Ratings based on 452 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Cucamonga Ca

Posted Apr 4, 2017
It was clean nice and soft mattresses fantastic I just love it Front Dest Team vet nice
2 out of 5
by A verified traveler from greenville, SC

Overpriced

Posted Mar 21, 2017
Pros: The front desk staff.
Cons: Updating the facility, training staff to be more professional, improving the continental breakfast (yuck),
Location: Not far from the mall and outlet
I was very disappointed with my experience with this hotel. We payed 800.00 dollars for this suite for the weekend. Once we entered the room we could barely fit us and our luggage. The rooms were very small and compact. The front desk staff was awesome. However, the housekeeping staff was the worst I have ever seen. One housekeeper basically told us that if we weren't ready to get our room cleaned at that point and time, she was going up stairs to another floor and then was going home and would not return to clean our room. The next day the same housekeeper apparently lost her cell phone. (I thought she was supposed to be working not on the phone) She cursed at the top of her lungs like a sailor. This went on for at least 10 min. How professional!!! The pillows on the bed seemed old and worn. While the couch was so badly stained that we did not want to sit on it, let alone sleep on it. I did not feel confident that the sheets were clean. So, I slept fully clothed. I cant believe this is a Mariott Hotel. It seems more like a Comfort Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Is a great place to stay and rest. Specifically for those who are traveling the states.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Convenient and clean

Posted Feb 2, 2017
My family enjoys staying in Springhill Suites and this one is on par with others. The room is spacious (family of 5). The kids enjoyed swimming in the pool, though it's not very big. We were just passing through for a quick stop in Savannah and the hotel was pleasing. The only negatives I can think of are 1) the bathtub looked older than the rest of the room and didn't seem as clean by comparison and 2) we were confused about whether breakfast ended at 9:00 or 9:30 because information was different in different places. Nonetheless, it's still a nice place to spend the night.
4 out of 5
by Sherri

This traveler left a rating score only Posted Jan 23, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, close to Interstate but not noisy

Posted Jan 13, 2017 on Orbitz
Pros: Location
Cons: Room smelled closed up, but was ok once the AC was on.
Pleasant hotel staff, listened to my needs and gave me a quiet room. Also gave me a good local restaurant recommendation.
4 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Nice place with good breakfast.
5 out of 5
by Melvin

This traveler left a rating score only Posted Dec 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2016 on Hotels