Ratings based on 1,015 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Houston
Great Historic District location.Posted Nov 18, 2015
Pros: Beautiful lobby and rooms. Bed was very comfortable.
Cons: The breakfast was very sub-par. We stayed four nights and the eggs were always icy cold. Only served bacon on two mornings--cold & undercooked.
Location: Located in the Historic District very close to restaurants, sightseeing and shopping.
Wonderful location, beautiful historic hotel. Very comfortable room until dark and then the lights come on under the "Marshall Hotel" sign! If you are staying near room 417--don't. They have not hung the blackout draperies properly to keep the very bright light from the sign from streaming into the room. The staff were very friendly and helpful. The restaurant in the hotel--45 Bistro--was excellent if a bit pricey. We loved the hotel and would probably return if ever in Savannah again.
for Everyoneby A verified traveler from Warner Robins,GA
Beautiful,elegant with a little ghostPosted Nov 16, 2015
Loved my stay .. We stayed in rm403... The decor is beautiful .. Continental breakfast was delicious ... On our last night I was awaken around 330am to continuous knocking on the doors ... Cold sensation came over me.. The front desk receptionist laughed and stated that must of been "him"... Whatever it was it went away.. I'll def come back! Thanks for the amazing weekend:)
for Everyoneby A verified traveler
Posted Nov 16, 2015
This location is perfect and the hotel gives you the exact Savannah feel I was going for! Its amazing to stay in a place where you have so much history! The balcony is amazing to sit out and have wine, coffee, etc.. I loved it!
for Everyoneby A verified traveler from San Diego, CA
Beautiful hotel in heart of historic districtPosted Nov 16, 2015
Pros: That it is a historic building.
Location: Walking distance to historic area, riverfront, dining and shopping.
We wanted to stay somewhere that would have the historic ambience of Savannah. The Marshall House is a historic building that has been refurbished to meet today's needs. It is beautifully decorated and has several public areas for relaxing. Complimentary breakfast is provided in the atrium. There is also a bistro for evening dining...the food is delicious! Bistro food is also served in the bar if you prefer that atmosphere. All of the staff provided wonderful service.
for Everyoneby A verified traveler
Great hotel!Posted Nov 15, 2015
Great hotel, awesome location! Will be staying here next time.
for Everyoneby A verified traveler from Lancashire, England
Great LocationPosted Nov 10, 2015
Upgraded to a balcony room simply because there was one available and it looked interesting as you access the balcony through the window! Great location with easy parking (on Sunday at least) round the corner. Strange food mix at breakfast but, hey, things are different the world over and the quiche was nice! Croissant were awful though. Only down side was the noisy air con.
for Everyoneby A verified traveler from Savannah, GA
Fantastic!!!Posted Nov 7, 2015
Pros: The feeling of grandure and the historic building. Sitting on the balcony over Broughton Street was wonderful!
Cons: Only two of the staff we dealt with were not as professional as they could have been. One seemed a little stressed--maybe just having a bad day.
Location: It's a great location right in the middle of the historic district. Unfortuately, Savannah has been having a problem with gang crime in the area.
It is truly a beautiful hotel with a wonderful history.
by A verified traveler from NC
Historic Hotel in walking distance to tons to doPosted Oct 23, 2015
Great hotel, great rooms, historic... But seems to cater to events like weddings that ruin any idea of a quiet weekend getaway. Restaurant and bar was pretty much for the crowds of wedding party and not for guests not part of event. Maybe it was just bad timing but wasn't what I thought it would be. Bar looked awesome but didn't open until 5 and like I stated was busy with suits, tuxedos, and wedding gowns. We arrived on a Thursday and highly rated restaurant was closed? Hotel staff didn't even know at first when we asked. Staff also didn't have the best advice on locations of interest. If it wasn't booked with wedding events I think the stay would have been worth it.
for Everyoneby A verified traveler from Bethel Park PA
Charming, Gracious, Lovely HotelPosted Oct 23, 2015
This is an out of the ordinary place to stay. The staff is outstanding...the epitome of southern hospitality . The complimentary breakfast was wonderful; the wine and cheese before dinner was a lovely touch. Marlene was especially helpful in setting up tours and making dinner plans. Everyone was gracious and helpful and pleasant. The hotel is conveniently located to so many things we wanted to see. We absolutely loved our stay here and highly recommend it.
by A verified traveler
Great location, but it is an old hotel!Posted Oct 15, 2015
Pros: Great location, within walking distance to all the great attractions downtown! Friendly staff, decent continental breakfast.
Cons: The noise level of everything! And there is no gym - there is a facility a block away and other hotels have free guest passes-but not Marshall House!
Location: Within walking distance of the riverfront, great restaurants, beautiful parks, biking tour companies, bus tours and museums.
If you love historic and a great location, you will be happy. However, it is old - creaky floors, door gaps, paper thin walls, a shower that would not drain properly, a very loud HVAC system that woke me every time it kicked on and off all night long and a satellite television system that cut in and out. The shower (no tub provided) had a 3 inch ledge, which filled quickly and took an hour to drain. Two people in the room could not have taken back-to-back showers. That wasn't as troubling as the incredibly loud HVAC system, which woke me all night long as it turned on and off and loudly shuddered to a stop. A fellow traveler said they actually contemplated how warm they could set the thermostat in their room and still get some sleep. (You could not hear the t.v. when the air conditioning was on, but the t.v. was so unreliable, I usually had to turn the television off anyway. But when it is working, plan on adjusting the volume every time the AC goes on and off.)