Standard Room, 2 Queen Beds | Pillowtop beds, desk, laptop workspace, blackout drapes
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Reviews of Super 8 by Wyndham Toronto East ON

2 out of 5
Super 8 by Wyndham Toronto East ON
3280 Kingston Rd, Toronto, ON

Reviews

6.0
Rating 10 - Excellent. 143 out of 976 reviews" "
Rating 8 - Good. 238 out of 976 reviews" "
Rating 6 - Okay. 207 out of 976 reviews" "
Rating 4 - Poor. 175 out of 976 reviews" "
Rating 2 - Terrible. 213 out of 976 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra-dee

Business traveler, Traveled with family
Disliked: Staff & service
I was not happy with the breakfast , there were not anything but bread, pancake , cereal,banana ( which was green and apples which one of them was bitten by a mouse. There was no one to clean the tables after others finish dining. There was a spider on my pillow and a little creature in my bed , like a bed bug.. just butter and jam for the bread. The worker did not sanitize her hand before touching the bre
Stayed 2 nights in Apr 2024
Response from Manager on Apr 14, 2024
Dear Guest,Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. we would hope that you would give us another chance to make your stay as best as it can be.

4/10 Poor

Philip

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was not the newest and the cleanest but to be fair it appears that other hotels in the same price range in the area are about the same
Stayed 2 nights in Apr 2024

4/10 Poor

Nadia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not very clean. The floor was sticky and the covers had holes them. We had a room that was right next to the road and we did not sleep well at all.
Stayed 1 night in Mar 2024

6/10 Okay

Ahmed, London

Business traveler
Disliked: Cleanliness, property conditions & facilities
There really isn’t anything special to highlight about this motel. The price is certainly way too high for what you’ll experience. I personally just wanted a clean room with a comfortable bed. I got the clean room but the bed has definitely seen better days. The mattress felt like what you get from a foldout couch. The pillows were very small and rigid; it felt like my head was on a bag of old tennis balls. The “free breakfast” is toast, jam, coffee, and make your own waffles. There is a basket with bananas and apples. I expected at least boiled or scrambled eggs in the mix but at least there was something to eat. I don’t know if these rates are normal for a rundown motel in Scarborough, but at $150 a night I expected a better bed and breakfast situation.
Stayed 1 night in Feb 2024

8/10 Good

Tamatha

Traveled with partner
Everything was fine.
Stayed 1 night in Feb 2024

8/10 Good

Glenn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room. Privacy is important, and you definitely have privacy.
Stayed 1 night in Jan 2024

4/10 Poor

JUSTIN

Disliked: Amenities
Tv doesn't work and pillows are small and outraged price for one night for the things that dont work
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Jan 2024

4/10 Poor

Ali

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Steve

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast just sugar stuff, bananas and apples. Kids living at the place scoffed most of them for their school lunches - - at least that's what it looked like to me. Room smelled essence of smoker. coating on the tub was peeling. Latch on the bathroom poorly repaired. Gungy outdoor stairs to get to the second floor room. Cancelled second night and got a refund. thanks God. Stayed at the Hilton Suites in Ajax with pool and hot tub and $20 less. Super 8 was way overpriced. Stay away.
Stayed 2 nights in Jan 2024

2/10 Terrible

suzanne

Stayed 3 nights in Jun 2023

4/10 Poor

sherisheridarlison

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the dirtest hotels I've ever stayed at. I really didn’t want to touch anything. Bedding was dirty with hair on the sheets. Bathroom wasn't very clean. I will admit the people that work here are very nice. I have to come back to the area next week and booked a different hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Omena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Liked: Amenities
This hotel is great the only thing I didn’t like is that food place are little bit away from the hotel but other than that my stay here was great
Stayed 3 nights in Nov 2023

8/10 Good

Iqbal

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

amir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was cold, Breakfast was terrible No cheese, No eggs, and coloury water instead of juice on the table. It was awful!
Stayed 1 night in Nov 2023

2/10 Terrible

Hui Jing

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is very disgusting. There are lots of small flies in the bathroom.
Stayed 1 night in Nov 2023

2/10 Terrible

Pj

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled of old cigarettes. There is no elevator. Quite a bit of loiterers. Homeless guy changed clothes in the front parking lot. So much to say about this place...not much goo.d

4/10 Poor

Timothy

Disliked: Staff & service
Terrible stay in Toronto
Tub first did not fill up for a soak then did! looked dirty washed first! Music next door in afternoon could not take a nap The price was ridiculous for end of October!! The hotel looked run down!
Stayed 1 night in Oct 2023

2/10 Terrible

jamil

Stayed 2 nights in Oct 2023

8/10 Good

Shaikh

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible treatment of disabled guest
They gave away my wheelchair accessible room even though it was written in the notes that I needed it. As a result I could not stay at the hotel and they essentially stranded me in Toronto with nowhere to stay.
Stayed 1 night in Oct 2023

4/10 Poor

George

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the price is low, there were issues. The bathtub had great water pressure, but the shower head stole all that pressure leaving the shower being disappointing. The Internet connectivity was terrible and telling a guy who does this for a living that rebooting the router would have resolve the problem was the wrong answer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Traveled with family
It’s ok. Convenient for what we needed
Stayed 1 night in Sep 2023

4/10 Poor

gustavo

Disliked: Cleanliness, property conditions & facilities
Place was dirty , bugs in the bed …
Stayed 3 nights in Sep 2023

4/10 Poor

Guang

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing I can say about my stay was the parking was free, and the free Wi-Fi was solid. Other than these, I cannot recommend this place to anyone. I encountered several issues during my stay at the hotel: The bed sheets and pillow covers had noticeable yellow stains. The office chair armrest contained debris and gunk. It was disgusting. My room was situated directly next to the main stairway door, resulting in audible disturbances every time someone entered or exited. This placement also compromised the privacy of my phone conversations within the room. The room had a damp atmosphere, and upon first use, the heater emitted an strong and unpleasant odor. There were no conveniently located sockets near the bed. The only available ones were high up, built into the sconces, and required a two-way switch to operate. On my last day, I had a concerning experience around 10 am. I was awakened by loud pounding noises, but due to the poor sound insulation, I couldn't determine if the noise originated from within or outside my room. Upon waking, I discovered that the backplate of my door chain was bent at a 90-degree angle and the chain was unhooked. Fortunately, I didn't observe anything missing from my room, but the experience was quite unsettling. Given the above issues, I cannot recommend this establishment.
Stayed 3 nights in Sep 2023

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad if no kids and dont plan going out after dark.
Stayed 1 night in Sep 2023

2/10 Terrible

Ayden

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Linda, Summerstown

Traveled with family and small children
Breackfast was not a breakfast. It was not even a decent continental.
Stayed 1 night in Sep 2023

6/10 Okay

Jo

Traveled with family
Liked: Staff & service
Average
Stayed 1 night in Sep 2023

2/10 Terrible

justin

Stayed 1 night in Sep 2023

6/10 Okay

Samar

Traveled with family
Liked: Staff & service, amenities
The location was good but there were no elevators thus carrying heavy suitcases was a nightmare. Breakfast was very average too.
Stayed 3 nights in Sep 2023

10/10 Excellent

Popy

Stayed 1 night in Sep 2023

6/10 Okay

Cyndy

Traveled with family
Liked: Staff & service
Angel the receptionist is really kind and welcoming.
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Dear Guest, Glad to hear your stay with us was great! Customer service is one of our top priorities.Thank you for taking the time to write about your stay!We hope to see you soon.

8/10 Good

Avo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Doreen

Stayed 1 night in Aug 2023

8/10 Good

Devon

Traveled with family
Liked: Staff & service, amenities
Service was good. Place was pretty much what you expect.
Stayed 1 night in Aug 2023
Response from Manager on Aug 22, 2023
Hi Dear Guest, Glad to hear your stay with us was great! Customer service is one of our top priorities.Thank you for taking the time to write about your stay!We hope to see you soon.

6/10 Okay

Saret

Business traveler
The room smell like smoke even though it was a non smoking room. Left a pair of shoes in the room returned to the hotel the same day to find them but the room had new guess. Was unable to retrieve my shoes.
Stayed 1 night in Aug 2023
Response from Manager on Aug 18, 2023
Dear Guest,Thanks for your comments and your feedback is very important for us. I would like to suggest you should bring this matter to duty manager so he can satisfy you while you were in the Hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation.

6/10 Okay

Riya

Stayed 1 night in Aug 2023

6/10 Okay

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service
Breakfast was very weak, there was cereal but no milk, items were all running low or empty. The parking lot was very dark and the door going from my room to outside didn’t look very secure at all, I would have felt much more comfortable with a chain at the top of the door. I could hear the entire conversation from the room next door. The staff was very friendly, check in was quick and easy. The rooms were surprisingly modern and clean.
Stayed 1 night in Aug 2023

4/10 Poor

Bridget

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Techi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is quiet, clean and those who serve you are polite.
Stayed 1 night in Jul 2023
Response from Manager on Aug 4, 2023
Dear Guest, Glad to hear your stay with us was great! Customer service is one of our top priorities.Thank you for taking the time to write about your stay!We hope to see you soon.

2/10 Terrible

Eddy

Disliked: Staff & service
.
Stayed 1 night in Jul 2023

8/10 Good

Ebele

Liked: Cleanliness, staff & service
It was a short stay so it was not really bad
Stayed 1 night in Jul 2023
Response from Manager on Aug 1, 2023
Dear Guest, Glad to hear your stay with us was good! Customer service is one of our top priorities.Thank you for taking the time to write about your stay!We hope to see you soon.

6/10 Okay

Josiedel

Stayed 1 night in Jul 2023

8/10 Good

arnold

Liked: Cleanliness, staff & service, property conditions & facilities
close to the falls etc.
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Dear Guest,Im so glad to hear that your experience here was so enjoyable. we strive for a level of professionalism in a sociable manner that allows our guest to feel a sense of home, quality, and relaxation. thank you so much for staying with us and we will look forward to seeing you again soon.