Exterior
Check availability

Reviews of Renaissance Wien Hotel

4 out of 5
Renaissance Wien Hotel
Linke Wienzeile/Ullmannstrasse 71, Vienna, Vienna

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Santa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff.
Stayed 4 nights in Mar 2024

8/10 Good

Sin Man Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel place is very easy connect with the local transportation. Short distance to have food restaurant, supper market. Hotel dinning room also provide quality food. Hotel Help desk provide very good information and helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location and the experience was top notch.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rosemary

Stayed 1 night in Sep 2023

4/10 Poor

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay in Vienna
Large queue to check in, had to pay 500 euros authorisation which still hasn’t been released. Room was ok, but shower wasn’t great. TV only had 3 English channels which were just American news channels! Normally you can connect your Netflix/TV apps to TV’s in hotels. Overall think the price was very expensive for what I received.
Stayed 3 nights in Sep 2023

10/10 Excellent

Leta Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Renaissance Wein is a lovely modern hotel with an artistic touch. All the staff were very friendly and helpful. It’s located across the street from the train station and once you figured out how to get to the Alt Stadt all was great.
Stayed 6 nights in Sep 2023

4/10 Poor

Jean Louis

Traveled with family
Disliked: Staff & service
The staff was saying sorry but no change!
Stayed 7 nights in Sep 2023

10/10 Excellent

Farshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to metro station
Stayed 4 nights in Sep 2023

8/10 Good

valerie

Liked: Amenities, property conditions & facilities
Very convenient to transportation Didn’t like the tv channels No handrails in the bathrooms Rooms were clean
Stayed 8 nights in Aug 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
5 Stars but....
The accomodations were excellent. Everything was fantastic except the bed. The bed was so hard 😞
Stayed 3 nights in Aug 2023

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Staff is professional and polite. Good location near U4 Meidling station and one stop away from incredible castle.
Stayed 2 nights in Aug 2023

6/10 Okay

Nazia

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Dragan

Traveled with partner
Liked: Staff & service, property conditions & facilities
It is very clean and modern hotel. Very quiet and guest welcoming. Metro just across the street. Would come again.
Stayed 3 nights in Jul 2023

6/10 Okay

Kara

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

JAY, CALGARY

Liked: Amenities
perfect stay, closed to U
Stayed 1 night in Jul 2023

6/10 Okay

Linda

Stayed 1 night in Jul 2023

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

Mike

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
BEDBUGS! I woke up covered in angry, red welts and spend the rest of my trip itching miserably. The hotel is beautiful, modern, well equipped and splendid. But bedbugs in a five-star hotel? No! The only compensation the hotel offered for my misery was to comp my very small bar bill and half (!) my laundry bill. That was downright insulting. A beautiful hotel, but traveller beware!
Stayed 5 nights in Jun 2023

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2023

10/10 Excellent

Petra C

Stayed 4 nights in Jun 2023

8/10 Good

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

4/10 Poor

Pierluigi

Disliked: Cleanliness, staff & service
Housekeeping well below Marriot standards. Almost every day I had to report a complaint from freezing water in the shower to poor cleanning to stained pillows,etc Poorly trained front desk staff with even worst English and no proactive attitude with the notable exception of Ms Sandra Facts not complaints: noisy neighborhood courtesy of the subway; expect a good 30 minutes to Stephanplatz; old, renovated building with slow elevators; expensive grocery shops and low quality restaurants
Stayed 7 nights in Apr 2023

10/10 Excellent

Denisley

Stayed 4 nights in Mar 2023

10/10 Excellent

Lowell, cos cob

Liked: Cleanliness, staff & service, property conditions & facilities
Location not good

10/10 Excellent

Yu Ting

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Hotel in itself, ignoring the rather idiosyncratic exterior is very good. Nice bar and good public areas. The room we stayed in, Junior suite, was nicely appointed and very well laid out. The only down points were the check-in process. We arrived at 12:30 and thought that we might not be able to check in straight away. We told to come back around 14:30. The guy on the reception was nice and helpful. We wanted to eat but the hotel restaurant wasn't open until 14:00. Not great for a 4 star. So we left and not being able to find anything in the area went into the centre. We returned at 14:40. The next guy who dealt with us seemed clueless. Asked for all the information we had already given and without an apology told us the room was not ready due to late check-outs. Check out time is 12. I took issue with this at which point his colleague. Blond and glasses early 60's to also become involve and regurgitating the ' its in the T&C's ` in quite an aggressive manner. 5 mins later we were told the room was now ready. The rest of the stay was great but a bad checking in process is never good and looking at previous reviews I think they might be understaffed however becoming annoyed and wanting to argue with guests is never a good look. Sort the staffing out and the hotel is a winner
Stayed 1 night in Dec 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

keith

Liked: Cleanliness
Disliked: Staff & service
The worst staff! Period!

10/10 Excellent

afshin, Gilbert

Stayed 5 nights in Oct 2022

8/10 Good

Alexander, long island city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the internet connection, which is quite slow and disconnects occasionally. :(
Stayed 4 nights in Oct 2022

8/10 Good

Peter, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel located in Meidling. You have access to the U4 subway just across the street. The Schönbrunn palace is just a stop away on the subway. You can buy groceries across the street and there are numerous places to eat in the immediate vicinity. Hotel staff were friendly and efficient and the hotel overall is nicely taken care of. My room was facing the subway with a nice view. With the windows closed one can hardly hear the street or subway. My room was clean and nicely furnished with a large TV and a small fridge and a safe. Unfortunately the A/C was not working, or the hotel shut the cooling feature off to save energy. That made it hard for me to sleep because I needed to open the window overnight to get some cool air in, along with it came the noise from the street and subway. My other gripe with my room was that the grout in the shower appeared to not have been cleaned in a long time. I rate this hotel a 4/5. If the bathroom were cleaner and the A/C worked definately would rate a 5.
Stayed 7 nights in Oct 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Nilema

Stayed 2 nights in Oct 2022

8/10 Good

Deborah

Traveled with family
Liked: Staff & service, property conditions & facilities
It was located next to public transportation, quiet area, convenient. Too bad breakfast not included
Stayed 4 nights in Oct 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, Elegant, Great value
Wonderful hotel. Steps from u6 station. 1 stop from Schonbrun Palace. Nice quiet clean room. Great restaurant just around corner named The Edward. Was a great base to explore Vienna. Emirates Airlines rooms their crews here and they are a first class outfit.
Stayed 4 nights in Aug 2022

10/10 Excellent

Robert C

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AHMED at the reception desk was very friendly, helpful and patient as we tried to communicate. The only problem we had was the Visa and Mastercard services were not working. It only recognized American Express.
Stayed 1 night in Sep 2022

8/10 Good

Seyed Amir

Traveled with partner
Liked: Cleanliness
Few minutes walk will get you the access to subway
Stayed 9 nights in Aug 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Vienna hotel
Very nice hotel with good sized rooms. Huge and comfortable bed. Room cleaned to high standard ever day. Convenient location close to U-Bahn stop on line 4.
Stayed 5 nights in Aug 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it never disappoints, I love the bed in this hotel
Stayed 3 nights in Jun 2022

10/10 Excellent

Fayez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Aug 2022

10/10 Excellent

michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Bernadette

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I like that it's very close too train station.
Stayed 2 nights in Jul 2022

8/10 Good

David de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2022

10/10 Excellent

Rena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super close to subway, had an ice machine, spacious rooms, and friendly staff.
Stayed 4 nights in Jun 2022

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

kyriacos

Stayed 2 nights in May 2022

4/10 Poor

Abderrahmane

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2022

10/10 Excellent

Fotini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022