Desk, blackout drapes, iron/ironing board, free WiFi

Reviews of City Inn

City Inn
Hauptstr. 113-115, Berlin, BE

Reviews

5.4
Rating 10 - Excellent. 6 out of 91 reviews" "
Rating 8 - Good. 17 out of 91 reviews" "
Rating 6 - Okay. 29 out of 91 reviews" "
Rating 4 - Poor. 18 out of 91 reviews" "
Rating 2 - Terrible. 21 out of 91 reviews" "

6.0/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Stayed 1 night in Jun 2023

6/10 Okay

Vit

Self-checkin by phone call
Self check-in required a long phone call to get all the codes to enter the building and then the room
Stayed 1 night in May 2021

6/10 Okay

Armin

Liked: Cleanliness, staff & service
Not good
Room is very small and very hot and underfloor
Stayed 1 night in Jun 2019

8/10 Good

Oksana

City Inn review
The place was clean, beds were comfortable and kitchen area was well equipped.
Stayed 1 night in Sep 2018

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very convenient location and facilities. Staff was incredibly nice and helpful.
Stayed 3 nights in Jun 2018

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Motel in Berlin
Unfortunately we were unable to stay at this hotel because it was during the Berlin Marathon and EVERY street to this motel was closed off. The only reason we had tried to book this hotel was because we needed a place to park our vehicle and since all the roads were closed, it was impossible to get to there. The staff were extremely rude when we tried to work with them to find a way there via the vehicle, they told us we should park 5 km away and walk. Not only was the suggested parking garage unreachable due to the road closures but it was in a very seedy part of the city. Upon finding that the suggested alternative parking garage was not reachable (and so far away), we tried calling them back to cancel our booking and get a refund. The staff member became belligerent and told us it was OUR fault we couldn't get to the hotel. He hung up on us after telling us we were stupid for not knowing the Berlin Marathon was happening that weekend. How would we know the Berlin Marathon was happening? We obviously booked a motel because we are NOT from the area! We tried calling back to speak to a manager and once again, were hung up on. Needless to say, the staff at this motel are unbelievably unfriendly and don't have the slightest clue of what customer service is. They charged us the full amount for the stay even though we couldn't reach the hotel. The staff should be retrained in customer service and learn some manners! Awful experience!!!

6/10 Okay

Verified traveler

Disliked: Cleanliness

2/10 Terrible

Dave, Northampton

Disliked: Staff & service, property conditions & facilities, room comfort
Minimilist.Chair table warbrobe bed!
Terrible. Seperate bathroom with lock - I was not toled Expedia!!! Unable to open windows fully to cool down - no air con. Only 1 lamp working overhead not light working. No staff availible outside of office hours. No TV or radio or kettle.

8/10 Good

james, usa

Liked: Cleanliness, staff & service, room comfort
For the price not a bad hotel
Its a 10 minuet walk from the Schoneberg train station or bus 85 from the central train station the staff is very helpful but only there from 1130 until 7 pm 2 euros for internet for 12hrs parking is limited 2 euros to exit every time plenty of restaurants in the nabourhood like a lot of hotels in Europe no air conditioning with windows but the noise from street calms down around 11 pm rooms are cleaned daily

6/10 Okay

Bernard, Manchester

Liked: Staff & service
Convienient hotel for single person.
I arrived just after 22:00. No one on duty when I arrived. Just a telephone number and a note on the door to pick up key at Sans Souci opposite. The Sans Souci kebab shop didn't know anything about it. I didn't have a phone, but a resident phoned for me. The key was in the bar (no name visible) opposite. The picture looks like it's a large hotel, but the hotel only occupys a couple of floors in what seems to be a block of flats (though there are other businesses there as well. As I single traveller, I thought the room was ok for me. It was clean and convenient. I could have done with more blankets though. The area around looks a bit sleazy, but I thought the transport links were good. Public transport in Berlin is very good anyway. I would stay there again now I now what to expect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent place in Berlin.
This place was really excellent. I had a late check in, which was easy with no problems. Great book store just down the street.

2/10 Terrible

Barry, Dublin, Irerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Inn, Berlin
Hotel is located within a 5 minute walk of subway. Located above a supermarket. Looks run down and dilapidated from outside. Only a part time reception function. No hot water in my room. Empty beer bottles had been left in the room since a previous guest.

4/10 Poor

RAFFAELE

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Fernseher funktioniert nicht. Heizung hat auch nicht funktioniert. Keine Parkplatz. Muss in die Straße mit Parkschein.
Stayed 2 nights in Dec 2023

6/10 Okay

Christian

Disliked: Staff & service
Die Rezeption war nie besetzt . Der Straßenlärm war sehr laut . Parkplätze sind ein Witz.
Stayed 5 nights in Aug 2023

6/10 Okay

francesco

Disliked: Property conditions & facilities
Buona posizione, vicinissima a bus ed a due passi dalla metro. La stanza era abbastanza pulita, ma la mobilia era danneggiata. Nota positiva, nella nostra camera era presente un piccolo frigorifero, molto utile. Purtroppo la strada è molto trafficata e rumorosa, le tende oscurano molto poco quindi non si dorme benissimo. La reception praticamente è sempre chiusa, quindi l'unico modo per comunicare è via mail/telefono. Per il prezzo, può andare bene se ci si adatta.
Stayed 5 nights in Aug 2023

6/10 Okay

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

SANDOR

Stayed 2 nights in Jun 2023

6/10 Okay

Anni

Traveled with group
Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Joan Pere

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Stefanie

Stayed 2 nights in Mar 2023

4/10 Poor

Nicole Astrid

Stayed 2 nights in Sep 2022

8/10 Good

Davide

Traveled with family
Liked: Cleanliness, staff & service
La struutura è comoda ai trasporti, sia con gli autobus sia con metrò, in 15 min sei in centro. La camera confortevole , ma poco insonorizzata (nonostante i doppi vetri) I tre finestroni chiudevano male e lasciavano passare bene i rumori. Non prendete la camera che affaccia all'incrocio, troppe sirene , non si dorme . Prezzo giusto.
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Mette Aamand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Niets was er echt leuk de lift was kapot. De raam was niet te sluiten
Stayed 2 nights in Oct 2019

4/10 Poor

LucaBart, Toscana

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Purtroppo l'ascensore non ha funzionato per tutti i giorni del soggiorno, ben 5, ed eravamo al quarto piano. Gli studio su Hauptstrasse sono davvero molto molto molto rumorosi per il traffico. L'acqua calda nei lavandini funziona solo se apri l'acqua calda nella doccia. I letti sono molto scomodo, con materassi durissimi. I guanciali sono di stile Ikea con materiale sintetico che non fa traspirare. Cose piacevoli. WiFi funziona bene. Per accedere nello studio/camera servono solo dei codici, per cui non esiste il problema delle chiavi. Il personale alla reception è davvero molto gentile e disponibile e fa quello che può per aiutare. Il palazzo è piuttosto malfamato in un quartiere poco tedesco è molto di immigrazione medio-orientale
Stayed 4 nights in Sep 2019

4/10 Poor

Carlos Osvaldo

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Eingang war relativ versteckt. Der Fahrstuhl fühlte sich an wie eine Todesfalle beim Gebrauch. Die Gänge sehen aus DDR Büro im Aufbau allerdings sind die Zimmer wie auf den Bildern, sauber und für den Preis definitiv herausragend. Leider roch mein Bad etwas streng, der Freund mit dem ich da war hatte allerdings ein einwandfreies Bad in seinem Zimmer. Ansonsten eben: Preis/Leistung Sehr gut
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Das Hotel hat alles, was man zum übernachten braucht. Bett und Bad, ein kleiner Fernseher und WLAN sind vorhanden. Komfortausstattung gibt es nicht. Es findet auch kein Room Service statt (Mülleimer während des Aufenthaltes leeren, Toilettenpapier aufstocken etc.) Wer nur günstig ein Dach über dem Kopf braucht, macht hier nichts falsch. Wer ein Hotel erwartet, wird enttäuscht.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Sehr sehr sehr hellhörig zur Straße gelegen. Am Fuße des Gebäudes liegt ein Club, welchen man die ganze Nacht hören kann inkl. Schlägerei seiner hauptsächlich männlichen Gäste.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Hat alles super geklappt. Einfacher chek in und out. Saubere Unterkunft. Gerne wieder.
Stayed 3 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bewertung
Die Raumausstattung ist sehr einfach gehalten. Es gibt fließend kaltes Wasser, jedoch für warmes Wasser fehlt der Anlage der Wasserdruck, um den Durchlauferhitzer zuzuschalten. Es wird kostenloser Parkplatz angeboten. Jedoch kommt nach der Buchung die Information, das zum verlassen des Parkbereiches ein zwei Euro Stück in einen Automaten geworfen werden muss. Wer für wenig Geld keinen Komfort benötigt ist hier gut aufgehoben. Es gibt einen Burgerbrater direkt unterm Haus, so das man auch im Hotelzimmer etwas davon hat. Wer eine Rechnung zur Abrechnung benötigt, bekommt eine um die Provision von Expedia gekürzte Rechnung.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brugbart overnatnings sted
Ophold 4 nætter. Da vi ankom og skulle betale, virkede deres kort betaling ikke, jeg skulle betale hele beløbet kontant med det samme, og måtte så bruge en del tid på at finde en atm. Det er ikke optimal efter en lang tur i bil og man gerne vil pakke ud. Værelset var overfladisk rimelig rent, men vægge og ved ventiler var der ikke rent. Køkkenet var udstyret spartansk, men vi kunne klare os. En god ting vi medbragte ørepropper, der er en del støj fra vejen (mange udryknings køretøjer). Det er nok ikke et sted vi kommer igen, ihvertfald ikke til den pris vi betalte 340 euro for 4 nætter.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zimmer sind sauber, normale Ausstattung, mitten in Schöneberg, Zustand Haus des Hotels in Renovierung Kaum Parkplätze,

4/10 Poor

Carmen

Disliked: Staff & service, property conditions & facilities, room comfort
Wir waren in einem 3 Bett Zimmer zum Zimmer kann man nichts schlimmes sagen 3 Betten Sauber ein kleiner TV. Das man aber nicht nacheinander Duschen kann war der Hammer! Das Wasser wurde eiskalt! Wir durften dann nach dem wir uns beschwert haben in einem anderen Zimmer duschen! Das hotel ist direkt an einer ser befahrenen Hauptstraße das ausschlafen im Urlaub nicht möglich war da in der unmittelbaren Umgebung ein krankenhaus ist! Und ich jedesmal dachte der RTE fährt durch unser Zimmer! Dann hatten wir zu 3 nur ein Schlüssel war auch sehr unpassend! Die Rezeptionistin war super lieb! Wollte uns ein anderes Zimmer anbieten war aber alles ausgebucht!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Lars, Ringsted

Disliked: Room comfort
OK til prisen
Hårde senge og meget trafikstøj, men OK til prisen

6/10 Okay

Denis, Москва

Disliked: Property conditions & facilities
Хороший экономный вариант
Провели в отеле 2 ночи. Заехали вместо 12 дня в 12 ночи. Как и было написано в полученном подтверждении бронирования, вязались с отелем и предупредили. К сожалению, нам не выслали необходимую информацию для получения ключей и т.п. по почте. Пришлось звонить по телефону. Это неудобство. Но в остальном все прошло нормально. Хороший недорогой хостел - варинт для тех, кому нужно в номере только спать.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt er ikke altid godt:(
Skummelt sted. Man får virkelig hvad man betaler for, billigt er ikke altid godt:/ Eneste positiv at parkering kun kostede 2euro I de 3 dage jeg var der...

2/10 Terrible

mohamed, Paris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Des appartements plus qu'un hotel
Bonjour, Attention hôtel en travaux et pas de check in avant 11h et après 18h. Personnel sympathique par mail mais pas vraiment un hôtel, un système de chambre partagées. A éviter

2/10 Terrible

Anna, Padova

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambiare hotel
L esterno dell hotel è in brutte condizioni, l entrata è sporca, l appartamento piccolo e i piatti e bicchieri non sono sufficienti poca posateria ..... Stavano facendo i lavori nei corridoi e avevano lasciato i fili elettrici fuori .... Penso sia il peggior hotel in cui sono stata da non ritornare

6/10 Okay

Verified traveler

6/10 Okay

eva-maria

Liked: Cleanliness, staff & service, room comfort
Kurzer Aufenthalt ok
Direkt unter Einfugschneise sehr laut

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tani hotel blisko centrum - zadowalający
Tani hotel położony niedaleko centrum Berlina. Bardzo blisko do stacji metra. Bardzo miła i pomocna obsługa niestety tylko w godzinach pracy hotelowej recepcji. Hotel znajduje się przy dość ruchliwej ulicy co może być uciążliwe dla lubiących dłużej pospać. Generalnie polecam dla osób które całe dnie spędzają na zwiedzaniu miasta a do hotelu przychodzą tylko na spanie. Adekwatny do swojej ceny.

4/10 Poor

Ernst-Uwe, Waldstetten

Disliked: Staff & service, property conditions & facilities, room comfort
Notlösung
Das ist doch eher eine Verteilung von rustikalen Zimmern über verschiedene Stockwerke mit einer ebensolchen Rezeption in einem äußerst ungepflegten Haus. Allein das Zimmer war sauber, wie auch das Duschbad... Ansonsten hat man sich bemüht, die Wände/Geländer möglichst nicht zu berühren. Wirklich nur ne Notlösung....

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort