Ratings based on 198 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Steve

Excellent service, very nice property

Posted Jun 11, 2017 on Hotels
The hotel was very convenient for our purposes. We were there for the horse races at Arlington International race track in Arlington Heights. The staff at the hotel was very friendly and accommodating.Breakfast was very good and there are several restaurants close by for dinner. Will stay here again. Right next to IKEA also.
Comment from Hotel Management
Jun 14, 2017
Steve, Thank you for taking the time to review your recent stay. We're so happy to know it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Schaumburg area again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Great hotel, wonderful staff!

Posted Apr 30, 2017
Pros: Breakfast was wonderful
Location: very close to our event, which was great
Our time at this Residence Inn was great. The pool was super clean, the front desk personnel excellent, and the breakfast really good, too.
Comment from Hotel Management
May 1, 2017 by General Manager, Hotel Management
Paul, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Schaumburg area.
5 out of 5
by Shonda

Posted Apr 25, 2017 on Hotels
Comment from Hotel Management
Apr 27, 2017
Shonda, Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
5 out of 5
by Katlyn

Amazing value and very clean

Posted Apr 17, 2017 on Hotels
Great place with easy access to lego land and not too far from Chicago.
Comment from Hotel Management
Apr 19, 2017
Katlyn, We are happy to hear you enjoyed our location! We'd love to welcome you back again.
5 out of 5
by Zhen E

Excellent location for shopping

Posted Mar 8, 2017 on Hotels
A wonderful spacious room . Comfortable bed and nice sitting area and kitchen. Breakfast was good
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Zhen, Thank you for taking the time to share your recent experience with us! We are pleased to hear the positive feedback regarding your five star trip to the Residence Inn by Marriott Chicago Schaumburg/Woodfield Mall. We hope to welcome you back again on your next trip!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Maine

Close to shopping and restaurants

Posted Feb 26, 2017 on Orbitz
Pros: Meet and greets, staff very friendly and accomadating and was able to meet other guests.
Location: Near shopping and restaurants which was very handy after work and on week ends.
There for work, staff very friendly, hotel clean and comfy.
5 out of 5
by Lisa

Posted Feb 19, 2017 on Hotels
The staff were incredibly friendly! Spent the night for shopping in the area and were very impressed with the Residence Inn.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Lisa, Thank you for taking the time to share your experience with regard to your recent stay. We are delighted that you enjoyed our friendly staff. Please come back and visit us again soon!
5 out of 5
by A verified traveler

Nice

Posted Feb 17, 2017 on Hotels
Want to stay again
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We look forward to welcoming you back again on your next trip!
5 out of 5
by JL from Wisconsin

Perfect over night stay for shopping

Posted Feb 11, 2017 on Hotels
picked this hotel because of price and was not disapointed! Front desk staff Carie was friendly and helpful upon arrival. close to IKEA, Woodfield Mall and many restaurants. Free included breakfast was delicious and many options! Room was great with kitchen and table, big couch and desk. Only problem we had was room temp. Couldnt get room cooled enough for our liking. Next time will bring a fan. Hotel was modern and updated and quiet. Will visit again for sure!
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
JL, We extend our deepest appreciation for choosing our hotel during your recent visit. We're so glad we were able to provide you with a great experience. We take pride in being the best quality hotel at a reasonable price that our customers love. Our deepest thanks for taking the time to share your comments and the five star rating. I'll be sure to pass along your kind words to our staff. Please come see us again soon!
5 out of 5
by Jasmine

Posted Jan 17, 2017 on Hotels
I truly enjoyed my stay. I was greated by a young women who was polite and welcoming the moment we walked in.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Jasmine, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again!