Fireplace
Check availability

Reviews of Savannah Airport Inn & Suites

3 out of 5
Savannah Airport Inn & Suites
1 Clyde E Martin Dr, Savannah, GA

Reviews

6.6
Rating 10 - Excellent. 52 out of 206 reviews" "
Rating 8 - Good. 48 out of 206 reviews" "
Rating 6 - Okay. 34 out of 206 reviews" "
Rating 4 - Poor. 35 out of 206 reviews" "
Rating 2 - Terrible. 37 out of 206 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Dan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Kathleen

Stayed 1 night in Dec 2023

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023

10/10 Excellent

Tequila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!! Access to everything
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay was ok
Staff was great and room was clean however it smelled bad. Not sure what the smell was but it was a one night stay. Bed was very comfortable. All great except for that smell.
Stayed 1 night in Oct 2023
Response from Antigudra. on Oct 30, 2023
Thank You for the comments.Mgt

2/10 Terrible

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost too much to be this bad...
Renovations or i would whole construction is taking place there. No warning was given before arriving. Even tho i called prior arriving to see if i could check early. Not safe at all. My room was dirty. Dirty carpet. Not cleaned well at all. Staff was not pleasant or helpful. There for days and had clean my own room. Ask for partial refund due to this and mgr never respond to request. I will tell all family and friends about this because we travel alot in this areas. I ha e plenty of photos but app wo t let me upload them
Stayed 3 nights in Sep 2023
Response from Antigudra. on Sep 21, 2023
Leslie, we do apologize that your stay at the Staybridge Suites Savannah airport wasn't pleasant. We are under renovation to improve all guest experience. I do apologize that you didn't receive a call from management unfortunately management wasn't aware of your concerns and I do apologize for this. Again we are doing everything to improve guest stas.

4/10 Poor

sharese

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was given a room that was not clean dirty towel hanging In shower pillows stained floors not swept stove dirty
Stayed 2 nights in Aug 2023
Response from Antigudra. on Sep 21, 2023
We do apologize for the unpleasant experience you received while staying at the Staybridge Suites Savannah Airport. We are doing everything to improve all guest experience. Hotel is currently under renovation and ongoing training for the staff. Again please except out apologies for the unpleasant stay

4/10 Poor

Ethan

Stayed 2 nights in Aug 2023
Response from Antigudra. on Sep 21, 2023
We do apologize for the unpleasant experience you received while staying at the Staybridge Suites Savannah Airport. We are doing everything to improve all guest experience. Hotel is currently under renovation and ongoing training for the staff. Again please except out apologies for the unpleasant stay

8/10 Good

Terry

Stayed 1 night in Aug 2023
Response from Antigudra. on Sep 21, 2023
Thank You for Staying with The Staybridge Suites Savannah Airport. We are doing everything to improve guest experience with the hotel

6/10 Okay

Wayne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Antigudra. on Sep 21, 2023
Thank You for Staying at the Staybridge Suites Savannah Airport. We are doing everything to improve guest stay and experience.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Antigudra. on Aug 3, 2023
Thank you for staying with us at the Staybridge Suites Savannah Airport-Pooler. We are Pleased you had a pleasant stay and we look forward to seeing you in the future.

4/10 Poor

Wesley

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Property was under renovation. Grout and caulk were dirty with mould in bath area.
Stayed 1 night in Jul 2023
Response from Antigudra. on Sep 21, 2023
We do apologize for the unpleasant experience you received while staying at the Staybridge Suites Savannah Airport. We are doing everything to improve all guest experience. Hotel is currently under renovation and ongoing training for the staff. Again please except out apologies for the unpleasant stay

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and the rooms were clean, however the property was undergoing signiciant renovations so nothing was done. There were older facilities in the bathroom, the air conditioner leaked into the carpet on the floor etc. I think once the renos are done the building will be nice to stay in.
Stayed 1 night in Jul 2023
Response from Antigudra. on Aug 3, 2023
Ms. Jennifer, thank you for your feedback yes we are striving for excellence with our staff and one the hotel renovation is complete I hope you come back and let us wow you with the beautiful newly renovated hotel.

8/10 Good

Kenyada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique about the property to me was it's location. What I least liked about it was the check-in time being so late.
Stayed 1 night in Jul 2023
Response from Antigudra. on Jul 28, 2023
Thank You Kenyada for Staying with us at the Staybridge Suites Savannah Airport-Pooler , We are doing everything to improve guest experience. If the room type is available we will be able to check guest in early.

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Jennifer

Stayed 1 night in Jun 2023
Response from Antigudra. on Jul 28, 2023
Thank you for staying with us at the Staybridge Suites Savannah Airport-Pooler, We are doing everything to improve guest experience.

2/10 Terrible

Constance

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t flush
The hotel is in the middle of renovations and charging regular prices for substandard rooms. The carpet was not nailed down in the entrance to my room and I tripped. In the room the toilet did not flush and when I told the desk clerk she said really? I asked for another room with a working toilet and was told she only had rooms with one bed. I was traveling with a work colleague and had no intention of sleeping in a bed with her. I asked for a refund and she refused. Finally she said she would call someone to check the toilet. It did get unstopped. Very miserable experience.
Stayed 1 night in Jun 2023

8/10 Good

Danny, Woodbury

Traveled with family
Liked: Cleanliness, staff & service
Property is well located with easy on and off the highway - June 23’ they are in the middle of a remodel - so not glamorous, but very functional - bed was great, room clean, staff helpful and friendly - reasonable parking - would stay again and lots of restaurants in the area.
Stayed 3 nights in Jun 2023
Response from Antigudra. on Jul 28, 2023
Thank You for staying with us at the Staybridge Suites Savannah Airport-Pooler. We hope once the renovation is complete you will come back and let us wow you even further with the excellent IHG experience.

2/10 Terrible

Latesia

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Room Was Unsafe & Disgusting. The Walls Are Paper Thin & You Can Hear Everything! One Of The Chairs Looked Like It Had Dried Up Semen On It! Things Were Broken & Etc. The Property Looks Pretty From The Outside But Totally Different Inside!!
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Clarence W

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Mar 2023

2/10 Terrible

Graciela

Stayed 3 nights in Mar 2023

2/10 Terrible

Kimberly

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is an old dump but it's currently under construction. Rooms smelled moldy. Computer system didn't work when I checked in. Hopefully the construction re-do makes it better.
Stayed 1 night in Mar 2023

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too few staff. Poor breakfast. Room in disrepair.
Stayed 1 night in Mar 2023

4/10 Poor

KAREN

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I will tell you we were put into a room where construction was going on. The sleeping area of the room was ok, but the garbage disposal did not have a cover so the smell and look of it was disgusting, the refrigeration was leaking, and there were 2 microwaves in the room. The 1 attached to the cabinet was in awful shape. There was no blow dryer and it took nearly 2 hours to get one. There is a young girl in the daytime at the front desk, and let me tell you, rude is an understatement. She's horrible. Her name is JAI CHANTE. I have never seen a front desk person that won't look you in the eyes when they talk to you and acts as if you are inconveniencing her when you have a question or need. She couldn't get a blow-dryer without consulting with someone else. She was lazy, and ridiculously rude. It was a good thing we were busy most of the time we were there.
Stayed 4 nights in Mar 2023

2/10 Terrible

Jordan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff and building lights that pointed directly into the building without curtains that covered the entire window. Construction onsite and the check in computers didn't work.
Stayed 2 nights in Mar 2023

4/10 Poor

AShley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel’s pool was closed, elevator was broken, only cold breakfast, completely under major construction
Stayed 1 night in Mar 2023

6/10 Okay

Kevin

Traveled with family
Disliked: Amenities, property conditions & facilities
Property was under a state of remodeling, dining area was messing and lacking. No ice machine on premises;ice maker in refrigerator did not work.
Stayed 1 night in Mar 2023

6/10 Okay

Homa

Traveled with partner
Liked: Cleanliness, staff & service
Property was under construction
Stayed 2 nights in Mar 2023

2/10 Terrible

Douglas

Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible front desk. Not caring
First impressions are a must in your business. The front desk help was like pulling teeth. Between boyfriend standing at counter talking and the overall I don’t want to be here attitude will have me choosing another place next time
Stayed 2 nights in Mar 2023

4/10 Poor

William

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Completely unacceptable condition to be occupied
Stayed 1 night in Mar 2023

2/10 Terrible

William

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room was in various level of remodel and none was acceptable to be offered for occupation. We tried three different rooms and gave up. Everything worn out including Linens and towels.
Stayed 4 nights in Mar 2023

10/10 Excellent

Calib

Liked: Cleanliness, staff & service
Rooms/furniture need to be updated.
Stayed 1 night in Mar 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is under renovation, so we were disappointed at no breakfast
Stayed 2 nights in Mar 2023

4/10 Poor

David

Liked: Room comfort
Disliked: Staff & service
Not a typical IHG experience
Let me begin by saying that I realize that somethings can't be controlled or anticipated. In short, our stay wasn't a pleasant one due to multiple issues. Most importantly, we were assigned a room on the top floor which required climbing 3 flights of stairs due to the elevator being out of service. Both of us have knee problems and my wife has asthma as well. We had multiple night stays and asked when they expected it to be repaired. They said the following day but that didn't happen. The young woman at the front desk seemed unsympathetic and unwilling to try and find a suitable resolution for everyone. The property is undergoing renovations which adds to my overall rating reduction. My room needed some attention to details. Toilet seat, dirty floor and no body wash or shampoo .I will say the bed was comfortable and the ac worked well. I've stayed at this property before but will most likely spend the extra money and stay at another hotel on our next visit. Perhaps it was just my misfortune, but there was several times that we could smell pot being smoked. I expected more from an IHG property. Hopefully your experience will be better than ours.
Stayed 2 nights in Feb 2023

2/10 Terrible

Fareez

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disaster
The state of the hotel is a joke. There's several reviews regarding the renovation that date back months and it's still going on. The elevator broke a week prior and they put up a sign that says "elevator broke today, will be fixed tomorrow". Real convenient when you leave off the date. While it's inconvenient for me to carry bags up the stairs, it's ridiculous to see an old gentleman struggle up the stairs with a cane. That's a big time ADA violation. The breakfast might be a bigger joke than the renovations. No cutlery, only tiny plates to serve and they parse out foods to make sure customers don't take too much. The pool is "closed" and looks horrendous. Pretty sure it's just closed so they don't have to clean it. This hotel has serious management issues. If there's 1 bright side, the beds were comfy and cleaning staff was friendly. Do yourself a favor and spend $20 more to stay at literally any of the dozen other hotels next door.
Stayed 1 night in Feb 2023

6/10 Okay

Joya

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Honestly the location was the best part. Property was undergoing renovations. Wish I would have know that prior to booking. Elevator didn’t work and over all I felt like we over paid for our hotel stay.
Stayed 2 nights in Feb 2023

4/10 Poor

Terrance

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The covers on the bed, window curtains, and shower curtains were dirty. The 2 phones in the room were broken. Housekeeping never cleaned the room. The girl at the front desk in the morning never smiled and needs to get a personality. The elevator broke 1 day after being there. The gym was lame and outdated, I could go on and on. The best thing about this hotel was the location.
Stayed 3 nights in Feb 2023

2/10 Terrible

Rebecca

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Known Roaches and in the room. Rude staff, trash in stairwell, elevator not working. No breakfast as stated only very small continental. I ended up having to get breakfast out. Let the hotel know the problems and nothing was done to help us with our concerns.
Stayed 3 nights in Feb 2023

4/10 Poor

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel under renovation, a/c heat was broken, someone try to use a key to get in at 1:30 am, check my son out of his room doing the day, would not stay there again!
Stayed 2 nights in Feb 2023

2/10 Terrible

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Paula

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
not recommended
The place is under renovation, maintaining a regular rate. the towel was torn, and the shower curtain was beyond dirty. The carpet and window curtains were dirty too. I think the sheets looked ok, and the toilet and shower looked cleaned
Stayed 1 night in Feb 2023

4/10 Poor

K

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay
The hotel was undergoing renovations and was in complete disarray. I rented two rooms; the hotel was sold out for the night. One of the rooms had no A/C. We had to open the windows. The rooms were so dated and not very clean. Because of the renovation there were no 'hot' items on the bar for breakfast. I asked for an adjustment to our bill because of the A/C not working and the front desk attendant said they were unable to assist because I went through a third party booking site (Hotels.com). We couldn't be moved to another room because there were no other available rooms. Great location; just a very disappointing stay.
Stayed 1 night in Feb 2023

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

john

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Under construction unfit for hotel rentals
Under construction. Dirty. Lots of people milling around outside. Had to change room because first one smelly and dirty. Second one a little better but still dirty and in need of major redo.
Stayed 1 night in Oct 2022

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

KRIS, Sarasota

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of or perhaps the worst hotel stay in 20 years. Property is undergoing 'renovations'. In reality it's a haphazard, poorly performed, slap some paint on the walls disaster. Standard practice in hotel renovations is to take a block of rooms offline, complete them & put them back online. Here, the rooms are half finished and being sold. The rooms are filthy, there's paint spatter all over the surfaces, the closets & bathrooms are unfinished. Staff-wise, even though I placed the No Housekeeping Needed & Do Not Disturb signs on the door, housekeeping twice entered the room, in which computer and personal belongings were left out in the useless belief that no one would be entering the room. Rejected the 1st room, was given another room only to find it occupied. 3rd room was just as half-finished as the first. The reno is being done by amateurs, haphazardly and property does not belong in the Staybridge portfolio.
Stayed 4 nights in Sep 2022

4/10 Poor

Vernessa

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dusty from partial revocation if the room. Only one set of towels per person and had to go to front desk for extra and the didn't have full sets available. Improper toilet seat (round seat on an oval toilet). Ice make was not working. Only six cubes of ice in 3 days. Stucco puddy on the bathroom floor. The front desk staff was very friendly. No other staff visible.
Stayed 3 nights in Sep 2022