Nice but not up to the Marriott standard
Posted Jan 30, 2016
Marriott by name is normally a great hotel but this one I was not as pleased as I would have expected. We stayed here on our way down to Disney and then again on our way back from Disney so we got two different rooms. The first time the A/C was not working up to par. The family was hot most of the night. The second time some of the lights in the room were not working, but the A/C was definitely working. It was not a big deal, but that should not happen. We were happy with the staff both times and the breakfast was what we expected. I hope they get the maintenance on the hotel up to par. If it was not for that, I would have given this a 5 star overall.
Comment from Hotel Management
May 14, 2016 by Renata, Hotel Management
We appreciate you taking the time to review our hotel. Unfortunately we have fallen short during your stay, please accept our sincere apology for the maintenance issues that you faced. All of your feedback has been reported to the appropriate hotel team to ensure that these are not issues moving forward.
We hope to see you again whenever your travels bring you back to Savannah.