Ratings based on 397 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from NY
Beautiful getaway in ArizonaPosted Feb 15, 2018
Top notch service through my whole stay. My room was beautiful, clean, bright and it was a truly great experience. It’s set at the base of camelback mountain and they were able to shuttle us to go hike. Highly recommend staying here for an overall great experience!
for Couplesby A verified traveler
Posted Feb 13, 2018
It was a relaxing and beautiful setting with gorgeous views, wonderful restaurants and excellent staff.
for Everyoneby A verified traveler from CT
Peaceful resortPosted Jan 11, 2018
Pros: The staff was suberb. The bar was fun
Cons: my robe had a stain in it which was gross but a new one was in its place quickly
Location: We took a 1.5 hour ride to Sedona but there is plenty to do in Scottsdale. My husband golfed and loved it.
Beautiful and accommodating. The staff was excellent. The restaurant and bar were fun and good food. Beautiful views!
for Everyoneby A verified traveler from Canton, OH
Excellent resortPosted Jan 1, 2018
Definitely one of the best resorts we have been to, so far. The hotel staff is very courteous and helpful. The amenities are great, a bit overpriced but if you want some quality R&R this is the place to be.
Posted Dec 20, 2017 on Hotels
It was a fantastic trip. My only disappointment was the gym was very dated
for Everyoneby A verified traveler
Posted Dec 20, 2017
Wonderful stay . First class all the way. Food was great. Spa treatments were outstanding.
Very RelaxingPosted Dec 18, 2017 on Hotels
Great get away spot. Visiting family, but decided to pamper ourselves as well. Loved the real wood fireplace and the fact that the jacuzzi was open all night. :) Great for couples.
for Everyoneby A verified traveler from St Helena
Nice spa hotelPosted Dec 1, 2017
This is a lovely hotel and spa but unfortunately they were redoing part of the spa when we were there. Also, on Sunday night there was a large wedding which made alot of noise. We were not made aware of any of this in advance. Also, housekeeping kept their cleaning cart in front of our room day and night.
Posted Oct 23, 2017 on Hotels
for Everyoneby A verified traveler from Atlanta
Aboslutely BeautifulPosted Oct 21, 2017
Cons: spa was being renovated so we had spa treatments at the Omni.
Location: Location is great! View is beautiful. We were able to Uber/Lyft easily into town and to the airport.
My husband and I spent 3 nights at the Sanctuary. We needed a little get away to de-stress and spend a little quality time together. The staff was super welcoming. We arrived early at the Sanctuary, but we were able to have the hotel store our bags and change in to our swim suits at the spa. We enjoyed the pool until check in. The food and drinks at the pool are very good....plenty of fresh ice water provided by the staff. Dinner at Elements was outstanding! After all, the chef beat Bobby Flay! Our favorites included a pork chop and a honey crisp and radish salad!!! Excellent wine as well! The Jade Bar was super fun....Live music. Excellent drinks and a fun, fun crowd of people! I adored our room....all black and white with an amazing view of the mountains. The gorgeous tub was very relaxing. I also really enjoyed the Molton Brown products in the bathroom! Everything was top-notch! The bed was very comfortable and the shower had great water pressure! I especially loved the way the staff would text us to see if we needed anything....texting was a super convenient way to communicate. I love the sanctuary and would definitely return!!