Ratings based on 108 Verified Reviews

4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2017
YOU ASKED WHETHER I WOULD TAKE I MINUTE TO ANSWER 4 QUICK QUESTIONS, YET THERE ARE FIVE QUESTIONS, AND THIS IS A REQUIRED FIELD. WHAT'S UP WITH THAT?
5 out of 5
by John

Great trip

Posted May 29, 2017 on Hotels
Hotel was excellent, friendly helpful staff, it had a personal touch. Would definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel in Vienna

Posted May 11, 2017
Excellent hotel with easy access to city centre. Liked the heritage-preserving design. Spacious neat rooms. Very good breakfast buffet. Would have been top marks if there was coffee making facilities in room.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very clean,quiet hotel. Near public transport.

Posted Apr 4, 2017
Pros: Quiet/clean and good transport links.
Cons: Coffee facilities in room?
Location: Underground and tram to all locations.
Lovely hotel, excellent breakfast helpful staff. just across the road for underground and tram. Courtyard construction means no traffic/pavement noise. Would highly recommend
4 out of 5
by A verified traveler

Comfortable hotel in non-descript area

Posted Jun 4, 2016 on Hotels
Stayed 6 nights here in May. Hotel room was functional (rather non-descript decor), bath was large, bed was comfortable. No drawer space at all for clothes but did have a few shelves. The hotel is not located in a very good area though...no nearby restaurants or things to do within a short walking distance. It was near the tram and subway though which made it easy for our day trips outside the city. The breakfast buffet was excellent - made-to-order eggs, omelets, bacon, all kinds of fruits, veggies, cold cuts, wonderful fresh baked breads of all types, coffee, espresso, teas. A pleasant stay.
4 out of 5
by Francis from Live Oak, TX

Posted Oct 9, 2015 on Hotels
Area location is not very nice
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Good location but bare bones service

Posted Sep 12, 2015
Pros: Location; style
Cons: Service -- Hire a night watchman
Third stay at hotel -- probably last. Service is really bare bones. They should hire a nightwatch. Reception (and main lobby) closed 21h-07h. Hence no possibility of wake-up call. Restaurant closed on weekends. Poor comfort in room; only very hard stool to sit on; armchairs in lobby are better, but you are ousted at 20:55. Breakfast OK. EUR 13 for parking (secluded but neither guarded nor access-restricted) is a bit a on the high side. This bare bones service, probably motivated by cuts in personnel, is regrettable since the hotel has quite a charming "fabrique" as an old factory, and is very well located (2 U-bahn lines nearby; street cars, and easily accessible by car -- right on the Gurtel). Some effort in rethinking these details would go a long way towards making it a very attractive alternative.
5 out of 5
by Norraphat

This traveler left a rating score only Posted Aug 4, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

good hotel

Posted Jun 28, 2015
Cons: would have liked tea coffee and iron in the room
Location: Location was good not a great area but only 2 mins from underground
Hotel was very good breakfast was great,and once you are in the courtyard you would not beleive you are not in the best of vienna, perfect underground just across the road, staff very good and very helpful, room very clean
5 out of 5
by Travis from Missouri

Recommended

Posted Jun 22, 2015 on Hotels
Nicely appointed room, excellent breakfast, neighborhood not the greatest but convenient access to Metro.