Ratings based on 765 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Old fashioned

Posted May 22, 2017
Pros: Very central and it has been a grande hotel back in the day
Cons: In need of TLC
Location: Very central to all amenities
Hotel was very close to the railway station and very central to all amenities. Staff very friendly but you would think in a Scottish hotel you would have Scottish staff? No all foreign but very nice. Hotel defiantly needs an upgrade as skirting boards in corridors marked etc. Disabled room very good but the actual room was dark as the room looks onto the railway station. Can't open the window for noise and the ledge outside is covered in pigeon poo!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Good for one night

Posted May 19, 2017
Stayed here for business with the breakfast option included. The hotel is grand, but quite dated - cracks in the paint on walls, etc. Could do with a little updating/maintenance. Breakfast buffet was okay, a lot of choice but nothing to write home about. Just a little bit of work and care would bring this hotel up to the level it deserves.
3 out of 5
Recommended
for Everyone
by A verified traveler from manchester uk

Close to he Station

Posted May 14, 2017
Pros: Very close to railway station, shops and bars.
Cons: Lose the net curtains!
Fine old railway hotel. Wonderful staircase up to the rooms. Room was OK, they could do with getting rid of the net curtains which don't enhance the view out towards the Main Street. Bathroom OK, small shower but I guess the bathroom can't fit a bigger shower in. Breakfast is help yourself, adequate but not of a great quality. Overall a good experience but not great value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler

Real Scottish hotel

Posted May 9, 2017
Pros: Could not fault anything. Free afternoon tea, free dinner and free bottle of wine.
Location: Hotel next to train station. Shops, pubs and clubs, all within walking distance.
Lovely hotel, clean and well maintained. Staff were very courteous , pleasant and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Pros: close to highway
Cons: staff could be more cordial
we got in late and the staff that were working seemed like we were a bother, there is only parking for maybe 6 cars at this hotel and was confused about the off site parking
5 out of 5
Recommended
for Everyone
by A verified traveler from ayrshire

In the city centre.

Posted Apr 14, 2017
Had the most fantastic honeymoon spent at this hotel made special by all staff. Fantastic food, and atmosphere. Thank you to all
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Convenience location. Friendly and helpful staff. Facility is gd inside the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very Convenient

Posted Apr 5, 2017
Hotel is very conveniently situated in Central Inverness
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Traditional rail hotel in centre of Inverness.

Posted Apr 1, 2017
Pros: Great history.
Location: Centre of town. Railway station. walking distance to castle.
Fast checkin/out. Room recently refurbished. Very nicely appointed. Has a safe and very good self service for tea. Great character and great service combined
2 out of 5
by A verified traveler from canada

Small room with a tiny shower facility.

Posted Mar 30, 2017
Pros: Breakfast, efficient front desk staff.
Cons: Early bookings should be granted access to more comfortable room space.
Location: Walking around in Inverness is enjoyable.
Disappointingly small room for the price, especially for people who have stayed several times and seen the "normal" size of rooms. Adjoining restaurant and bar features aloof staff and exorbitant prices.