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Get an overview of this hotelFamily-friendly Altenberg hotel in Schellerhau with 2 restaurants


This family-friendly Altenberg hotel is located in the mountains, within 3 mi (5 km) of Botanischer Garten Schellerhau and Altenberg Bobsleigh. Altenberg Mining Museum and Gottfried Silbermann Museum are also within 12 mi (20 km).

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and ski-in/ski-out access. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, an outdoor pool, and a 24-hour health club are onsite.

Room Amenities

All 222 rooms offer free WiFi, room service, and LCD TVs with satellite channels. Hair dryers and showers are also available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Best Western Ahorn Hotel Stephanshöhe features ski-in/ski-out access and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1561 square feet (145 square meters) include a conference center. This family-friendly hotel also offers an outdoor pool, a seasonal outdoor pool, and a 24-hour health club. Onsite parking is available (surcharge).

Best Western Ahorn Hotel Stephanshöhe has designated areas for smoking.

  • Free WiFi 
  • 24-hour front desk 
  • Supervised childcare/activities (free) 
  • Total number of rooms - 222 
  • Spa treatment room(s) 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Free breakfast 
  • Elevator/lift 
  • 24-hour health club 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Shopping on site 
  • Arcade/game room 
  • Luggage storage 
  • Snack bar/deli 
  • Number of floors - 4 
  • Meeting rooms 3 
  • Multilingual staff 
  • Garden 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Conference center 
  • Number of restaurants - 2 
  • Conference space size (feet) - 1561 
  • Sauna 
  • Ski-in/ski-out access 
  • Spa services on site 
  • Indoor pool 
  • Outdoor pool 
  • Fireplace in lobby 
  • Designated smoking areas 
  • Billiards or pool table 
  • Conference space size (meters) - 145 
  • Ski storage 
  • Number of buildings/towers - 1 
  • Outdoor seasonal pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Free WiFi 
  • Hypo-allergenic bedding available 
  • Blackout drapes/curtains 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Hair dryer 
  • Room service (limited hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Best Western Ahorn Hotel Stephanshöhe has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Ski lessons available nearby 
  • Aerobics on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Miniature golf on site 
  • Hiking/biking trails on site 
  • Ice skating on site 
  • Mountain biking on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Cross-country skiing on site 
  • Snowshoeing on site 
  • Volleyball on site 
  • Sledding nearby 
  • Beach volleyball on site 

Spa Services

AHORN Well has massage/treatment rooms. Services include hot stone massages, massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Facial treatments 
  • Body treatments 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.50 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 6 per day
  • Pet fee: EUR 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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