Ratings based on 531 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Toronto, ON

Posted Sep 9, 2017
The hotel double charged us and the breakfast was disgusting.
3 out of 5
by A verified traveler

Staff leave much to be desired.

Posted Aug 28, 2017
Waited at least 15 mins after arrival to see any front desk staff. Even then had to go searching for them. Buffet staff are rude. Hotel room was updated and clean, small space though. Hotel is good location if you are heading to the Zoo, just 10 min drive. Good proximity to a few restaurants.
4 out of 5
for Everyone
by A verified traveler from lucknow

Posted Aug 25, 2017
Very nice and clean. Had lots of clean towels at the pool. But need a big waiting area
5 out of 5
for Families
by A verified traveler from Ottawa, ON

Nice hotel with pool and hot tub, close to the zoo

Posted Aug 20, 2017
Pros: The pool and hot tub were a big hit with the kids.
Location: This hotel is very close to the Toronto Zoo. We also visited the CN Tower and Ripley's aquarium downtown and the distance was still reasonable.
I only have good things to say about our stay at the Best Western Plus in Toronto. My family had a great time and even though the hotel was under renovations it did not inconvenience us in any way.
3 out of 5
for Everyone
by A verified traveler from Hay River, NT

under construction

Posted Jul 30, 2017
Pros: convenient location.
Cons: larger breakfast seating area.
Location: Toronto zoo. Easy access to 401. Pan AM recreation center 10 minutes drive.
Will be fine when done. Keg just up street. Convenience store end of street. McDonald's 5 Minuit walk. Coin laundry available. Busy breakfast kitchen. Go early.
5 out of 5
for Everyone
by A verified traveler from Lynn, MA.

Awesome Stayed

Posted Jul 5, 2017
Pros: Everything, Price and things to do around it.
Cons: Gym is too small
Location: everything is close by, Rogers Centre is around 25 minutes drive, they have an awesome restaurant The Keg walking distance.
Very good experience on my stay at this Hotel! Nice room, Nice staff, very nice Breakfast and even tho they are under renovations the Hotel looks clean!! very good Job.
4 out of 5
for Everyone
by A verified traveler

Good price for quality.

Posted Jul 4, 2017
Great location. Quiet. Spacious room. Varied choices for breakfast.
5 out of 5
for Everyone
by A verified traveler from Brisbane

Nice hotel.

Posted Jul 1, 2017
Pros: Fantastic breakfast included. Great coffee 24/7
Cons: Nothing.
Location: Close to big shopping mall.
Great place to recover from jet lag. Staff were helpful. Nice big rooms.
4 out of 5
by Joon

Good stay.

Posted Jun 19, 2017 on Hotels
Good place to stay. We had family stay here and it was good stay for us.
5 out of 5
by Ashley

Great place!!

Posted May 26, 2017 on Hotels
Even with renovations the hotel was top notch! Great breakfast well stocked! Friendly staff and very clean rooms!!