Ratings based on 134 Verified Reviews

3.4 out of 5
57% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Beloit, WI

Posted Oct 9, 2017
Very nice hotel, especially for the price. Having a kitchen in the room was a selling point for me. The rooms are clean, open, spacious and well maintained.
Comment from Hotel Management
Oct 10, 2017 by Hotel Management, Hotel Management
Thanks for choosing Extended Stay America and for sharing your experience with fellow travelers. We're delighted that you liked our spacious and well-appointed suites. We think having the extra space makes a stay with us feel more like home. Thank you again for taking the time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
3 out of 5
by A verified traveler from O'Hare

Posted Sep 20, 2017
Only nice things about his hotel was the location and the price. Was decent for a minimal time stay. Breakfast was cereal bars and coffee. Took staff 10 minutes to come out of break room with a late night, close to midnight, check in.
Comment from Hotel Management
Sep 20, 2017 by General Manager, Hotel Management
Thank you for being our guest. We are happy to know you liked our location and had a good time here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager
2 out of 5
by A verified traveler

Posted Sep 18, 2017
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Comment from Hotel Management
Sep 20, 2017 by General Manager , Hotel Management
We appreciate you evaluating your stay, and we are sorry you were unhappy. We hope you will choose us again as we would welcome the opportunity to regain your trust. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice Hotel

Posted Sep 18, 2017
Good decent hotel. Love the idea of the kitchen with big refrigerator, microwave, and stove top. Good price room. Only complain would be finding hairs on some of our bathroom towels. But other than that room was pretty clean. Would stay again.
Comment from Hotel Management
Sep 19, 2017 by General Manager, Hotel Management
Thank you for being our guest at Extended Stay America and for your review. We are pleased to know you were impressed not only with your room along with its amenities but also with the value we offer. Your feedback is of utmost value to us as it will help us to improve. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very welcomed

Posted Aug 30, 2017
This was one of the best experiences I've ever had at a hotel it was clean and if I needed to go shopping it was convenient.
Comment from Hotel Management
Aug 31, 2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping nearby. Thanks again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager
4 out of 5
by Rose

Very good for the price

Posted Aug 12, 2017 on Hotels
The internet was good. The room was clean. I expected a few dishes in the room. There were none. There really wasn't any breakfast.
Comment from Hotel Management
Aug 14, 2017 by Manager, Hotel Management
Rose, thank you for selecting Extended Stay America - Chicago - Rolling Meadows. It’s a pleasure knowing you loved our affordable rates and the cleanliness of your room. Please note to ensure cleanliness of kitchenware and as per our brand standards, these items are available at the front desk rather than leaving them in the room, and our team gladly delivers them upon request. I will also make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. We hope to see you again soon. Sincerely, General Manager
3 out of 5
by GOSPODIN

Posted Aug 11, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017 by Manager, Hotel Management
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager
4 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017 by Manager, Hotel Management
Thanks for choosing us. We appreciate you taking the time to share your nice rating of your stay at Extended Stay America - Chicago - Rolling Meadows. We hope to see you again in the future. Sincerely, General Manager
4 out of 5
by Khalid

Posted Aug 3, 2017 on Hotels
Comment from Hotel Management
Aug 5, 2017 by Manager, Hotel Management
Khalid, thank you for being our guest at Extended Stay America - Chicago - Rolling Meadows. We are glad that your visit with us was a good one. Thanks for the generous rating, and we hope to welcome you back soon. Sincerely, General Manager
4 out of 5
by A verified traveler

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017 by Manager, Hotel Management
Thank you for sharing your kind rating of Extended Stay America - Chicago - Rolling Meadows with fellow travelers online. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager