Ratings based on 1 Verified Reviews

1.0 out of 5
1.0 Room cleanliness
3.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Colorado

Nerve racking stay

Posted Dec 13, 2014
I do not recommend this hotel at this time. They are currently doing a full remodel, so once it is done it may be worth trying, but the staff's training oviously isn't great so beware. As a woman traveling alone, when they first assigned me a room that was ground floor I was hesitant, but she told me it was facing the inner courtyard so that was OK I decided. I grabbed all my stuff and headed in the direction I was told. I walked all the way around the inner courtyard with no indication of my room, so went back to the front desk. Oops, the room was actually ground floor, door opening directly to the far back (very dark) parking lot. I said that wasn't going to work so they changed me to an upper level courtyard room. This room had a disgusting old dirty bathroom with what looked to be blood spots in the tub. My new room was satisfactory in condition, but I was disappointed it was next door to a boisterous group of men spilling out of the room onto the walkway, I believe they were working on the remodel construction. A rude oggle and comment about going to happy hour as soon as I approached was annoying, but I decided to just get settled behind my locked door and ignore it. The final straw was when I jumped straight out of bed at 1:15am as someone was shaking my door so hard to come it the flip latch lock almost came off. I yelled then looked out the window cautiously and found a very apologetic man holding his key- they double assigned my room. Checked out by 5am.