Ratings based on 543 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Quality Hotel, short trip from the City Centre

Posted Aug 2, 2017
Very clean, friendly and accomodating hotel. If I return to Vienna, I will definitely look at staying here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada.

Very good hotel at high standards.

Posted Jul 18, 2017
This hotel is a big hit! They personalize your room and make you feel special.
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire

Hotel was nice close to mainline station

Posted Jul 7, 2017
Good location not to far from mainline station to city centre. We found it abit noisey around 7am when the hoovering starts with the housekeeping. Reception staff we not very engaging. Overall hotel was spacious and good decor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin, USA

Lovely hotel

Posted Jul 7, 2017
Pros: The room and lobby were very nice.
Cons: NA
Location: Conveniently located.
We were given a room upgrade. The room was extremely nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex, uk.

Short Break.

Posted May 28, 2017
My wife and myself stayed here to see the sights and in particular the summer concert at the Schonbrun palace gardens, the hotel was very clean and modern and the staff where helpful speaking good English, we found they where a little mean with some of the essentials in the room and got the distinct impression they wanted to charge for anything they could, if you wish to eat I'd go out and look around the town where you can find quite a variety of different countries foods, by the way if you happen to be a Vegan you will be well catered for as it seems to be taking Vienna by storm with many shops restaurants and on certain days market stalls selling their homemade wares,also I should mention that the hotel is within 100m of the tube line,to sum up up a great place to visit on a short break with everywhere easily accessible once you have worked out the underground system, incidentally you can buy one two or three day travel cards which cover all travel.
5 out of 5
by Baljit

Great Reception and lovely hotel

Posted May 16, 2017 on Hotels
Wonderful staff, especially Maninder at reception who could not have done any more to make us welcome!! Barry and Daisy- Long Weekenders from the UK
5 out of 5
by A verified traveler

Superb hotel stay in magnificent Vienna.

Posted May 13, 2017 on Hotels
Superb room comfort. Great soundproof windows, contemporary bathroom, exceptionally comfortable bedding, good internet. Unexpected birthday card accompanied with a surprise plate of fruits and cakes which appeared in our room was really touching moments of our stay in magnificent Vienna.
5 out of 5
by Martin

A pleasant stay

Posted May 4, 2017 on Hotels
Close to U-Bahn. Very comfortable and well-equipped bedroom with good lighting. Bathroom had a large shower cubicle and illuminated magnifying mirror. Modern décor throughout the hotel. There were no English channels on the TV.
Comment from Hotel Management
May 9, 2017 by Konrad Lyzczarz, Hotel Management
Dear Martin, thank you for your stay at the Renaissance Wien Hotel and for taking the time to complete a review. We are always pleased to receive feedback from our guests as we aim to provide the highest standards of customer care at all times. We would like to take this opportunity to thank you for choosing to visit the Renaissance Wien Hotel and we hope to have the pleasure of welcoming you back in the near future.
4 out of 5
by Alexandre

Expensive breakfast

Posted Apr 25, 2017 on Hotels
The reception staff is very rude and don't seem to care about the guests. Breakfast is a rip off
Comment from Hotel Management
Apr 27, 2017 by Konrad Lyzczarz, Hotel Management
Hi Alexander, thank you for choosing the Renaissance Wien Hotel and for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. We also noted your comments regarding our reception staff and the breakfast. Please be assured that we will forward this comments to the responsible manager. We would like to thank you again for your visit and the entire Renaissance Wien Hotel team would be delighted to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and very close to the tram station, clean

Posted Apr 22, 2017
The hotel is amazing. It worth every money you pay. Highly recommended
Comment from Hotel Management
Apr 26, 2017 by Konrad Lyzczarz, Hotel Management
Dear Nutthawadee, thank you for choosing the Renaissance Wien Hotel and for taking the time to comment on your stay here on Expedia. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. The entire Renaissance Wien Hotel team would be delighted to welcoming you back soon.