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Get an overview of this hotelRiverwalk hotel with free breakfast and restaurant

Location

Situated on the riverwalk, this hotel is within a 10-minute walk of Old Wick Castle, Wick Heritage Centre, and Wick Heritage Museum. Pulteney Distillery is 0.8 mi (1.3 km) away.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free full breakfast, free wired Internet in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.

Room Amenities

All 48 individually decorated rooms feature free WiFi and pillowtop beds. Other amenities available to guests include 24-hour room service, TVs, and premium bedding.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired high-speed Internet access.

This Wick hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in 2012.

Norseman Hotel is a smoke-free property.

  • Year Built 1970 
  • Wedding services 
  • Express check-in 
  • Front desk (limited hours) 
  • Porter/bellhop 
  • Express check-out 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Fireplace in lobby 
  • Coffee/tea in common areas 
  • Garden 
  • Number of floors - 3 
  • Number of buildings/towers - 2 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Snack bar/deli 
  • Total number of rooms - 48 
  • Bar/lounge 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Restaurant 
  • Free self parking 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Television 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Private bathroom 
  • Room service (24 hours) 
  • Designer toiletries 
  • Desk 
  • Premium bedding 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • HDTV 
  • Free WiFi 
  • Dial-up Internet access (surcharge) 
  • Individually furnished 
  • Individually decorated 
  • Pillowtop mattress 
  • Shower/tub combination 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Guests are offered a complimentary full breakfast each morning.

Crofters - Overlooking the garden, this restaurant specializes in local cuisine. A children's menu is available.

Wickers Bar - This bar serves lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 17

Check-in time ends at 11 PM

Special check-in instructions:

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GBP 5.00 per pet (varies based on length of stay), plus a deposit of GBP 5.00 per night
  • Dogs only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: GBP 5.00 per night
  • Pet fee: GBP 5.00 per pet (varies based on length of stay)
  • Rollaway bed fee: GBP 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.


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3.4 out of 5
75% of guests recommend
3.5 Room cleanliness
4.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
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Basic comfortable hotel - nice food

4 out of 5
by from C
Posted Feb 19, 2017
Nice hotel, small rooms, excellent food. Great location but needs a lick of paint and a children's menu section...
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1 night stay business trip

3 out of 5
by
Posted Jan 31, 2017
Pros: Close and accessable to town in a quiet area with parking
Cons: Heating in rooms
Good location and easily accessable to town with parking Good friendly staff and good breakfast in the morning
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Overnight stay

3 out of 5
by
Posted Oct 21, 2016
Pros: accessablity
Cons: Heating
Location: Near to town
Room no heating had to move room This has happened to me with the same room before and the hotel is aware of the issue but not done anything to fix it
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Don't go there !!!

1 out of 5
by
Posted Sep 7, 2016
Dirty room Untrained staff ! Dirty glass Wet carpet in room Blocked W C
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Good hotel. Excellent location

4 out of 5
by from Edmonton Canada
Posted Sep 2, 2016
Walls too thin as one can hear conversations through the walls. Old touches throughout hotel are nice. Door security needs improving. Food excellent.
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Nice pet friendly hotel

4 out of 5
by from Scotland
Posted Jan 4, 2015
Nice hotel with really friendly and welcoming staff. Food was excellent. Room was OK, bed wasn't to our comfort but it was clean. Would stay again
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Better than expected

4 out of 5
by from Derbyshire UK
Posted Nov 4, 2014
The photos and initial impressions of this hotel are not promising. However I was pleasantly surprised with my short overnight stay. The staff were welcoming, the food was good and despite the architecture (grey concrete) the place had quite a nice feel. It is not luxurious, but the rooms were clean, beds comfy and bathroom/shower etc were good. It was also pretty quiet. I'd definitely stay here again on my next visit without hesitation.
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This hotel was a dissapointment

2 out of 5
by from British Columbia, Canada
Posted Sep 14, 2014
Pros: The breakfast which was buffet style was very nice.
Cons: Fix the water leaks, instead of having containers catching the water. It is an old building so there is not much that can really be done
Location: We drove to John O' Groats, which is very close. Visited the Heritage Centre in Wick, which is one of our highlights. This is run by volunteers.
You are able to walk around Wick, easily, if that is what you are looking for. The building is old, leaking water, single pane windows. Room very small. I requested a quieter room if possible, which we did not get. This hotel caters to bus tours, many Australians. We felt as though we were out of place and completely ignored. The staff were friendly, but very busy. We toured Britain for two weeks, this is not one of our better choices in hotels.
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A very comfortable hotel.

4 out of 5
by from Worcestershire, UK
Posted Apr 29, 2013
Pros: Catering.
Cons: Showing signs of its age.
Location: Opposite a car park used by local boy racers in the evening. Didn't annoy us but can see it may annoy others.
Room was slightly dated but spotless. Staff were always polite and helpful. Restaurant and bar prices were reasonable and food quality superb. Facilities widely used by the locals which is always a good sign.
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Very friendly hotel with new owners

4 out of 5
by from Orkney
Posted Oct 21, 2009
Norseman Hotel was taken over 9 days before our stay but you would not have thought so. The new owners and staff could not do enough for us and the cooked breakfast was one of the best I have ever had. They are keen to listen and asked for feedback.I would thoroughly recommend them. The hortel itself is being upgraded gradually but is comfortable and clean.
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