Ratings based on 599 Verified Reviews

4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice hotel

Posted Nov 10, 2017
Pros: Clean and comfortable
I always choose Fairfield hotels.All my family use this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to mall, restaurants, airport,

Posted Nov 6, 2017
Good hotel with friendly staff. Would recommend to friends.
1 out of 5
by A verified traveler

No King's Left

Posted Oct 21, 2017
Pros: Nothing
Cons: Stop overbooking.
Location: Close to Maine Mall and about 15 minutes from Portland.
Hotel was overbooked and no king size beds were left. Also, the bathroom was one of the smallest I have ever seen in a hotel.
3 out of 5
by A verified traveler from Talkeetna, Alaska

You don't always get what you pay for

Posted Oct 21, 2017
Checked in and all was fine. Nice clerk. Got to the room which I paid for a king size bed and it was 2 doubles. Went back to clerk saying I paid for a king and got the answer if you pay through a third party like Expedia, you aren't guaranteed the bed type you paid for. You have to book through their website or call the hotel to book and reserve your room. I've never had this happen before. Not happy.
3 out of 5
by A verified traveler

Hotels needs to be maintained . ElevCarpet moldy

Posted Sep 28, 2017
Overpriced for lack of maintainence. Carpets were old and moldy. Needs paint job.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Delicious cookies in lobby

Posted Sep 20, 2017
Pros: Staff went above & beyond to make sure I got my tour tickets printed.
Location: just min to downtown Boston
Staff helped me use their computer and helped me print my tickets to the tour I was taking the next day.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Service was very good

Posted Sep 8, 2017
Pros: Service, taxi service.
Cons: Bathroom was too small
Location: Shopping, dinner, close to I 95
Thank you. Great job . I will stay with you again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2017 on Hotels
5 out of 5
by Ann

Very good

Posted Aug 6, 2017 on Hotels
Was great! Staff very accommodating as I had booked two beds and room only had a king bed. Needed to change as we were 3 adults!!
2 out of 5
by Kitty

Over priced hotel

Posted Aug 4, 2017 on Hotels
Over priced and was given the room behind the kitchen. Very small bathroom