Iron/ironing board, free WiFi, bed sheets, alarm clocks
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Reviews of HomeTown Inn & Suites

2.5 out of 5
HomeTown Inn & Suites
1139 W Us Highway 30, Schererville, IN

Reviews

6.0
Rating 10 - Excellent. 27 out of 155 reviews" "
Rating 8 - Good. 32 out of 155 reviews" "
Rating 6 - Okay. 32 out of 155 reviews" "
Rating 4 - Poor. 35 out of 155 reviews" "
Rating 2 - Terrible. 29 out of 155 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024

2/10 Terrible

Ashwini

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor condition
Stayed 1 night in Apr 2024

2/10 Terrible

Stephen J

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping In Your Car is a Better Option
If you like dirty, dated and dismal this is the place for you. From check in to check out this hotel was a real shop of horrors. Unless these are your type of things: Plumbing issues, dirty towels, antiquated and dirty room, no USB ports and no coffee anywhere I would steer clear of this place
Stayed 1 night in Dec 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice Hotel, clean and quiet.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
It was dirty, towels, bed sheets, everything was dirty and it smelled like smoke even though it said non smoking
Stayed 3 nights in Oct 2023

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety latch on door to room broken/unusable; elevator on opposite end of building rather than in central area; trash cans in room with "Holiday Inn Express" logo; check-in not in lobby; extremely noisy.
Stayed 2 nights in Oct 2023

8/10 Good

william

Liked: Cleanliness, amenities, property conditions & facilities
Although I knew that there was no breakfast buffet available, I was disappointed that there was no coffee on hand either in the lobby or in room.
Stayed 2 nights in Sep 2023

4/10 Poor

William

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in good easy to find location, close to everything but no towels had to call for towels (they need to get more towels and change out the towels) they also do not service rooms unless you call. We stayed 4 nights and even had to call to refill toilet paper! They also do not service bathroom in hallway. The guy who checked us in was really nice the cleaning lady was not
Stayed 4 nights in Aug 2023

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Missing clothes hangers and desk chair. Not enough towels. Feeling that manager questioned our requests.
Stayed 5 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

2/10 Terrible

Marjorie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the smell of smoke in the halls, room was dusty, musty, crusty, and filthy with old mattress sheets and comforter, bath towels stained and moldy, carpet was dusty not vacuumed, there was a slight smell of urine and smoke in a non smoking room. This place should have been cheaper for quality of the room and service. We will never stay here again if in the area.
Stayed 2 nights in Apr 2023

4/10 Poor

Marianne

Disliked: Staff & service
Run from this one
Disappointed heat didn't work, tv reception was in and out, gave hand towels for bathing, shower was like using the sink and last but not least cleaning staff knocked four times regarding check out starting at 10 am
Stayed 2 nights in Apr 2023

4/10 Poor

Dessie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible rooms NOT CLEAN!!!
First, I purchased to rooms. The room I stayed in the pictures shows it all!!! If you can keep up maintenance, laundry and cleaners close the hotel until you can do better!!! The bathroom was terrible horrible toilet seat old, toilet was not clean booboo strains etc, hair on tub. The linen had burn marks from smoking, mattress pad was torn up, blanket was torn, etc. fridge was not clean! The smell of the room!! This was the worst ever!! Don’t do it honestly!
Burn holes in blanket 😮
Suppose to be a Mattress pad. Torn up doesn’t fix the mattress
Torn blanket
Just disgusting dirty under the toilet
Stayed 2 nights in Apr 2023

4/10 Poor

Mark A.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
horrible. had to request bath towels and soaps after room service had finished. shower curtain all moldy along bottom of curtain. had to request an clean curtain. never will stay there again.
Stayed 3 nights in Apr 2023

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel. I was afraid to sleep there. So filthy all over. Save your money!
Stayed 1 night in Mar 2023

8/10 Good

Ted

Traveled with family
Liked: Staff & service, property conditions & facilities
The cost was very reasonable , We just wanted a place to stay overnight . We were pleased with the service. We were not looking for expensive amenities. The staff was very helpful.
Stayed 1 night in Mar 2023

2/10 Terrible

Gary

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a nonsmoking property, however, the first thing I smelled walking down the hall was very strong marijuana smoke and in the room, there were cigarette burns on the bed covers and stains on the sheets. I immediately requested a refund and left the premises.
Stayed 1 night in Feb 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

John

Traveled with family
Disliked: Property conditions & facilities
Hotel in bad condition. Dirty. Room 2 towel maximum. No washing soap. 4 ketchup type packets to wash your hair. No shower soaps or hand soap!!! What!!! In this day and age what is up!!! No coffee. No coffee machine even in hallway or pop . Snack machine had 2 items in the whole machine. If we weren’t dead tired never would have stayed!!! Yuck!! Refund appreciated
Stayed 1 night in Dec 2022

8/10 Good

Jose

Stayed 1 night in Oct 2022

4/10 Poor

Nick

Stayed 2 nights in Oct 2022

2/10 Terrible

SERGIO

Disliked: Cleanliness
Never went!! Need my money back
Stayed 1 night in Sep 2022

6/10 Okay

Roberto

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Jeiser

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Nice place to relax
Stayed 2 nights in Sep 2022

2/10 Terrible

gerald

Traveled with family
Disliked: Staff & service, property conditions & facilities
It smelled like a ashtray, hallways smelled like SMOKE, no soap for a shower, skimmpy on the towels
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Run, don't walk away.
Zero coffee in the building. Closest pot is across FOUR lanes of flying cars and trucks at the Amoco. We ended up buying a $10 Mr. Coffee at Walmart rather than risk our lives. They blame Covid, which I explained was two and a half years ago. Didn't matter. One wash cloth in the room and it looked like someone washed their car with it. Filthy behind the TV. Filthy bathroom floor. Towels folded like the last guest used and folded them. Book anything else.
The only path to coffee.
Stayed 4 nights in Aug 2022

2/10 Terrible

Dejaughn

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
not good at all -2 stars it was a horrible experience
Stayed 1 night in Aug 2022

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities
after reading all the bad reviews i was surprised how clean the rooms were, the only thing i think they should change the shower curtain, place was quiet,but i would stay here next time i'm in the area and was expensive.
Stayed 1 night in Jul 2022

6/10 Okay

Carolyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hi, I think the rooms could be a bit cleaner. In addition, the towels had stains on them.
Stayed 1 night in Jul 2022

6/10 Okay

Marc

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My non-smoking room had a blanket with 6 or so cigarette burns.
Stayed 1 night in Jul 2022

2/10 Terrible

Samantha

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the 100 it cost.
My friend staying with me works in the hospitality industry. She can overlook a lot of things that others would make complaints. But the moldy shower curtain, the broken lamp, it seemed as if when the card holder with a gay just deal with it pride shirt came in to pay the desk attendant changed the room to this. I'm curious to what the other room she assigned us looks like and if the fact of two women, one wearing a pride shirt is the reason our room was changed.
Stayed 1 night in Jun 2022

6/10 Okay

Judy

Traveled with partner
Disliked: Cleanliness
Sheets were very worn/stained. Holes and bed was made very poorly, bottom sheet was so low that the shredded mattress cover was exposed. Blanket under bedspread had many cigarette burn holes, even though we had a non smoking room. Carpet had stains and didn’t appear to have much effort to clean it?
Stayed 1 night in Jun 2022

4/10 Poor

LaTosha

Stayed 2 nights in May 2022

8/10 Good

Vern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i did not like about the hotel was they were only giving one key out when there are two people in the room.
Stayed 1 night in May 2022

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
The place would have been nice 10 years ago, but the owners are not maintaining it properly. The bed covering was torn, looked dirty. The room had broken lights and holes in the wall. The shower curtain was moldy and dirty. The place smell of cigarettes and needed to be aired out. We have stayed in many hotels through the years. This place was one of the worse we have stayed in. We won't be back.
Stayed 2 nights in May 2022

4/10 Poor

Rosemarie

Disliked: Cleanliness
Checking in was awful. Had to find someone first then they wanted more information than I ever had to give anywhere else.... The room was ok but needed the floor to be vacuumed.
Stayed 1 night in Apr 2022

6/10 Okay

George

Disliked: Amenities
Just average; no frills. Cold, uninviting check-in, minimal employee engagement.
Stayed 1 night in Dec 2021
Response from HomeTown Inn & Suites Schererville, IN on Dec 21, 2021
Thank you for being our guest, George. We hope to have the pleasure of welcoming you back again!

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2021

6/10 Okay

Howard O

Liked: Staff & service, property conditions & facilities
All the rooms are smoking rooms. If you smoke this motel is fine. If you don't smoke I can't recommend.
Stayed 1 night in Sep 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 5, 2021
Thank you for your feedback, Howard. We hope to have the pleasure of welcoming you back again.

2/10 Terrible

Garry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful Place
Do not stay here or at least look at the room before paying.
Stayed 1 night in Sep 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 6, 2021
We're sorry you were unhappy. We are working with our staff to make improvements and we hope to have another opportunity to serve you better in the future.

8/10 Good

Ritha

Stayed 1 night in Sep 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 6, 2021
Thank you very much for your valued business, Ritha! We all look forward to welcoming you back.

10/10 Excellent

Ritha

Stayed 1 night in Aug 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 6, 2021
What fantastic feedback, Ritha- we are so happy you enjoyed your visit. We look forward to having you by again - please give us a follow on Facebook/Instagram!

8/10 Good

Raelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 6, 2021
Thank you for taking the time to recommend our hotel to future travelers!

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was in a decent area very close to where we were going so that’s why I chose it. For the price it was pretty much what you’d expect. The shower looked dirty and the toilet seat didn’t sit right. The tv remote didn’t change channels and the refrigerator froze every thing we put in it. Microwave had no plate. Don’t expect this to be a great stay. Fine if you only need it for sleeping.
Stayed 2 nights in Aug 2021
Response from HomeTown Inn & Suites Schererville, IN on Oct 6, 2021
We appreciate you sharing your experience and it is our hope that you will give us another chance to show you a better outcome.

8/10 Good

Candy

Liked: Cleanliness, property conditions & facilities, room comfort
It served our needs for the night
Stayed 1 night in Aug 2021

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Deal in Town!
I stayed 2 nights, the family staff was courteous and efficient. The room was clean and spacious. And it was the only place in Schererville under $100 a night. You can walk down the street to the Comfort Inn for their continental breakfast or there is a White Castle on the corner. The maid was super nice too. A little smell of smoke(NOT IN THE ROOM AT ALL), but hey, you are in the Midwest, what do you expect?
Stayed 2 nights in Jul 2021