Ratings based on 1,067 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
I liked my room except for it was near where staff were pushing loud carts and speaking loudly. Also one day my room was not cleaned after requesting it twice. The hotel manager refunded me for that days stay which I appreciated. Besides those two problems I left the hotel. It was extremely clean, the staff were extremely nice, I loved the bar and restaurant, the spa, the pool, and the views.
Comment from Hotel Management
Nov 17, 2017 by Chloe, Hotel Management
Thank you so much for providing valuable feedback. We are so pleased we were able to make up for the inconvenience encountered during your stay and we are so thrilled that you enjoyed the bar and restaurant!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Cons: Pool service
This hotel has always been a favorite and they did not disappoint again. The only thing that was not "excellent" was our server at the pool... although she was very sweet, she was a bit spacey and forgot our order a couple of times. Regardless I would still recommend this hotel as we had a great weekend there!
Comment from Hotel Management
Nov 17, 2017 by Chloe, Hotel Management
Thank you so much for taking a moment to provide valuable feedback regarding your recent stay. We hope to welcome you back so we can exceed all expectations upon your return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous grounds!

Posted Nov 13, 2017
This is the most beautiful property I have ever stayed in. The pictures do not do it justice. Our getaway was perfect! Delicious breakfast at the Prado and awesome coffee at Crave Cafe. Staff was very friendly! Overall, an excellent trip and I would highly recommend to everyone!
Comment from Hotel Management
Nov 13, 2017 by Chloe, Hotel Management
We are so thrilled you enjoyed your stay at the Omni Montelucia. We appreciate your recommendation to others and hope we may welcome you back soon!
5 out of 5
by A verified traveler from Amesbury, MA

Posted Nov 8, 2017
Pros: Staff, room, food
Nice overall experience. Beautiful location. Friendly staff. Great food at restaurants.
Comment from Hotel Management
Nov 9, 2017 by Chloe, Hotel Management
Thank you so much for taking a moment to post a review regarding your recent stay. We are so pleased to hear that you enjoyed your overall stay along with the location and food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Overall Very Good

Posted Nov 3, 2017
Great complex, fantastic staff, very nice rooms with one exception- mattress was not comfortable (very worn)
Comment from Hotel Management
Nov 7, 2017 by Chloe , Hotel Management
Thank you so much for your review! We are so pleased to hear that you enjoyed our staff and your accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Spa and Hotel

Posted Oct 26, 2017
Pros: Setting
Location: Did a day trip to Sedona. It was worth the trip!
The view from our balcony was breathtaking. Everyone treated us so well. The spa was relaxing and the massages and facials were perfect. Comfortable bed, comfortable setting. Nice poolside service.
Comment from Hotel Management
Oct 26, 2017 by Chloe, Hotel Management
We are so pleased you enjoyed your recent visit to the Omni Scottsdale and we are so glad you enjoyed a day trip to Sedona. Sounds like you had a great stay full of adventures. We hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul MN

Luxurious opulence

Posted Oct 17, 2017
Pros: The gorgeous location notwithstanding, the hotel staff are its primary asset.
Cons: It is over the top expensive, and that is the only thing I can hold against repeated visits. Supply free drinking water for guests unused to the heat.
The hotel is set at the foot of camel back mountain with access to the trail to climb the mountain. This is a lovely contrast to the rest of the hotel which seems designed to invite guests to relax in a sun-drenched over-fed coma by the pool. It is over the top expensive, and that is the only thing I can hold against repeated visits.
Comment from Hotel Management
Oct 18, 2017 by Chloe, Hotel Management
Thank you so much for taking a moment to provide valuable feedback regarding your recent stay. We are thrilled that you feel our staff our are primary asset as our main goal is guest satisfaction. As for water on property we do appreciate this suggestion and in fact we are currently significantly lowering the price of the bottled water in the room so it may be more accessible to guests. We do hope to welcome you back soon so we may exceed all expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Wonderful place! Would recommend to anyone! Can’t wait to go back!
Comment from Hotel Management
Oct 13, 2017 by Chloe, Hotel Management
We are so thrilled you enjoyed your stay with us! It will be our pleasure to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Staycation

Posted Oct 8, 2017
I love this place. So chic. Staff is amazing. Jews are beautiful. Rooms are perfect.
Comment from Hotel Management
Oct 9, 2017 by Chloe , Hotel Management
We are so glad you enjoyed your stay at the Omni. We appreciate your review and hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Great time. Nice room; backed up to Camelback Mountain! Great pools, great spa. Not busy this time of year so nice for us. Fabulous breakfasts every morning out on the patio. Central location. Fun time.
Comment from Hotel Management
Oct 9, 2017 by Chloe, Hotel Management
Thank you so much for taking a moment to provide a review regarding your recent stay. We are so thrilled you enjoyed everything and hope to welcome you back soon.