Ratings based on 2 Verified Reviews
2.5 Room cleanliness
3.5 Service & staff
2.5 Room comfort
1.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Flagstaff
Hotel AdelinePosted Jan 15, 2018
Pros: The beds and good location to old town Scottsdale.
Location: Great location! Lots of restaurants nearby.
We arrived at the hotel 2 days after they opened. You could still smell the fresh paint. We were told that the hotel had been previously operated under a different name. The new owners had completely gutted it for a remodel and upgrade. The newly redone interior design was very nice both in the lobby and the guest rooms. Great beds (very comfortable), clean and modern furniture. Our greatest and only disappointment concerned the ongoing noise level from other guests. The renovation did not appear to include the addition of new wall insulation. One could hear the TV from other guests very easily. This also includes their bathroom use (especially the flushing). Our room was on the lower level, and therefore, we could also hear guests walking above us (both on the exterior walkway and inside the rooms. It was not a restful nights sleep mainly because we could hear so much noise all around us. Since guest cars park right outside the room, we could hear luggage being rolled, people walking to their cars, car doors opening, engines being turned on, etc... Unfortunately, I won't be returning to this hotel for the noise reason alone.... which is too bad, since the rooms are very nice and the management and staff kind and helpful.
by A verified traveler from Colorado
Nerve racking stayPosted Dec 13, 2014
I do not recommend this hotel at this time. They are currently doing a full remodel, so once it is done it may be worth trying, but the staff's training oviously isn't great so beware. As a woman traveling alone, when they first assigned me a room that was ground floor I was hesitant, but she told me it was facing the inner courtyard so that was OK I decided. I grabbed all my stuff and headed in the direction I was told. I walked all the way around the inner courtyard with no indication of my room, so went back to the front desk. Oops, the room was actually ground floor, door opening directly to the far back (very dark) parking lot. I said that wasn't going to work so they changed me to an upper level courtyard room. This room had a disgusting old dirty bathroom with what looked to be blood spots in the tub. My new room was satisfactory in condition, but I was disappointed it was next door to a boisterous group of men spilling out of the room onto the walkway, I believe they were working on the remodel construction. A rude oggle and comment about going to happy hour as soon as I approached was annoying, but I decided to just get settled behind my locked door and ignore it. The final straw was when I jumped straight out of bed at 1:15am as someone was shaking my door so hard to come it the flip latch lock almost came off. I yelled then looked out the window cautiously and found a very apologetic man holding his key- they double assigned my room. Checked out by 5am.