Marshall House is a lovely property full of charm. The room was on the small size, but probably typical for when it was built. It was clean and comfortable and you could tell that it has been well maintained. The location is convenient for seeing all the good sites and for shopping. We stayed on the 4th floor and one night when it was windy and rainy, we could hear a constant banging that we realized was the flag hitting the flag pole. It wasn't an issue other than that rainy night. Breakfast isn't fancy but it was sufficient and tasty. Better than most places where breakfast is included. The staff we dealt with were all very nice. I would have given higher marks to the staff if it hadn't been for one incident. One afternoon, we were in our room relaxing and watching tv after sight seeing and the door to our room was opened. (we had forgotten to bolt it). It was quickly closed, once it was apparent that we were in the room. My husband went to look and see who it was and it appeared to be a maintenance man, who absolutely reeked of marijuana. As we hadn't called for anything, it made us wonder why he was coming into our room, especially because he didn't knock, which was a little unnerving. The bathtubs are charming and work well but not be the best for someone with mobility or balance issues.