Ratings based on 1,655 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Nice set up. Clean and comfy!

Posted Sep 20, 2017
Pros: The pool options were nice!
Cons: They could have their sofas be pull out beds and offer microwaves without an additional cost.
Location: A nice area of Scottsdale. Nice shops and pretty good restaurant options. not too far from larger shopping centers.
The resort was nice. My BF's and I stayed here for a girls weekend. The pools were pretty cool (they had multiple options). It took the staff a while to bring over the microwave that we requested...but they were friendly. The sofa in the room that we had did not have a pull out sofa (which I feel like most other hotels do). The room was clean, the patio was nice, the little "kitchen" area was helpful. Some of the staff did not speak English (which is kind of unhelpful when you have questions). The workout area was nice (two sides, one for weights). Overall, we were satisfied. I would definitely stay there again and recommend it to my friends.
Comment from Hotel Management
Sep 21, 2017 by sb, Hotel Management
We appreciate you taking time to write about your stay with us and sincerely regret you did not have a pull out sofa. Guest feedback is how we learn where we succeed and where we need to work. We hope we can earn your future business and you choose us for another girls trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. John's, NL

Excellent hotl. Great Value.

Posted Sep 20, 2017
Perfect for what we were looking for. Especially for the price. Quiet while we were there which was nice. Comfortable room, nice pool, and the service and staff are great. Even drove us to dinner! We would definitely stay here again.
Comment from Hotel Management
Sep 20, 2017 by sb, Hotel Management
We appreciate the positive feedback and hope we can earn your future loyalty. Thanks so much for giving such wonderful feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Love this place

Posted Sep 13, 2017
I've stayed so many times I should get a frequent visitor discount 😎
Comment from Hotel Management
Sep 13, 2017 by sb, Hotel Management
Your loyalty means everything- thank you for the great review- we appreciate it !
5 out of 5
Recommended
for Everyone
by A verified traveler from YTuma Arizonia

One Of the Best

Posted Sep 12, 2017
Pros: Everything that was offered there. I am sure they had more there than we saw as we were gone a lot and never got to see it all. Can't say enough'
Cons: From my stand point nothing. Such a nice place
Location: Brocher showed a lot but we were busy and never got to see much
We have stayed in a lot of Motels and I have to put this one of the best. The facilities was way more than expected. Even glasses rather than paper cups. Staff working and cleaning inside and out I think 24 hours a day and all very helpful. If ever in Scottsdale again this is my Motel.....
Comment from Hotel Management
Sep 21, 2017 by sb, Hotel Management
We so appreciate the terrific feedback and hope we can earn your future business. Thanks for taking time out to write- we love hearing about a great stay :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Sep 11, 2017
Everything was made easy for us. Would definitely recommend this hotel to everyone.
Comment from Hotel Management
Sep 12, 2017 by sb, Hotel Management
We appreciate the great feedback and your recommendation means so much. Thank you for being a valued guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix,AZ

Posted Sep 9, 2017
It was a good stay however I was disappointed that on Sunday the Spa was not open and it's noted online that they are open on Sunday's. When I called, no one answered. I also called front desk and they just directed me back to the spa which of course didn't answer.
Comment from Hotel Management
Sep 11, 2017 by sb, Hotel Management
We are extremely regretful that our Fall Hours for the Spa do no change until Oct 1st. It was changed on our website in error. We do hope you will give us another opportunity to experience the Spa in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Outstanding hotel

Posted Sep 8, 2017
An amazing place, with unique layout. A great place to experience AZ.
Comment from Hotel Management
Sep 8, 2017 by sb, Hotel Management
We appreciate the wonderful review- we look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, CA

Great location to Scottsdale old town

Posted Sep 6, 2017
It was a last minute trip due to some friends were visiting Phoenix from another State. Booked this hotel a few days before the long weekend and surprisingly the rates were not expensive. We booked a king suite and got upgraded to the Bi Level suite upon checked in. Room is specious, very comfortable and quiet, A/C works extremely well. The only thing negative thing is water drains very slowly in the first floor bathroom, seems clogged. The hotel location is great, driving to Scottsdale Quarter or Scottsdale Old Town is only about 10 mins.
Comment from Hotel Management
Sep 7, 2017 by sb, Hotel Management
We appreciate your valuable feedback- thank you so much for the compliments on the rooms- we will address your drain issue to ensure this is repaired. Please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Ross

Great place

Posted Sep 4, 2017
Are use this hotel as just the overnight thing for a road trip since I had to take a plane the next day I like their 12 PM check out. The staff was really friendly and helpful it was a beautiful hotel the breakfast was so so but it worked
Comment from Hotel Management
Sep 5, 2017 by sb, Hotel Management
We appreciate you taking time out to write about your stay and thank you for the feedback on our staff, we will work harder to earn your future business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Staycation

Posted Sep 4, 2017
Brought my family here for a staycation. Check-in was quick and simple. The room was clean and the AC was super cold! We took the kids to the pool which was nice then ordered pizza which was delivered from Domino's. Overall it was a very pleasant experience.
Comment from Hotel Management
Sep 5, 2017 by sb, Hotel Management
Its wonderful to hear about a successful family vacation- thanks so much for staying with us- and we hope you come back again soon.