names) got an attitude when I asked what was wrong with the room and why I can’t get another one. I had already paid for the room in advanced and didn’t want to go through the hassle of getting a refund otherwise I would definitely have gone to another hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Terrell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 4 nights in Mar 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend, teenage son and I booked a stay for 2 nights. It was last minute and the only room available was a king suite. The room was just what we needed for our short trip. It was clean and everything we needed was available. I did ask for a blanket at the front desk and the lady was super nice! The bed was pretty comfortable but those pillows were just like any other place - flat as a pancake when your head hit it. I liked that the shower actually was glass and the water pressure felt so good. We didn’t try the breakfast or get to use the pool. I will say that the heating/air unit was rattly and got annoying but that’s not unusual. Other than that it was quiet. There wasn’t many tv channels but there was access to streaming so Netflix was our go to. We would definitely stay here again or at another location closer to what we were traveling for!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jo, Lakewood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Harold, MORGANTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and helpful. Only complaint is that the room, especially the suite area, is very dark. Also, lighting needs to be improved over the bathroom sink.
Stayed 1 night in Feb 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and room is super clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2024

10/10 Excellent

Frank FB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Traveled with family
After a terrible day of traveling due to many weather delays, arrived at hotel at 2 am. Only to wake to the lawn mowing service outside the window at 7:45. How about Marriot inform this service to come later in the day instead of waking up the entire hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When they cancel your flight out of Savanah last minute, it's always good to have a reliable Marriott property close by with free airport shuttle & breakfast included. And a clean, spacious, quiet room to boot? Well that's just icing on the cake.
Stayed 1 night in Jan 2024

8/10 Good

Nicholas

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Bathroom exhaust makes the most loud noise !
Stayed 1 night in Jan 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice looking room - with some drawbacks
Nice but A/C was dysfunctionally loud to the point where we were unable to use it. Breakfast was "meh"...
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Traveled with family and small children, Traveled with family
The property was beautiful and super clean and the staff was very kind and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, not crowded, close to restaurants
Stayed 1 night in Dec 2023

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful room, clean, friendly check in staff. However we missed our early 6 AM flight due to the very poor shuttle service. We weren’t able to leave the hotel until 5:15. The woman at the front desk was unconcerned and not at all helpful. We will not return to this hotel because of this experience.
Stayed 1 night in Dec 2023

6/10 Okay

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I was so looking forward to the hot tub after a long day. Sad to say the hot tub was out of service without any.posted.signs and.the pool was not a viable alternative as well because it was freezing. After getting out of our clothes and into bathing suits, we had to go back to our room and change again, all for nothing
Stayed 1 night in Dec 2023

10/10 Excellent

Kharinna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our flight was delayed so we got there at 12:00 midnight, the overnight clerk was not happy to see us, very rudely told us they were booked for the night. I did had a reservation for the next day. We left with a terrible impression. I came back the next night and the hotel manager was there this time,he was nice. We got the room and we were impressed by the size and the cleanliness. I do need to say we poked for two nights but over bed was not done and we had to ask for clean towels. Other than that it was an ok visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrival
Arrived late but airport shuttle was available until midnight. Service prompt & pleasant. Laundry facility available and desk had plenty of quarters for the machines. Great night sleep at reasonable price. Wish we had time for the pool/hot tub!
Stayed 1 night in Nov 2023

10/10 Excellent

Holst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ben

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Super clean and very nice
Stayed 1 night in Oct 2023

8/10 Good

Krista

Liked: Cleanliness, staff & service
Clean and nice place to stay! Was disappointed that the hot tub didn’t work and IMO the tile in the pool area was super super smooth and cleared way to slick of a surface to walk on around a pool. So if you are looking for pool/hot tub, not sure I’d recommend. If just looking for a nice clean place to stay, then for sure recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall. Hot tub didn't work quite right. Slippery floors for that area.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Liked: Amenities
Clean, convenient, and friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Sep 2023

8/10 Good

Shannon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not sure
I chose this hotel because it was so close to the airport & has airport shuttle. Everything about the staff & hotel was satisfactory. My only issue was when I first went into my room, the toilet seat was up (not just the lid but the whole seat) and it was a brand new roll of toilet paper, not that cute folded triangle thing that I usually see which lets you know the bathroom had been cleaned. These 2 things had me searching for clues of cleanliness. I didn’t find anything else but it was unsettling.
Stayed 1 night in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Anthony

Disliked: Room comfort
Bed was uncomfortable thought it was a walk in shower but had a tub toilet wasn’t cleaned pillows were to small
Stayed 2 nights in Sep 2023

10/10 Excellent

Tiauna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my weekend stay. I would recommend and definitely stay again.
Stayed 2 nights in Sep 2023

6/10 Okay

Patrick, Tiny

Stayed 1 night in Sep 2023

10/10 Excellent

Rachel, Nampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and nice. Even tho a huge family reunion was going on there- there was still plenty of food, towels, and it was quiet in the rooms. I have absolutely no complaints. Very close to the airport also.
Stayed 4 nights in Sep 2023

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the spacious rooms .
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy check in, clean rooms, good breakfast! I was happy with my stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Pamala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is immaculate.
Stayed 1 night in Aug 2023

8/10 Good

Charlene

Stayed 1 night in Aug 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle from the Hotel to Savannah Airport from 5am until midnight, but Uber transportation to the airport outside of those hours was $43 for less than 2 miles and no other transportation is available during those hours. By comparison, Uber transportation from Savannah Airport to Hilton Head Island is $75 for 45 miles! Definition of Highway robbery
Stayed 1 night in Aug 2023

8/10 Good

Ayres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Aug 2023

8/10 Good

Irene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Family
Very happy with our stay here. This was our stopping point from Jersey on our way to Disney. Easy on and off from I-95. Staff was friendly, breakfast was satisfying, and rooms were clean. The kids loved the indoor pool (although it felt more like a sauna in there). We even ventured into the historic district to have dinner (about 25 mins away). Good times!
Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport clean
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful! Staff was awesome!
Stayed 1 night in Jul 2023