Aerial view

Reviews of Hotel Garden Lido

4 out of 5
Hotel Garden Lido
Lungomare Nazario Sauro, 9, Loano, SV

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 217 reviews" "
Rating 8 - Good. 104 out of 217 reviews" "
Rating 6 - Okay. 26 out of 217 reviews" "
Rating 4 - Poor. 16 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Randi

Traveled with partner
Disliked: Staff & service
I’m pretty sure they turn off the A/C at night. We thought ours broke at 1am. They came eventually to look at the thermostat and when we requested a new room they needed a second opinion. That guy who came in gave my husband attitude as he only saw me on the room and said that he wasn’t registered because his ID isn’t at the front desk. My husband had to work all day and only came back with me after dinner. Also when they checked me in they forgot to give me the waiver that states if you have another person in your room. I know that because they gave it to me to sign when I checked out. The second room the A/C also mysteriously stopped working so we had to sleep with the windows open which was fine until the sun came up. Missed the breakfast buffet so can’t say much about that. Honestly wish I could get my money back. Couldn’t pay me to stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

Cia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, the restaurant, the food were excellent. Very close to nice shops.
Stayed 2 nights in Jun 2023

6/10 Okay

Cavalieri

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice breakfast. Very bad wi fi connection
Stayed 1 night in Jun 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

randall

Business traveler
Liked: Staff & service, room comfort
Worthwhile
Good stay, older hotel but nice.
Stayed 1 night in Nov 2019
Response from SONIA on Dec 9, 2019
thank you for you review!! best regards HOTEL GARDEN LIDO

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach and to the centre of the nice Loano village
Stayed 1 night in Mar 2019

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Tony, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unhappy family
Very rude barman and other certain staff made us feel unwelcome during stay. Even to get a drink in the evening was made difficult as apparently there is no bar service between 8 & 10pm (when it suited them). Advertised as having a private beach but you have to pay nearly €40 per day to use. Very nice Reception Manager apologised and offered complimentary food voucher but wasn't the point of our complaint. If like us you save all year so your family can enjoy a holiday abroad then I wouldn't recommend giving your money to this hotel. Room was extra small for a family of 3 but was very clean and well kept with lovely cleaning staff. Oh...and €15 a day for parking is another profit maker for them. Tried to overcharge me twice on checkout. Stayed at much nicer 3* hotels so dismayed this is 4*.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Gaye

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Not clean
The hotel was lovely and we enjoyed our stay. Unfortunately the floor seemed like it had not been vacuumed and there was still rubbish from the previous people, sad as we had a nice time there. Great location but unfortunately for us the pool was unavailable due to it being painted and it cost 25 euro to sit on the beach with a fair each and an umbrella
Stayed 2 nights in Jun 2018

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Not bad, not great neither
The hotel has probably seen better days and could use a refresher. The room was quite big with a balcony accessible from the bathroom (which seems a bit odd...). The beds were ok while not great. As usual, there are no real big beds but rather two twins pushed together. The room was clean but again, a bit dated, as was the hotel. The breakfast was rather on the frugal side. While there was quite some choice, somehow it just wasn't that appealing. They sure tried their best, having a real honeycomb from where the honey dripped, but the long black hair strung across the comb could have been taken off by a staff member. We didn't use the pool nor the hotel beach (for which you have to pay extra). The staff was very nice and helpful. We found the kids room quite cool, something quite common for Italian hotel it seems.
Stayed 1 night in Sep 2017

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We're here every summer for the past 5 yrs . . . Great facility for kids.
Stayed 8 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Craig and Doris, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, wonderful staff
We stayed at the Loano Hotel Garden Lido for 10 nights in late July/early August. And we loved everything about the hotel. The place was spotless. The staff were efficient, helpful, and warm. The breakfasts were amazing. The location is perfect -- right across from the beach and at the eastern side of the old town, which is also the shopping area. I can't think of anything negative to say about the place. We had a wonderful time there.

4/10 Poor

marco, d

Disliked: Property conditions & facilities, room comfort
Average hotel
I stayed at this hotel 2 nights. The positive aspect is the location right in the seafront, with walking access to the beach and to the shopping area. However, this is an average hotel in need of serious refurbishment. The rooms are small, we found cracks in the shower and the furniture is seriously dated. The breakfast is of poor quality and all products are pre-packed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
The facilities of the hotel may be the high point of your stay. Although a little dated, the hotel boasts a pool and sunbeds in the garden which are free to use. There are bikes you can borrow which are great to explore the marina and also the beach. Also the breakfast is nice and catered for all sorts of dietary requirements. Overall we had a lovely stay and enjoyed ourselves greatly.

6/10 Okay

Verified traveler

great location
very close to the sea and marina. a great location

6/10 Okay

Hash P., Munich

Liked: Cleanliness, property conditions & facilities
Nice room with beautiful view, but thin walls
First the positives: I had a nice single room with a balcony. The view from the balcony was really beautiful. The breakfast buffet was good as well. However, on the negative side, the walls were thin and I could hear the people next door. The hotel has a private beach, but access is not included in the room price. You need to pay additionally for accessing the beach. The least they could do is offer free access to the guests. Also, the hotel description say free parking but I was charged EUR 15 for parking. And the wifi was not working properly on the day.

10/10 Excellent

Grosso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mai stati cosi bene......educazione pulizia .....peccato aver fatto pochi giorni.......sarà per il prossimo anno......GRAZIE
Stayed 2 nights in Sep 2023

8/10 Good

Chiara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tt ok
Camera spaziosa e pulita. Bagno funzionale con asciugacapelli molto potente e lo specchio bellissimo. L'unica nota è il condizionatore che punta direttamente sul letto. Un suggerimento applicazione direttamente delle prese USB.
Stayed 1 night in Aug 2023

8/10 Good

Cristian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Sandra

Traveled with family
Liked: Staff & service
Unser Zimmer wurde einmal nicht gemacht. Sprache nur italienisch oder englisch. Nach 23.00 Uhr keine Möglichkeit an der Bar etwas zu trinken.
Stayed 3 nights in Jul 2023

10/10 Excellent

Fabrizio

Stayed 4 nights in Jun 2023

10/10 Excellent

Claudia

Stayed 1 night in May 2023

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impeccabile, un vero 4 stelle fronte mare
Ottimo hotel, fronte mare, con servizi impeccabili. Un vero 4 stelle
Stayed 3 nights in Apr 2023

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliato
Stayed 1 night in Apr 2023

4/10 Poor

Claus

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service and breakfast
Servicen på alt andet end i lobbyen er mildest talt uhørt dårlig, de siger det er morgenmads buffet det er med modifikationer.
Stayed 3 nights in Sep 2022

8/10 Good

Stefano

Stayed 2 nights in Aug 2022

8/10 Good

Zoltan

Traveled with family
Liked: Cleanliness, staff & service
Der Poolbereich war sehr schlecht gepflegt.
Stayed 4 nights in Jul 2022

10/10 Excellent

raffaella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile e sempre disponibile. Ottima la pulizia e le misure igieniche sia nelle camere che nelle parti comuni. Bella la piscina e ottima colazione. Comoda la posizione fronte spiaggia e vicino a ristoranti e centro storico. Camere ampie e silenziose.
Stayed 4 nights in Jul 2022

4/10 Poor

Hans-Henrik

Stayed 3 nights in Jul 2022

8/10 Good

Fabrizio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel Garden Lido
hotel in ottima posizione, con parcheggio (a pagamento) , Piscina e bagni nelle vicinanze. Personale gentile e disponibile. Colazione buona. Camera confortevole e letto e cuscini buoni. (abbastanza rumorose per via dei serramenti poco insonorizzati. Sicuramente hotel molto datato in tutte le sue parti lo dimostrano arredo camere, ecc. Nota positiva, essendo molto datato dispone ancora delle tapparelle che sono ottime per non avere luce già alle 6 del mattino in camera. Peccato perchè potrebbe essere un ottimo hotel ma sicuramente così non vale 4 stelle.
Stayed 4 nights in Jun 2022

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
il personale è stato cortese e disponibile ad assistermi per una esigenza intervenuta con grane soddisfazione. per il resto la struttura è ottima e super consigliabile
Stayed 1 night in Jun 2022

4/10 Poor

Lisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
Non è assolutamente una struttura da 4 stelle
Stayed 1 night in Jun 2022

10/10 Excellent

wilmer

Liked: Cleanliness, staff & service
Personale x la colazione molto attento e disponibile con molta rapidità.... Bravi
Stayed 1 night in Jun 2022

8/10 Good

Barbara

Traveled with family
Tutto ok
Stayed 1 night in May 2022

10/10 Excellent

Gisele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk
heerlijk hotel aan het strand en vlakbij het begin van de winkelstraat en boulevard.
Stayed 1 night in Aug 2021

8/10 Good

Maria Vanesa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Teuere Parking Schirm und Liegestühle am Strand von Hotel sehr Teuer. Frau in Rezeption sehr unfreundlich.
Stayed 7 nights in Aug 2021

8/10 Good

Gianfranca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Je trouve que c’est pas un hôtel digne d’un 4 étoiles j’ai étais beaucoup mieux reçu dans un 3 étoiles. Je pense que ça veux pas dire qu’il sont un Spa Wellness que c’est obligé d’être un 4 étoiles. En plus que dans la piscine c’était obligatoire de mettre un bonnet de bain (je sais pas si c’est à cause du Covid). Et ensuite la plage étais payante en plus du parking. Sinon la propreté était nikel
Stayed 4 nights in Jul 2021

6/10 Okay

carmine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basso rapporto qualità prezzo
Stayed 1 night in Jul 2021

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gutes uns sauberes Hotel an toller Lage
Gutes Hotel mit freundlichem und hilfsbereitem Personal. Die Lage ist hervorragend, gleich am Strand und 5 Minuten ins Zentrum. Sauberkeit über alles sehr gut. Einzig der Pool und die Liegestühle (unbequem) sind aus unserer Sicht bezüglich Sauberkeit verbesserungswürdig
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Camere pulitissime Struttura un po'
Stayed 12 nights in Jun 2021

8/10 Good

Reto

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

8/10 Good

Reto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Pulizia e struttura ok. Check in troppo tardi alle 15.00 e check out troppo presto alle 10.00.
Stayed 1 night in Jun 2021