Ratings based on 980 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Schiphol Airport

Posted Sep 18, 2017
Pros: the convenient location to the airport and the comfort of the room with a nespresso coffee maker and tea kettle
Cons: the lighting in the room was not very good. I couldn't turn off the foyer light without turning all the lights off.
Location: the hotel is located near the airport in an industrial park area and there wasn't anything nearby other than the green landscaping between buildings
I just needed an overnight stay near the airport because I was in transit. This hotel met my needs very well for just that short stay. It was very easy to get to the hotel from the airport and the staff were friendly at check in. I was upgraded to a suite for the one night so I had a spacious two rooms. Other than this the hotel was not exceptional. I wasn't hungry in the morning but I went to the breakfast room to see what was on the buffet. I decided not to do the buffet as It was fairly standard for this level of hotel. I didn't think it was worth the money and should have been included in the room rate.
Comment from Hotel Management
Sep 18, 2017 by M. Mosselman, Hotel Management
Thank you for your review! I am happy you were pleased with the nespresso machine. We will check out the lightning with our engineering colleagues. We offer a varied breakfast with many fresh products, the reason we do not include this in the room rate is because we would like to give our guests the choice of having their stay with or without breakfast. I hope to welcome you again soon!
3 out of 5
by A verified traveler

Wish the staff we more attentive

Posted Sep 17, 2017
Bathroom was not cleaned properly prior to arrival. Toilet was filthy. Did not replace body wash from prior guest. Air conditioning did not work well. Could not get a copy of my bill when I checked out - I was told that there was a zero balance and thus there was nothing to print. Yet they had no trouble charging my credit card.
Comment from Hotel Management
Sep 20, 2017 by M. Mosselman, Hotel Management
Thank you for your review! I apologize for the cleanliness, I will discuss this with my colleagues. Can you please elaborate on why your AC did not work properly, and if you have actually been charged unfairly at the end?
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Perfect if you need to work close to the airport.
Comment from Hotel Management
Sep 13, 2017 by M. Mosselman, Hotel Management
Thank you for this fantastic comment! I hope to welcome you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, ontario

Posted Aug 30, 2017
Good hotel for being close to the airport. Shuttle bus worked well to/Fromm airport. Food at restaurant was pricey for meal but on par with others in the area I've stayed at.
Comment from Hotel Management
Aug 31, 2017 by M. Mosselman, Hotel Management
Thank you for your feedback! Great to see you enjoyed your time with us. The prices are market-based! I hope to welcome you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Lovely hotel

Posted Aug 29, 2017
We had a business class room and it was really really nice. It was very spacious, modern and clean. The bathroom I would say is average, but still all you need. I would definitely recommend staying here if you need an airport hotel. Although you do have to pay 25 Euros for parking which I did not like.
Comment from Hotel Management
Aug 29, 2017 by M. Mosselman, Hotel Management
Thank you for your review! I'm happy to read you enjoyed your stay with us. The 25 euro parking fee is market-based and is more or less equal at all four-star hotels in The Netherlands.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel, close to airport

Posted Aug 26, 2017
Stayed for 3 nights in a stylish, well proportioned room. Staff were friendly & helpful. Free bus shuttle at regular intervals to & from airport. Liked the Krups Nespresso machine in my room so much I bought one when I returned home.
Comment from Hotel Management
Aug 27, 2017 by M. Mosselman, Hotel Management
Thank you for your review! It made me laugh to see you bought a nespresso machine at home! Fantastic that you enjoyed it so much. I sincerely hope you had a great time with us, and that we'll see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota, Colombia

Wonderful

Posted Aug 23, 2017
Great hotel, delicius breakfast, it is close to the airport but there is not noise of planes in the hotel. The shuttle bus is helpful to go to Amsterdam from Shipol. Taxes should be included from the beginning.
Comment from Hotel Management
Aug 24, 2017 by M. Mosselman, Hotel Management
Thank you for your feedback. Great to see you have enjoyed your time with us. The city tax is always added after the payment, this is the same in every hotel in Europe. I hope to welcome you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from NH

Nice hotel well located by the airport

Posted Aug 20, 2017
Pros: Location and easy transportation to Schipol
Location: You had to access the complimentary bus to Schipol and then could access transportation to the city centre or other highlights such as Zaans Schanse.
I stayed here with my daughter towards the end of her study abroad experience. It was well located by the airport and the 24/7 bus was invaluable. We also had the morning brunch and that was lovely!
Comment from Hotel Management
Aug 20, 2017 by M. Mosselman, Hotel Management
Dear Chris, It's fantastic to see you had such a great time with us, I sincerely hope you had a nice time in the Netherlands with your daughter. Any plans to come back soon? Kind regards, M. Mosselman
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

A night before a flight

Posted Aug 17, 2017
Pros: Proximity to airport minimizes drama for next day flights.
Cons: USB chargers for phones and/or plentiful adapters.
Location: Things to do? Take a shuttle to the airport. One can try dining at Schipol (lots of options including a supermarket), or hop a quick train into AMS
It works - you know why you're here, and this airport hotel gets the job done. There's not much around here, so try to eat before you arrive (as hotel food & delivery aren't ever great options). No USB charging, so bring plenty of adapters, and use the free WiFi; all wired internet is 100% fee-based.
Comment from Hotel Management
Aug 20, 2017 by M. Mosselman, Hotel Management
Dear sir/madam, Thank you for your reply! I am happy to see you had a nice time with us. I sincerely hope to welcome you again in the near future. Kind regards, M. Mosselman
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston, sc

Super Experiece

Posted Aug 17, 2017
Great location near airport with free shuttle to flights! Junior suite is large with well stocked minibar. Daniel was very professional in explaining what our deal was. He represents the Radisson very well! He is informed and friendly and makes a great impression of caring about the guests!! It is obvious he likes his job and that the hotel is well managed!! The Stuarts and the McCants
Comment from Hotel Management
Aug 20, 2017 by M. Mosselman, Hotel Management
Dear sir/madam, Thank you for your reply! I am happy to see you had a nice time with us. I sincerely hope to welcome you again in the near future. Kind regards, M. Mosselman