Ratings based on 724 Verified Reviews

4.2 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel for short stay

Posted Nov 23, 2017
Overnight stay for flight connection. Clean, nice and efficient staff. Bed would be uncomfortable for longer stay for seniors. Easy shuttle connection.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Close to Schiphol, Airport Shuttle

Posted Nov 15, 2017
This is a nice property. I chose it because of its location for a flight out of Schiphol and it had good ratings--which it lived up to. The room was comfortable, clean and nicely decorated. The lobby is very welcoming with areas for working or relaxing. Breakfast was a wide offering and very good--also a welcoming atmosphere. There was a free hotel shuttle to and from the airport--a large bus that serves a few hotels--with assistance with heavy luggage which is very welcome after a flight. I'd definitely stay here again.
Comment from Hotel Management
Nov 16, 2017 by general manager, Hotel Management
Dear Carol, Thank you for sharing your feedback with us. We look forward to welcome you back. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
It was good, too bad it doesn´t have room service. The staff was great. The hotel is good for a short layover at the airport.
Comment from Hotel Management
Nov 8, 2017 by general manager, Hotel Management
Dear Sir/Madam, Thank you so much for sharing your feedback with us. We look forward to welcome you back. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC, Canada

Good hotel for a layover in Amsterdam

Posted Nov 3, 2017
Pros: Nice, clean and modern. Loved the washroom. Liked the coffee service in the room. Good variety for complimentary breakfast.
Cons: Could not adjust room temperature following instructions. No closet space, just a few hangers for coats, etc.
Location: Lots of office buildings, not much else.
Hotel provided courtesy shuttle bus about 15 minutes away from Schipol Amsterdam airport. Not much else around other than office buildings. Good for layover but can't see staying here if exploring Amsterdam. Complimentary shuttle to the airport every 40 minutes between 5 am and midnight. From there is about 20 minutes train ride to Amsterdam - Euro $9.40 roundtrip on the train if same day.
Comment from Hotel Management
Nov 5, 2017 by general manager, Hotel Management
Dear Gene, Thank you very much for all your kind feedback regarding your stay with us. We have also taken note of your points of improvement. We look forward to welcome you back. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Very conveniently located close to airport & train

Posted Oct 31, 2017
Pros: Close to airport & train Non smoking room Very clean & well appointed
Location: The shuttle was great to get us to the airport for an early flight...& to acccess the train to get into central Amsterdam
Very pleased with our facilities at the Holiday Inn Express, The free shuttle was a god send...no worries about getting lost and so economical. The staff was amazing, very helpful & friendly. One comment though...since we arrived later close to 10:00pm ...no food was available dince the kitchen was closed ....if we had known we would have grabbed a bite at the airport before going to our hotel... The staff did offer us fruits ( apples & oranges) more nutritious than the snacks in the vending machine. The breakfast ( included ) was good..great choice of breads, croissants, pastries, cereals & yogurts / cheeses & cold meats & a .good selection of coffees& teas. All in all a very good experience..would definitely go back again when visiting Amsterdam.
Comment from Hotel Management
Nov 1, 2017 by General manager, Hotel Management
Dear Louise, Thank you very much for all your kind words regarding your stay with us. Your feedback will be shared with the team so they are aware of your satisfaction. We look forward to welcome you back. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
5 out of 5
Recommended
for Everyone
by A verified traveler from washington, USA

Perfect for our needs

Posted Oct 29, 2017
Arrived about 10 am and room was ready for check in. Room was quiet and dark for daytime sleeping. Dinner in on site restaurant a treat and breakfast with great variety more than expected. Shuttle transportation to and from the airport completed the perfect layover.
Comment from Hotel Management
Oct 29, 2017 by General manager, Hotel Management
Dear Sir/Madam, Thank you so much for all your kind feedback regarding your stay with us. Reading your feedback it seems like you experienced a satisfying stay. Great to read that you enjoyed the services and facilities of the hotel so much. We look forward to welcome you back. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
5 out of 5
Recommended
for Everyone
by A verified traveler from California

near the airport

Posted Oct 22, 2017
Pros: free breakfast buffet was excellent,room was nice,quite place. free shuttle to the airport.
Location: near the airport ,easy to connect to the city by train.
stayed for 2 days in this nice hotel ,although it is far from the city it was easy to get ,the hotel has a free shuttle to the airport and we took the train from the airport to the city. very convenient.
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Sir/Madam, Thank you so much for your valuable feedback. We hope to welcome you back soon. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
4 out of 5
Recommended
for Everyone
by A verified traveler from Cologne

Airport Hotel

Posted Oct 21, 2017
Very nice stay for one night before a flight. Very clean, nice staff and good breakfast. Only the shuttle could run a bit more often
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Klaas, Thank you so much for your valuable feedback. We have taken note of your point of improvement regarding the shuttle service. We hope you give us another chance by visiting us again. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Schipol airport night

Posted Oct 14, 2017
The Holiday Inn express was clean, modern, comfortable, quiet, efficient, friendly. The shower was full pace and hot; the breakfast was ample and good; the shuttle new and punctual. I travel frequently on business, and recommend this hotel.
Comment from Hotel Management
Oct 18, 2017 by Team HIEX, Hotel Management
Dear Jeff, Thank you so much for sharing your feedback regarding your stay with us. Thank you for all your compliments. We hope to welcome you back soon. With warm regards, Team Holiday Inn Express Amsterdam-Schiphol
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
The only trouble we experienced was the shuttle from the airport. Our Expedia document did not tell us that Holiday Inn shared a shuttle with Crowne Plaza and so we missed the shuttle.. But the holel staff was very accommodating and reimbursed or taxi. Otherwise, everything was great and clean and friendly and there was a nice breakfast, too.