Ratings based on 1,242 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Room temperature

Posted Aug 31, 2017
Room was too warm Cooling system did not work well
Comment from Hotel Management
Sep 5, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello, Thank you for taking the time to write a review. I'm sorry to hear that we did not meet your standards, and assure you that we will make sure to resolve the issue experienced. Thank you for choosing the Carefree Resort.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, relaxing way to enjoy carefree

Posted Aug 23, 2017
Love the pool and restaurant, great staff and beautiful rooms.
Comment from Hotel Management
Aug 29, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello, Thank you for taking the time to write a review. We're glad you enjoyed your stay and look forward to your next visit. Thank you for choosing the Carefree Resort and have a carefree day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Surprise AZ

Great staycation resort.

Posted Jul 25, 2017
Pros: Everything
Cons: Pool service around the pool for Sunday visitors would be nice.
Location: Short ride into Cave Creek for shopping and dining.
The wife and I go to this fabulous resort at least twice a year. The New Years Eve function is excellent.
Comment from Hotel Management
Aug 12, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello Leo, Thank you for taking the time to complete the survey and provide us with feedback. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beauty!

Posted Jul 23, 2017
This is my 6th return to this hotel. Lovely staff and surroundings! I hope to bring my parents soon!
Comment from Hotel Management
Aug 12, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello carefree it is! Thank you so much for your comments. We look forward to your next visit!
3 out of 5
by A verified traveler from Austin, TX

Older property a good distance away from Phoenix

Posted Jul 21, 2017
Pros: Was clean
Location: Property is in Carefree, out from Phoenix and Scottsdale, although not terribly far. There are some restaurants and bars nearby in Carefree.
Property is older but clean and for the most part has been kept up. Experienced complications with lock on my door. The engineer did change of the battery and clean out the slot but I continued to have some problems with it. Fitness room is actually across the street from the property. Of the 3 treadmills (they did have other equipment as well) one wouldn't turn on, another was unsteady and yet another you could only go on for 13 minutes.
Comment from Hotel Management
Jul 23, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello Charles, Thank you for taking the time to write a review. I have passed your feedback along and we will work to resolve the issues you experienced as soon as possible. Thank you for choosing the Carefree Resort and have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Love the hotel and I hope the new owner doesn't change it too much
Comment from Hotel Management
Jul 11, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello, Thank you for taking the time to write a review. Come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Surprise AZ

It was true! Palm Springs of AZ.

Posted Jul 6, 2017
Lariat both breakfast and lunch delicious. Pool great. Monday night of the fireworks people congregated in the pool area until 1:00 am noisy! Told the front desk they should of had a BBQ for. the 4Th! They had all the equipment to do SO. The gym was across the street somewhere?
Comment from Hotel Management
Jul 11, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello Sis, Thank you for taking the time to write a review. We appreciate your comments and feedback. We do have a fitness center across the street from the main lobby area in front of the tennis courts. Feel free to ask any of our agents where, and we'd be happy to have someone walk you over your next visit. Have a great day!
3 out of 5
by A verified traveler

Posted Jul 5, 2017
Dated and overpriced hotel. Beds are very hard. Needs to renovated for the price they charge per night.
Comment from Hotel Management
Jul 6, 2017 by Gloria, Front Office Assistant Manager, Hotel Management
Hello, I'm sorry you were not completely content with your stay. Your notes have been passed on to the appropriate management. Have a great day!
4 out of 5
by Leon

Posted Jun 13, 2017 on Hotels
Comment from Hotel Management
Jun 17, 2017 by Gloria, Hotel Management
Hello Leon, Thank you for taking the time to rate us. We hope to see you again soon. Gloria, Front Office Assistant Manager
5 out of 5
by Lynn

Posted Jun 5, 2017 on Hotels
Great service..loved the pool
Comment from Hotel Management
Jun 7, 2017 by Gloria, Hotel Management
Hello Lynn, Thank you for taking the time to write a review.We appreciate the compliments on our staff and look forward to your next visit! Gloria, Front Office Assistant Manager