Ratings based on 256 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from mass

Posted Aug 10, 2017
Great restaurant. Menu and staff a total surprise for a chain hotel. Convenient location, just off the 101. Rooms clean, neat with suitable utilities - coffeemaker, microwave, fridge, iron, hair dryer.
Comment from Hotel Management
Aug 14, 2017 by Cherety, Hotel Management
I am so glad you were able to enjoy the restaurant. Thank you so much for choosing us and taking the time to provide feedback for fellow travelers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, Nevada

Close to Westworld

Posted Jul 31, 2017
Pros: The cleanliness and decor.
Cons: Quieter air conditioner.
Location: Plenty of places to eat close by, use the shuttle. Quiet area.
We were greeted right away and welcomed. Check in was quick and helpful. Our room was very clean and comfortable. Our only complaint was the loud air conditioner. We enjoyed the pool, spa and work out room. Shuttle service was a wonderful plus. Dan the driver was very helpful and informative. The entire staff made us feel so comfortable. Loved the lobby area and the bar.
Comment from Hotel Management
Aug 7, 2017 by Cherety, Hotel Management
Thank you so much for your kind words! Dan will be touched as well. I am so sorry to hear about your AC, I hope we moved you or fixed it as soon as you let us know so it wasn't to much of a nuisance. I wish you safe travels and thank you for choosing us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Excellent hotel. Love the microwave, Keurig coffeemaker, big TV, refrigerator- also has a safe for valuables!
Comment from Hotel Management
Jul 31, 2017 by Cherety , Hotel Management
I am so happy you had a great stay! Thank you!
2 out of 5
by A verified traveler

Hotel turns off A/C for hours at a time

Posted Jul 14, 2017
Pros: Everything else was fine.
Cons: Leave the AC alone.
There was some sort of hanky panky going on with the air conditioning. We had the thermostat set at 72. Any time the it showed a temp of 75 or higher, it said that it was cooling. However, while some times it would blow cool air, at other times it would blow warm for a longtime before cooling again. The cooling would go on and off several times during each night, with the room temp often reaching 78 or 79. I know a lot about how A/C systems work, and I am almost certain from the pattern that the hotel was simply turning off the central compressor for a couple of hours at a time, to save money. The outside temp was 107 every day we were there, so this was no fun. It was the second night, after we went to sleep, that I realized what was happening. The hotel staff offered to move us to another room, but I didn't think it would do any good. I would rate this as a "major annoyance".
Comment from Hotel Management
Jul 17, 2017 by Cherety, Hotel Management
I apologize, I can only imagine how disturbing this must have been to your stay. I can say we definitely don't turn off the AC's and would never risk a guests comfort to save money. During the summer is when the AC's get used nonstop and issues do arise, I am so sorry that yours was one of them. Thank you for your honest feedback, I wish you safe travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Pros: Friendly, helpful staff
Cons: Room A/C noise, but it was 100F+ outside
Cafe food was better than expected and cooked breakfast was also good. Overall, very good
Comment from Hotel Management
Jul 10, 2017 by Cherety, Hotel Management
I am happy you enjoyed your meal! Thank you for sharing your experience!
5 out of 5
by Wanda

Great place to stay

Posted May 14, 2017 on Hotels
Clean, comfortable, great breakfast, helpful, friendly staff.
Comment from Hotel Management
May 17, 2017
Thank you so much for choosing us! We would love to host you anytime!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Friendly Efficient well located hotel

Posted May 5, 2017
Pros: Staff Location Facility
Cons: Fine
Location: I was thee for business. It was near my work
Modern updated and friendly hotel to stay at. I liked it
Comment from Hotel Management
May 10, 2017 by Cherety, Hotel Management
Thank you so much! I just adore our team and I am happy you were able to as well!
5 out of 5
by A verified traveler

Restful night

Posted Apr 14, 2017 on Hotels
Very much needed, restful night after movers packed up our house. Good rate with hotels.com rewards, and a much appreciated upgrade to a suite!
Comment from Hotel Management
May 10, 2017
Woop Woop! Love the suites! I am so happy you were able to enjoy one. Safe travels!
4 out of 5
by A verified traveler

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
May 12, 2017
Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from Berwyn, PA

Good hotel in N. Scottsdale

Posted Apr 4, 2017
We enjoyed the breakfast and pool area...pleasant stay here.
Comment from Hotel Management
May 12, 2017 by Cherety, Hotel Management
I am so happy that you enjoyed the pool, it's so fun out there! Thank you for choosing us!