Ratings based on 378 Verified Reviews

3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 14, 2018 by Hotel Management , Hotel Management
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
3 out of 5
by A verified traveler

Posted May 29, 2018
Comment from Hotel Management
May 29, 2018 by Hotel Management, Hotel Management
Thank you for evaluating your visit. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Posted May 27, 2018
Comment from Hotel Management
Jun 7, 2018 by Hotel Management, Hotel Management
Mersh, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
4 out of 5
by A verified traveler from Bear, DE

Posted May 14, 2018
Enjoyed my stay because of the pleasant staff. There was a particular African American lady (forgot her name) that was at the front desk when we checked in. She asked what we were doing in Maine after she saw our license was from Delaware. She quickly pulled out a map and made suggestion of places for us to visit with directions. When she saw us the next day, she asked how our half marathon. She was very friendly and helpful.
Comment from Hotel Management
May 14, 2018 by Hotel Management, Hotel Management
Abi, thank you for your nice review of Extended Stay America. We are glad to know our associates went out of their way to meet your expectations which made your stay more memorable. We will definitely pass your compliments to our Front Desk associate you mentioned. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted May 13, 2018
Did not go to the beach
Comment from Hotel Management
May 15, 2018 by Hotel Management, Hotel Management
Thanks for making Extended Stay America a part of your travel plans. We are glad your stay with us was satisfactory. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Convenient to Portland at a great price.

Posted Apr 29, 2018
Pros: Convenient location to Interstate 295, Maine Turnpike, close to the Maine Mall for shopping and restaurants, but still quiet.
Location: I-295, I-95, Maine Mall, beaches in Scarborough, Old Orchard, Saco nearby.
This was a great place to stay for a conference in Portland, ME. Much better priced than hotels in the city. I'm familiar with some of the budget priced Portland hotel/motels and would not consider due to issues of cleanliness, safety, and patrons. This hotel provided a great experience with a full kitchen although all I used for my short stay was the refrigerator. I will definitely stay there again. I did notice what appeared to be some dirt build-up in the corners of the hard surfaced floors as well as a ring of caulking in the bathroom which evidenced the installation of a new toilet with a differing footprint. However, my room was overall, clean and well maintained.
Comment from Hotel Management
Apr 30, 2018 by Hotel Management , Hotel Management
Bill, thank you for choosing to stay with us and taking the time to share your experience. We are glad to read you found us to be a good value and that our location was perfect for your needs. Thanks for allowing us to be of service, and We look forward to hosting you again soon. Sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, me

Affordable stay close to old port and the coast

Posted Apr 8, 2018
Everything was clean and perfect. We didnt even know there was a kitchenette, added bonus!!! Kinda strange smell in the halls, maybe a heavy cleaning product? Only bummer is no pool
Comment from Hotel Management
Apr 9, 2018 by Hotel Management, Hotel Management
It was a pleasure having you as our guest at Extended Stay America. We are thrilled to read you liked having a fully equipped kitchenette in your well-appointed room and that we were we were able to meet your expectations at an affordable price. Your business is appreciated, and we look forward to seeing you and your family again in the near future. Sincerely, Hotel Management
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 12, 2018 on Hotels
Comment from Hotel Management
Feb 13, 2018 by Hotel Management, Hotel Management
Amanda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
5 out of 5
by A verified traveler

Posted Jan 15, 2018 on Hotels
It was great. If they had a hot breakfast it would have been amazing!!!!
Comment from Hotel Management
Jan 17, 2018 by Hotel Management, Hotel Management
Justin, thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable time with us. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

No amenities just the basics and good service

Posted Nov 22, 2017
Pros: The friendly staff. They listened, answered questions, and had necessities at your door in 20 minutes.
Cons: The bathroom. The vent turns on with the light, meaning blows very cold, which is unpleasant in Maine's cold months. It's also very loud.
Location: Everything in Maine is close by so there's little to say here.
If the the beauty of your surroundings is important to you, if you like to be waited on hand and foot, if gourmet-level cooking is a requirement, STAY SOMEWHERE ELSE. However, Extended Stay offers a room or suite with a kitchen with a stove, a microwave, a fridge, all the necessities of cooking, and a sink to wash up in. If you require luxury bedding and daily maid service, this isn't for you. But if you want a comfortable bed and a staff that will eagerly find whatever you need then you're in the right place. We came to Extended Stay having suffered a death in the family. The kept us comfortable at reasonable charge and since our room had a kitchen, saved us a bundle on eating out.
Comment from Hotel Management
Nov 22, 2017 by Hotel Management, Hotel Management
DannyJane, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management