Front of property

Reviews of Radisson Blu Hotel, Leipzig

Radisson Blu Hotel, Leipzig
Augustusplatz 5-6, Leipzig, SN

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1006 reviews" "
Rating 8 - Good. 403 out of 1006 reviews" "
Rating 6 - Okay. 83 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our. room was very nice indeed!
Stayed 3 nights in Oct 2023
Response from FT on Oct 27, 2023
Sehr geehrter Gast,herzlichen Dank für Ihren Aufenthalt und dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen!Wir freuen uns über Ihre äußerst positive Bewertung und hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen vom Augustusplatz,Ihr Radisson BLU Hotel, Leipzig - Team

2/10 Terrible

sandeep

Stayed 1 night in May 2023
Response from FT on Sep 14, 2023
Lieber Gast,wir bedauern, dass Sie von Ihrem Aufenthalt bei uns enttäuscht sind. Um eine Lösung zu finden und uns stetig zu verbessern, freuen wir uns, wenn Sie uns mitteilen, was Sie im Einzelnen gestört hat. Nur so können wir uns in Zukunft verbessern. Über einen konkreten Hinweis an unsere Kontakt-Email wären wir dankbar.Mit freundlichen Grüßen,Ihr Team vom Radisson Blu Leipzig

6/10 Okay

karen

Liked: Cleanliness, staff & service
The rooms had a very cheap feel to them. The shampoo, body wash and hair conditioner came out in about 1/8 tsp per pump. The breakfast had loads of good bread, but what's with the powdered scrambled eggs? And no berries for the yogurt. Pre-fab pancakes and crepes. Your standard Hampton Inn fare.
Stayed 3 nights in Aug 2023
Response from EP on Aug 16, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Your Radisson Blu, Leipzig-Team

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for a roadtrip stop-over. Hotel is very central with easy parking (chargeable but worth it). Town centre is minutes walk away. We seemed to have an 'upgraded' room, which was almost a mini-suite, and very worth what it cost. There was a little 'study' area with a desk and chair, so it would be great for a business stay too. Otherwise, very comfortable, and well appointed, and a good breakfast too. Lots of restaurants nearby as well if you didn't want to use the hotel one.
Response from RBL on Jul 27, 2023
Dear guest,thank you for your wonderful review! We are delighted to hear that you had a perfect stop-over during your road trip and enjoyed the central location and easy parking.We strive to offer our guests a comfortable and well-appointed experience, and we are thrilled that you found our breakfast selection to your liking. Additionally, we are glad you appreciated the proximity to various restaurants in the area, offering diverse dining options.We truly value your feedback, and we hope to have the pleasure of welcoming you back on your next journey.With kind regards,Your team from the Radisson Blu Hotel Leipzig

10/10 Excellent

Elizabeth, Skokie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The views from my room were stunning -- the Gewandhaus and Opera. Breakfast was great too. I would certainly stay here again!
Stayed 1 night in May 2023
Response from EP on May 21, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Your Radisson Blu, Leipzig-Team

6/10 Okay

Oleh, Miami

Stayed 1 night in Apr 2023
Response from EP on May 30, 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Team vom Radisson Blu Leipzig

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Eric on Apr 29, 2023
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ihr Team vom Radisson Blu Leipzig

10/10 Excellent

Ullrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good location and walking distance to almost everything in center of city. Very clean and nice llay out of room and excellent breakfast buffete
Stayed 1 night in Mar 2023
Response from RBL on Apr 12, 2023
Dear guest,thank you very much for taking your time for a positive review.We hope you had a great time in Leipzig.We look forward to welcome you again, soon.With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Javier

Stayed 1 night in Mar 2023
Response from RBL on Mar 27, 2023
Dear guest,thank you very much for your very positive rating.We are glad that you were satisfied with our services and we hope you enjoyed your time in Leipzig.See you soon!With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 2 nights in Mar 2023
Response from RBL on Mar 27, 2023
Dear guest,thank you very much for your positive feedback!We are glad that you could enjoy your time in Leipzig and that you were satisfied with our services.We hope to see you again, soon.With kind regardsYour team from the Radisson BLU Hotel Leipzig

6/10 Okay

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great - no printer/scanner and powdered eggs.
Powder eggs and no printer in the business computer
Stayed 5 nights in Mar 2023
Response from RBL on Mar 21, 2023
Dear guest,thank you very much for taking your time for a short review.We are sorry, that you were not able to enjoy your stay with us.If you want to print something, you can send us an e-mail anytime. Our colleagues from the front office will print it for you.Even if your stay was not perfect, we hope you will give us a second chance to convince you of our services in the future.With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Demetri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, very modern, and sports a great breakfast buffet.
Stayed 3 nights in Jan 2023
Response from RBL on Feb 5, 2023
Dear guest,thank you very much for taking your time for giving us a feedback.We are happy, that you could enjoy your stay and that you were satisfied with our services.If you are coming to Leipzig in the future, we would be honored to welcome you again.See you soon!With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Mani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need to complete an enjoyable trip
Great hotel, clean and mega spacious room, lovely stuff and perfect location.
Stayed 2 nights in Jan 2023
Response from RBL on Jan 29, 2023
Dear guest,thank you very much for taking your time for a positive review.We are happy, that you could enjoy your stay in Leipzig and that you were satisfied with our services.We hope you had a lovely time and we are looking forward to welcome you again soon!With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Kelly, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very pleased with the property and location. Walking distance to downtown. Excellent choice.
Stayed 1 night in Oct 2022
Response from RBL on Oct 13, 2022
Dear guest,thank you very much for your very positive and delightful review.We are happy, that you had a nice stay and that you could enjoy our central location.We hope you were satisfied with our services, as well.See you next time!With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Finn

Stayed 1 night in Oct 2022
Response from RBL on Oct 13, 2022
Dear guest,thank you very much for delighting us with your very positive review.We are happy, that you could enjoy your stay and that you were satisfied with our services.We hope to welcome you again, soon.With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city center
Stayed 1 night in Aug 2022
Response from RBL on Aug 30, 2022
Dear guest,thank you very much for your very positive review.We are glad, that you could enjoy your time in Leipzig and we hope to welcome you back, soon.With kind regardsYour team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Mandy

Stayed 1 night in Jul 2022
Response from EP on Aug 3, 2022
Sehr geehrter Gast, herzlichen Dank für Ihren Aufenthalt und Ihr damit verbundenes Feedback. Wir bedauern es sehr, dass wir Sie nicht in allen Punkten überzeugen konnten, auch wenn wir stets versuchen den Erwartungen aller unserer Gäste gerecht zu werden. Wir hoffen Sie dennoch wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen vom Augustusplatz, Radisson BLU Hotel, Leipzig – Team

8/10 Good

Osamah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the Gewandhaus or Opera as well as the old town. Breakfast was great. Staff were courteous and attentive! A very relaxing stay.
Stayed 1 night in Jul 2022
Response from RBL on Jul 22, 2022
Dear guest, Thank your very much for your outstanding review. We are glad that you were satisfied with our services. Hopefully, we can welcome you back, soon. With kind regards Your team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was terrific! It was huge, with a wonderful leather reading chair and an elegant bathroom. Well-stocked expresso machine , high ceilings, and a comfortable bed completed the picture. My room was on the side away from the square and hence wonderfully quiet as well. The staff were extremely friendly and helpful. I'd definitely book this property again!
Stayed 3 nights in Jul 2022
Response from RBL on Jul 17, 2022
Dear guest, thank you very much for giving us an insight in your experiences made during your stay. We are very happy to see, that you could enjoy your time with us in Leipzig. We look forward to welcome you back soon. With kind regards Your team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Megha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Mar 2022
Response from RBL on Apr 2, 2022
Dear guest, thank you very much for staying with us and for thus very positive review. We are glad, that you could enjoy your time in Leipzig. Hopefully, we can welcome you again. With kind regards Your team from the Radisson BLU Hotel Leipzig

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from RBL on Dec 16, 2021
Sehr geehrter Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben, uns diese sehr gute Bewertung zu geben. Es freut uns, dass wir Sie rundum zufrieden stellen und Ihnen einen schönen Aufenthalt gestalten konnten. Wir hoffen, Sie bald wieder in Leipzig als Gastgeber willkommen zu heißen. Mit freundlichen Grüßen Ihr Team vom Radisson BLU Hotel, Leipzig Dear guest, thank you very much for sharing your very positive feedback with us. We are glad, that you enjoyed your stay and have nothing to complain about. Hopefully, we can welcome you again in the future. With kind regards Your team from the Radisson BLU Hotel, Leipzig

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from EP on Sep 19, 2021
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Eric Perduß Operations Manager

6/10 Okay

Patrick

Business traveler
Disliked: Cleanliness
Mediocre hotel
No change of towels on the 2nd day. Beds not very comfortable. Nothing special really
Stayed 2 nights in Jul 2021
Response from EP on Jul 30, 2021
Dear Patrick, even as we did not match your expectations, we would like to thank you even more for telling us your experiences. We are working day after day to achieve an improvement on our offer. Nevertheless we are hoping to welcome you once again at our hotel, to convince you more in those points. Kind regards Eric Perduß Operations Manager

8/10 Good

John, Knaresborough

Business traveler
Liked: Cleanliness, staff & service, amenities
Restaurant and bar were conspicuous by their absence: little attempt by the hotel to make guests want to spend money in it
Stayed 3 nights in Sep 2020
Response from Your Radisson Blu Hotel, Leipzig - Team on Oct 16, 2020
Dear John, Thank you for your stay and for taking the time to share your impressions with us. Unfortunately we are forced to close our restaurant and bar due to the current situation. We hope that we will be able to open them again for our guests soon. We would be very happy to welcome you again! With Kind regards!

10/10 Excellent

SAMUEL

Stayed 1 night in Sep 2020
Response from Ihr Radisson BLU Hotel, Leipzig - Team on Nov 11, 2020
Sehr geehrter Gast, herzlichen Dank für Ihren Aufenthalt und Ihre äußerst positive Bewertung! Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen vom Augustusplatz!

8/10 Good

Superlambanana, London

Business traveler
Liked: Cleanliness, staff & service
Perfect location. Great breakfast. The air conditioning in the room was not good you can not select a temperature for the room.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from EP on Aug 3, 2020
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Eric Perduss Operations Manager

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, very clean and all the staff spoke very good English nice size rooms very spacious and comfortable.
Stayed 2 nights in Mar 2020
Response from Eric Perduss on Mar 16, 2020
Dear guest, What better motivation is there for our daily work. We are pleased to see your great feedback and would like to welcome you again really soon in the Radisson Blu Hotel, Leipzig. Best regards Eric Perduss Front Office Mananger

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Leipzig hotel
Very clean with big spacious rooms Reception was a bit slow Breakfast very nice with a wide choose
Stayed 2 nights in Mar 2020
Response from Eric Perduss on Mar 16, 2020
Dear guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We thank you very much for your note and will try to seek the right actions. Best regards Eric Perduss Front Office Mananger

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Eric Perduss on Mar 16, 2020
Sehr geehrter Gast, wir freuen uns, dass Sie mit all unseren Leistungen zufrieden waren und unser Hotel mit der vollen Punktzahl bewertet haben. Wir würden uns freuen Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen Eric Perduss Front Office Manager

8/10 Good

June

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Eric Perduss on Mar 16, 2020
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Eric Perduss Front Office Mananger

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice room. Only thing missing was a Tea / Coffee maker in the room
Stayed 1 night in Mar 2020
Response from Eric Perduss on Mar 16, 2020
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Eric Perduss Front Office Mananger

8/10 Good

Hamed

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Just one night stay
The location is perfect and the hotel is sparkling clean but far beyond my expectations! No bellboy, no hairdryer, no slippers , no bath trobe and the room was too cool for me. Breakfast was completely ordinary and not too much choice available.
Stayed 1 night in Feb 2020
Response from Ulrich Schröder on Feb 11, 2020
Dear Hamed, Hello Hamed thank you for taking the time to give us feedback. We could have solved the temperature problem just as much as bringing slippers and a bathrobe to the room. The hair dryer is hidden in the closet and may not have been easy to find. But of course we would have been happy to help on request. Perhaps at your next stop in the city give us the opportunity to do it even better. best regards Ulrich Schröder Ass. Front office manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was especially impressive. Many choices.
Stayed 6 nights in Jan 2020
Response from Eric Perduss on Jan 23, 2020
Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay specially our breakfast and hope to see you again very soon. Kind regards Eric Perduss Front Office Mananger

8/10 Good

Ibtesam

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Location perfect, service good ,cleaning it wasn’t like I expected
Stayed 2 nights in Jan 2020
Response from Eric Perduss on Jan 23, 2020
Dear “Ibtesam“, We thank you very much for your stay with us and your feedback. We are happy about that mostly positive assessment. We really regret that the cleaning wasn´t like you expected. I informed the housekeeping departement about this issue. Kind regards Eric Perduss Front Office Mananger

6/10 Okay

James

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
Made accommodations for us to check in early, however room we got had no toilet door and no privacy.
Stayed 1 night in Dec 2019

10/10 Excellent

Nuala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely Hotel, friendly and helpful staff. fantastic location. My only comments for improvement would be to have tea/coffee making facilities in the room.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Radisson does not usually disappoint.
Perfect location, all the needed amenities, parking could be a problem since their price is really high. But can be found nearby.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that can speak multiple languages. The hotel dining area, lobby and room are stylish and clean.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Complaints not handled well
No drinking water in the room and no options of hot water. One has to always call for room service. Communication not so effective about refund policy
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. People is very nice. Make us feel comfortable.
Stayed 2 nights in Oct 2019

6/10 Okay

daniel

Liked: Cleanliness, property conditions & facilities, room comfort
NOT THE BEST SERVICE
We checked into the hotel and discovered that the room had an awkward bathroom with no door except for the toilet compartment. The glass shower did not offer any privacy and it was rather narrow. We requested for a room with private bath and was rejected because it would be an upgrade which seemed very unreasonable. Then we found CNN station on tv with no sound and again the technician came but could not make it work. The airconditioning was not working for the room was rather stuffy and the only solution was to leave the windows open which we heard all the traffic noise. Location was great and breakfast was also very nice. Outdoor parking was good but expensive as we were expecting an underground parking for the price for this newly built hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the center of town
This is a Nice modern hotel near the center of town. The room was comfortable. Bed was great. Night bathroom. Breakfast was good. The staff was helpful and professional.
Stayed 1 night in Sep 2019

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Wir sind Leipzigers
Good clean rooms. Ample breakfast choice. Great views over the platz. Very central, walkable to / from Hauptbanhof. No tea / coffee facilities in the room, no iron. Staff were fine but I could count the number of words they spoke on one hand. First hotel I wasn't asked if I enjoyed my stay - maybe they just assume they were perfect. Would recommend despite that, good experience overall.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room srvice staff not clean anything and the bellow smill bad..
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our first contact at check in was not a good experience. But it got better from there. We had some very nice experiences with staff members later in the day. I was very put off by the young man hosting breakfast. He was very rude.
Stayed 4 nights in Jul 2019