Ratings based on 173 Verified Reviews

4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 13, 2017
Dated, 1 bathroom for two bedrooms, inexperienced staff at bar, Continental breakfast ran out of food, ran out of hot water.
Comment from Hotel Management
Nov 14, 2017 by Erin P, Hotel Management
Thank you for taking the time to post your feedback regarding your recent stay with us. We are training some new staff at the Grille and I will pass this on to our Food & Beverage team to review with the team.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford

Nice hotel close to downtown Scottsdale

Posted Sep 3, 2017
Pros: It was friendly, clean and the amenities were good.
Our room was luxurious and had its own private balcony. It would make a great place to share with friends. The pool was close and there was plenty of seating and loungers available, some were in the shade. We enjoyed having the bar by the pool. The spa was excellent and the massage I had was brilliant. The staff were all friendly and nothing was too much trouble. The only disadvantage was having to get to Scottsdale village if we wanted dinner in the evening (the bar menu was rather limited). It was to far to walk in the heat so a taxi was required.
Comment from Hotel Management
Sep 11, 2017 by Erin P., Hotel Management
Dear Susan, Thank you for taking the time to review our Resort and for the amazing 4-star rating! I am so glad that you enjoyed all of the amenities that we have to offer and our premier location is just a short taxi, Uber or Lyft ride from the Resort, only about 1 mile. I hope to welcome you back again soon. Sincerely, Erin Press Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Great stay

Posted Aug 23, 2017
Very nice place with great staff. Clean and well maintained.
Comment from Hotel Management
Aug 26, 2017 by Erin P., Hotel Management
Dear Chris, Thank you for taking the time to provide feedback regarding your recent stay with us and for the 5 out of 5 rating! We look forward to welcoming you back again soon! Sincerely, Erin Press Director of Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Beautiful hotel to stay with family or group!

Posted May 16, 2017
We stayed in a 3-bedroom, 2-bath that was perfect for our family of 6. Pool and staff were great. Close to Camelback Mountain for hiking. Short drive to Old Town and Tempe. Great choice!
Comment from Hotel Management
May 17, 2017 by Erin P, Hotel Management
Dear Kym, Thank you for taking the time to provide us with your feedback from your recent stay with us. I am thrilled that you and your family had a great stay! We look forward to welcoming you back again soon! Sincerely, Erin Press Director of Marketing & Revenue
4 out of 5
Recommended
for Everyone
by A verified traveler

QUIET, RELAXING PLACE

Posted May 6, 2017
The front desk staff was totally awesome, on more than one occasion. At one point 4 of them worked as a team to troubleshoot our reservation issue. This is a wonderful resort...great for individuals, couples, and families.
Comment from Hotel Management
May 12, 2017 by Erin P, Hotel Management
Dear Kansas Couple, Thank you for taking the time to provide feedback about your recent stay with us. We know that our people are the key to success and I will pass on your kind words to the team and their supervisors! We look forward to welcoming you back. Sincerely, Erin Press Director of Marketing & Revenue
3 out of 5
by Tina

Easter weekend

Posted Apr 20, 2017 on Hotels
I reserved a 3 bedroom condo to accommodate my family....upon arrival was told they had over booked. ...We made a 2 bedroom work...Mgr.was nice and adjusted rate as should have been. Property was nice but our condo was a bit dated....
Comment from Hotel Management
Apr 25, 2017
Dear Tina, Thank you for taking the time to provide your feedback regarding your recent stay with us at The Scottsdale Camelback Resort. I apologize for the issue with your villa at check-in but am glad to hear that the staff took care of you and adjusted the nightly rate accordingly. We renovate our units on a rotating schedule and some will begin this week. We look forward to welcoming you and your family again soon. Sincerely, Erin Press Director of Marketing & Revenue
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
It's an excellent family hotel. I would stay there again in a heart beat!
Comment from Hotel Management
Apr 14, 2017 by Leisure Services, Hotel Management
Dear Guest, Thank you for sending in your great review. We look forward to seeing you with us again in the near future. Sincerely, Erin Press Director of Marketing epress@scrstaff.com ...
5 out of 5
Recommended
for Everyone
by A verified traveler from Tempe

Great Birhday Stay

Posted Apr 4, 2017
Pros: The Villa was just the right size for a girls getaway...
Cons: Maybe the check out time... just a little too early 10:00am...
Location: Had dinner at PF Changs and went to the Mint....
Staying at this Scottsdale Camelback Resort, was the best birthday gift of all. What a beautiful property. I want to come back again.
Comment from Hotel Management
Apr 8, 2017 by Leisure Services, Hotel Management
Dear Mitz, Happy Birthday! Thank you for deciding to spend your time here with us at the resort and for sending in your review. We are glad you were able to experience Old Town Scottsdale as it is one of our greatest offsite destinations for our guests. Come back and visit us again soon hopefully for your next birthday or sooner. Sincerely, Erin Press Director of Marketing epress@scrstaff.com ...
5 out of 5
by Jim

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Mar 28, 2017
Dear Jim, Thank you for taking the time to review our Resort! We hope you will come back and visit us soon! Sincerely, Erin Press Director of Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Has everything you need to make own meals.

Posted Mar 25, 2017
Pros: Staff, water aerobics, quietness, activities, etc.
Cons: The only opportunity for improvement I can suggest is a bigger master bathroom (area where toilet is located) and bigger master shower.
Location: Great location, close to anything.
Went to spring training games and explored downtown Tempe.
Comment from Hotel Management
Mar 26, 2017 by Leisure servies, Hotel Management
Dear Patti, Thank you for taking the time to review our resort! We certainly appreciate all of your great comments about the resort. Thank you for spending your time here with us and we hope you will come back and visit us again in the near future! Sincerely, Erin Press Director of Marketing ...