Ratings based on 893 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Orlando, FL

Hotel needs major improvements!

Posted May 31, 2017
Pros: Only good thing is the the hotel is close by to a gas station and various restaurants.
Cons: Hotel needs to be fully remodeled
Location: Close by gas station, various food restaurant
This hotel needs major improvements. When we got there the first room assigned to us smelled so bad, as if somebody smoked in it and they tried to cover the smell with another smell. The room also smelled very humid and stale. We went to the front desk and we where given another room. This room smelled a little bit better! Went to take a shower and the water in the tub was backed up same issue with the faucet. The carpet, lights, and overall condition of the rooms is bad. Chipped paint, old carpet and old fixtures. The pool area is also old with no no resurfacing and no the floor is super slippery. Overall at that price point I would not recommend it to anybody. Please look around at other options in the area, I'm sure you will get better accommodations.
Comment from Hotel Management
Jun 2, 2017 by Ashley, Hotel Management
Hi Valued Customer, I do apologize sincerely that you had these issues. We will work very hard to fix them, I will bring it to the GM and the maintenance mans knowledge. I do apologize that you did not have a great stay here with us. Have a great day and safe travels.
2 out of 5
by A verified traveler from Georgia

IF YOU ARE DESPERATE

Posted May 17, 2017
Pros: The bed.
Cons: The attitude of its employees, carpeting, toilet, lighting and vent in bathroom.
Location: we had reservations in town.
At the last minute we decided to celebrate Mother’s Day early and to spend the night in Savannah so I booked a room last minute. We arrived at the property, though the location was a bit off it looked ok. We checked in and went to our room it seemed ok until I used the toilet. The tank kept running until we went to look at it and the handle remained in the down position hence we had to be mindful of that. We went out to dinner and did have a decent night’s sleep. Now, one of the reasons I chose the property was a continental breakfast. Upon going down and attempting to return to our room with a few muffins and coffee Ashley told him could not do that. I called and said they may need to reconsider their policy as Ashley proceeded to tell me that it is FREE AND THE OWNER HAVE BEEN HERE FOR 17 YEARS AND WILL NOT CHANGE HIS POLICY!!! I reminded her that the items were there for the guests and restricting the guests is ridiculous. I KNOW WE WOULD NOT BE STAYING HERE AGAIN!!!
Comment from Hotel Management
May 20, 2017 by Ashley, Hotel Management
Hi, I do apologize that you don't agree with the owners policy, i am only doing my job as im told by the owners. There is a sign in the breakfast area that says do not take food up to the room. People try to ignore and get away with it. I do apologize that you dont agree with it but that is their rules. Im glad your stay was good beside this issue. I do apologize if you thought I had an attitude as well, I was stating the rules. Have a great day.
3 out of 5
by A verified traveler

Posted Apr 30, 2017
Should have ice machine on each floor. The staff was kind and the room was accommodating as well as clean.
Comment from Hotel Management
May 1, 2017 by Ashley, Hotel Management
Hi, We don't have ice on each floor because it is to noisy for the floor below it. Thank you for you time and review. We appreciate it and hope you have a great day and safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler from GA.

Convenient location.

Posted Apr 28, 2017
Comfortable chairs would be nice. Staff was very nice.
Comment from Hotel Management
May 3, 2017 by Sam , Hotel Management
Hi Darrell, Thank you for your time and feedback. I'm so glad that the staff were very nice and I will let the GM know about the issue with the chairs and we will work very hard to fix that and to give you that 100% great stay. Thank you so much for your time and feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from N.C.

Nice and big room

Posted Apr 18, 2017
Enjoyed the stay just don't agree to the early ck in fee. If the room is clean and available I don't think u should b charged a fee to ck in early. Other than that it was overall a good stay.
Comment from Hotel Management
May 19, 2017 by Sam , Hotel Management
Hi Brenda, I do apologize about the disagreeing we just try to keep it fair to everyone that have the same amount of stay. That is why we have a certain check in and out time. Thank you for your time and feedback and have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Great hotel for the price. It was good for a night, I felt comfortabe enough.
Comment from Hotel Management
Apr 14, 2017 by Ashley, Hotel Management
Thank you for your time and review, we are so glad that you had a good night. Have a good day and safe travels.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ocala FL

Good hotel for the price.

Posted Mar 28, 2017
Hotel and staff we nice. Room and bathroom were a great size. Breakfast was not that great! But hey it was free!!! The only thing I would like to see changed is some facelift issues. They shower head was leaky and in attached to the wall.
Comment from Hotel Management
May 19, 2017 by Ashley, Hotel Management
Hi Miranda, Thank you so much for your time and review. We will have someone go and look into the shower head issues. I do apologize that you had this issue. We will work hard with the maintenance crew to fix this problem. Thank you for your feedback and have a great day.
5 out of 5
by Mohamad

Nice place

Posted Mar 20, 2017 on Hotels
Very good place
Comment from Hotel Management
May 17, 2017 by Desk Manager, Hotel Management
Hi Mohamad, Thank you so much for your time and review. We try so hard for everyone to have that great stay. Thank you again for your feedback it is very appreciated. Have a wonderful day.
5 out of 5
by A verified traveler

Posted Mar 19, 2017 on Hotels
GREAT
Comment from Hotel Management
May 17, 2017 by Desk Manager, Hotel Management
Hi, Thank you so much for the feedback. I'm glad to hear the staff could accommodate you and make this a great stay for you. Have a great day.
4 out of 5
by Paul

easy walking touring area

Posted Mar 16, 2017 on Hotels
Beautiful area of Georgia
Comment from Hotel Management
Mar 18, 2017 by Desk Manager, Hotel Management
Thank you for reviewing our property! It pleases me to no end to know you guys enjoyed what our area has to offer. Safe travels, and we hope to see you again.