Ratings based on 1,147 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from MI
Close to everythingPosted Aug 17, 2017
Great location, nice hotel. Nice walking trail around the grounds
for Everyoneby A verified traveler from indiana
Nice placePosted Aug 2, 2017
Beds a little small and not super comfy. Nice pool. Clean. Great for family trip.
for Everyoneby A verified traveler from Winnipeg
Reliable chain with good amenitiesPosted Aug 2, 2017
Location: Wood field Mall, Costco,
This place is in a great location , close to malls, restaurants even walking areas and a small lake.
for Everyoneby A verified traveler
Clean and comfortable.Posted Jul 29, 2017
Nice property, clean and comfortable rooms. Service was excellent. Breakfast was average.
for Everyoneby A verified traveler from cedar rapids
Great location! Downtown Schaumburg offers a lot!Posted Jul 24, 2017
Great ice cream and pizza downtown! Nice location to the zoo and downtown.
for Everyoneby A verified traveler from Des Moines
Nice hotelPosted Jul 22, 2017
Hotel was very clean. Breakfast items were also plenty & good.
by A verified traveler from MN
bed bug infestationPosted Jul 18, 2017
I woke up with over 51 bites on my back and sides. I even killed a bed bug on my pillow. My husband and I went down to the front desk and we were informed by the desk receptionist that the hotel had a bed bug outbreak. We were moved to a different room. That night I washed all our clothes in hot water and dried them on hot. The next day the supervisor said he couldn't refund us our money since we had paid cash. We had to speak to the supervisor above him, who wouldn't be in for two days. We called in two days and they denied having an out break and gave us the runaround. We have photographs of the bites, a bedbug in a plastic bag and the doctor said it looked like bedbug bites to her. I called the corporate office and they stated that the hotel was to call us within 72 hours and it has been two weeks. The only person that apologized for our experience was the lady from the corporate office. Not very good customer service. If you stay here bring a can of Raid and spray the room first. It ruined our trip.
for Everyoneby A verified traveler from Tennessee
Easy access to everything excellent staffPosted Jul 8, 2017
Location: Great shopping and restaurants
Room was very comfortable, great breakfast set up, easy access to shopping, staff couldn't be nicer
for Everyoneby A verified traveler from Iowa City, IA
Good placePosted Jul 8, 2017
We've stayed here before and it ticks all our boxes- free breakfast, pool, parking, good location, and great price. It is getting a bit dated though but there have been some good updates.
by A verified traveler
Posted Jul 4, 2017
Rooms not clean with outdated furniture. Breakfast has very little variety